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"Windows Vista Security 2012" wont let me open Malwarebytes


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Trust me, I want to rid myself of unwanted programs. Its just that I went to control panels and uninstalled the viewer, however I still see it in my task manager. I even restarted to see if the ViewpointService.exe was still starting up and sure enough it is (despite my control panel uninstalling it). Thoughts? Could I just deleted the files from my C: or is that not preferred? The item is gone from the control panel but the file remains...

I did get MSE up and running, it is now catching up with updates.

I also disabled the 5 services listed on the link as it instructed.

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Perfect....it is now gone.

One small thing, my MSE doesnt appear in my tray. I assume its working in the background (maybe I assume too much) but Im not sure if it is turned on upon startup or if I turn it on when I go to Start -> Programs -> MSE. Nothing in the settings deal with shortcuts or tray icons.

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Right click on the taskbar and choose Properties.

You'll see an option to "Hide Inactive Icons" which should be unchecked

See if that works.

---------------------

If not......

Go to Start then Run, and type MSCONFIG and click OK.

On the Startup tab and ensure that Microsoft Security Essentials is listed here and it is checked.

Let me know, MrC

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Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1

Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
     :reg
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run


  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

MrC

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SystemLook 30.07.11 by jpshortstuff

Log created at 19:19 on 15/12/2011 by Sean

Administrator - Elevation successful

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"

"UCam_Menu"=""C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0""

"QPService"=""C:\Program Files\HP\QuickPlay\QPService.exe""

"QlbCtrl.exe"="C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start"

"hpqSRMon"="C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe"

"hpWirelessAssistant"="C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe"

"MSC"=""c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

-= EOF =-

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Sorry been busy on a friday...

I restarted the computer again today and the MSE popped up in the tray. The taskmngr has MS security client running (which I suppose is the .exe for MSE). The msconfig -> startup has the "MS Security Client" checked for startup. It just wasnt the obvious title of "MS Essentials" I was looking for. Everything looks back to normal and I appreciate all the help, the removal and all the links to disable useless software and what-have-you.

I will certainly keep MBAM up to date and compute more discerningly.

Thanks again Mr C.

~FrankR

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Good

We have to cleanup all the tools and logs:

Please uninstall ComboFix:

Click on the Start button and then in the Search field enter combofix /uninstall

Please note that there is a space between combofix and /uninstall.

Once you have typed this in, press Enter on your Keyboard.

A Open File security warning will appear asking if you are sure you want to run ComboFix. Please click on the Run button to start the program.

ComboFix will now uninstall itself from your computer and remove any backups and quarantined files.

When it has finished you will be greeted by a dialog box stating that ComboFix has been uninstalled.

You can now delete the ComboFix.exe program from your computer.

ComboFix has now been uninstalled from your Windows Vista or Windows 7 computer.

-------------------------------

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any questions...please post back.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

Have a Good Holiday and New Year!

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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