Jump to content

Win 7 Antivirus 2012, runs in safe mode, disables all .exe's

Recommended Posts

At a loss how to remove this one. Like most viruses of its type, it disables all browser programs, anti-virus software, all exe files of any type as far as I can tell. On top of that, it starts in safe mode, so I can't even temporarily deal with it by running in safe mode and using msconfig to keep it from auto-startup the next time I boot.

This means I currently have no way of getting online with that computer (using an iPad now), which means I can't download malwarebytes or anything that might help even quarantine this thing, let alone remove it. I thought about downloading it on a friend's computer and transferring it with a zip drive, but it still seems if this thing is able to run even in safe mode, I don't see how I'm going to be able to install any kind of real AV software.

Any ideas short of reformatting everything?

Link to post
Share on other sites

Greetings :)

You can try running exeHelper as described here to see if that resolves the issues. There are other tutorials in that section that may be helpful as well. If you are unable to fully remove the infection on your own that way then please do the following:

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact support@malwarebytes.org and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.