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SCENARIO: Can't wipe a suspected Root virus out.

INFECTION: Malware identifies Pup.bitMiner as a recurring problem as soon as a Browser Redirect occurs.

DETAILS:

I'm running into a Browser Redirect virus on my daughters computer. It is very much like Google Redirect, though I am unsure if that is the culprit. I have run MBAM and it cleans up what occurs, but then Mozilla runs, the redirects still occur, and the virus as well as PUP.bitMiner are right back in place. This leads me to believe it is a RootKit style infection.

ATTEMPTED SOLUTIONS:

I verified that there is no proxy server in place, so the network is running fine at home.

I've used: MBAM, CCleaner, Registry Booster (to see if the registry was a culprit), and even STOPzilla (yeah, that was a huge mistake as MBAM immediately found 3 new Trojans after installing it).

I read the instructions at http://forums.malwarebytes.org//index.php?showtopic=9573 and created an account so that I could attach the two files to this post.

In advance, please accept my thanks for the assistance, and for the service you folk are providing the rest of us.

Seanchai

DDS.txt

Attach.txt

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  • 1 month later...

Hello Seanchai,

Would you advise if you have resolved your issues or if you have sought help elsewhere?

If not resolved and you are not already seeking help elsewhere, I'd like for you to rerun a new (fresh) DDS and Copy & Paste the DDS.txt into a new reply.

Anyone other than original-poster who has similar issues, do not reply here. Start your own topic.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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