MBAM Pro Missed Vista Internet Security 2012

[jaxman]

I have a friend who recently told me that 2 days after purchasing and installing MBAM Pro and updating it, she contracted a Vista Internet Security 2012 infection on the machine. Origin unknown but almost certainly from an infected web site.

However, if the real time monitor was running, how has the malware got through and infected her PC?

The entire thing is a mess and I am feeling guilty now since I recommended MBAM in the first place.

I'd like to offer some kind of explanation to her if possible because it just seems incredibly strange. Everything was up to date on the machine as far as I could tell.

[jaxman]

Sorry posted that prematurely.

Thanks in advance if you are able to help.

[fivealive]

well no software is 100% guarenteed to catch everything and malware is constantly changing

and there a multitude of ways for her to become infected

the browser she uses can help or hinder that

id personally recommend using either firefox or google chrome

ad using the addons noscript and adblock plus with the browsers

pretty sure htey both work on chrome i know they work for firefox

anyway what adblock plus does is stop the ads you see on sites from showing up

since most times when people use google they always click the first link and generally thats advertisements that arnt what they say they are

so adblock plus would stop infections from those links at least and from infected ads on sites

and then noscript blocks scripts from running which is awesome so if you go to one of your sites your generally used to visiting and say its infected chances are its a new script running on the site

well noscript should stop it from running

i personally use firefox with both adblock plus and noscript as well as mbam pro and mse

[jaxman]

The browser being used was Firefox which was up to date.

I just cant understand why the RTM didnt pick it up and block it since this is a widely known infection. Somehow it was able to disable MBAM completely.

Thanks for the input. I'll suggest she checks out ad blocker plus.

[fivealive]

The browser being used was Firefox which was up to date.

I just cant understand why the RTM didnt pick it up and block it since this is a widely known infection. Somehow it was able to disable MBAM completely.

Thanks for the input. I'll suggest she checks out ad blocker plus.

well as i stated teh viruses change every day sometimes multiple times a day so its hard to pin them down at times

im sure there are others on the forum who could explain it better then i am

and i also suggest she check out no script it sa great addon takes a bit of getting used to but its worth it

[jaxman]

Thanks, will give it a go