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PROGRAM_ERROR_UPDATING (12163,0,IsInternetConnected)


mbytes77

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Hi! I'm having some problems updating Malwarebytes. I have not been able to check it recently and I thought it was automatically updating but I'm getting this error msg now:

An error has occurred. Please report this error code to our support team.

PROGRAM_ERROR_UPDATING (12163,0,IsInternetConnected)

... which I assume means it isn't recognizing my internet connection? I was able to update it in the past without any problems. I'm connected wirelessly to my network. I am connected to the internet fine. I already tried disabling all my firewall on the computer and it's still not updating.

I'm using :

Toshiba Satellite

Windows Vista Home Basic SP1 (32-bit)

Malwarebytes Anti-Malware 1.51.0.1200

Current database information :

Date : 6/12/2011

Database version : 6837

Fingerprints loaded : 323884

I'm still able to scan with my current version.

I have an Avast! Antivirus system installed on my computer. I haven't tried to run Malwarebytes on safe mode, I don't know if that's necessary?

I don't know what else to check.

Any help will be appreciated. Thanks!

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