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Backdoor.bot Infection Not Removed


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My daughter's Dell laptop has the backdoor.bot trojan. I have run Malwarebytes and SuperAntiSpyware. They both find it and remove it but it always come back after reboot. I have attached the DDS.txt and Attach.txt files. I know I will need to reformat but I'd like to get some files off first and this trojan has frozen any method of removing files.

Any help would be greatly appreciated.

Attach.txt

DDS.txt

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  • 1 month later...

Hello,

The forum has been super busy ( as always).

Would you advise if you have resolved your issues or if you have sought help elsewhere?

If not resolved and you are not already seeking help elsewhere, I'd like for you to rerun a new (fresh) DDS and Copy & Paste the DDS.txt into a new reply.

Anyone other than original-poster who has similar issues, do not reply here. Start your own topic.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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