Windows Security Center disabled, Malwarebytes may be the cause?

[Black59Razor]

Hey there. I'm new to the forum. First and foremost I want to let everyone know I'm not that computer savvy so I may have to ask what certain things mean depending on the response, and I'm sorry if this topic has been discussed to death elsewhere. I looked around and found some similar issues on this forum, but ultimately I thought it would be best to post my specific case as the answers may help me fix my computer more efficiently.

In any case, recently I contracted a rogue program on my computer described as Vista Security 2012. Basically it's a rogue program that disguises itself as a legitimate security program and says your computer has a bunch of problems with it's security when it really doesn't. I'm sure a lot of you have heard of it. Basically I got rid of the rogue program using this uninstall guide:

http://www.bleepingcomputer.com/virus-removal/remove-vista-security-2012

It worked. But now I have another issue. Windows Security Center has been deactivated and I can't reactivate it. I tried looking through the Services folder on my computer, but the option is not even listed in there. Also, my Windows Firewall and Windows defender is down.

I'm not sure if using Malwarebytes to finish the cleaning of my computer had something to do with it or one of the files I downloaded from the uninstall guide I listed earlier had something to do with it. I know one of those files was a registry-altering file and I'm guessing that is what the problem was. The file is called RKill. Sounds fitting.

Anyways, I'd really appreciate it if you guys could help me out with this one. I'm not sure what to do next. I don't know if posting the logs of the scan I did with Malwarebytes to rid my computer of the rogue program will help or not. Thanks in advance.

[1PW]

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[Sabre]

I had this exact same problem two days ago, as did one of my co-workers. Something is cleary going around.

After battling the Windows Security Center problem you described for hours, and performing every recomended cleaning process I could find (and then some) I was forced to roll back to a Windows Restore Point. That was the only thing that I could do to rectify the problem.

Once you do perform the restore, be sure to run multiple antivirus and antimalware applications, full scan, just to be sure.

Hey there. I'm new to the forum. First and foremost I want to let everyone know I'm not that computer savvy so I may have to ask what certain things mean depending on the response, and I'm sorry if this topic has been discussed to death elsewhere. I looked around and found some similar issues on this forum, but ultimately I thought it would be best to post my specific case as the answers may help me fix my computer more efficiently.

In any case, recently I contracted a rogue program on my computer described as Vista Security 2012. Basically it's a rogue program that disguises itself as a legitimate security program and says your computer has a bunch of problems with it's security when it really doesn't. I'm sure a lot of you have heard of it. Basically I got rid of the rogue program using this uninstall guide:

http://www.bleepingcomputer.com/virus-removal/remove-vista-security-2012

It worked. But now I have another issue. Windows Security Center has been deactivated and I can't reactivate it. I tried looking through the Services folder on my computer, but the option is not even listed in there. Also, my Windows Firewall and Windows defender is down.

I'm not sure if using Malwarebytes to finish the cleaning of my computer had something to do with it or one of the files I downloaded from the uninstall guide I listed earlier had something to do with it. I know one of those files was a registry-altering file and I'm guessing that is what the problem was. The file is called RKill. Sounds fitting.

Anyways, I'd really appreciate it if you guys could help me out with this one. I'm not sure what to do next. I don't know if posting the logs of the scan I did with Malwarebytes to rid my computer of the rogue program will help or not. Thanks in advance.

[DarkSnakeKobra]

I had this exact same problem two days ago, as did one of my co-workers. Something is cleary going around.

After battling the Windows Security Center problem you described for hours, and performing every recomended cleaning process I could find (and then some) I was forced to roll back to a Windows Restore Point. That was the only thing that I could do to rectify the problem.

Once you do perform the restore, be sure to run multiple antivirus and antimalware applications, full scan, just to be sure.

We do not recommend running more then one antivirus. Running more then one can conflict if they detect the same threat. Once both detect the same file they will fight over it leaving you with an unstable computer. Other problems can include often crashing and a very slow computer.

[Black59Razor]

Yeah I'm about to try a system restore. Not sure what else to do.

[Black59Razor]

Actually, I don't think I can use System Restore. The most recent restore point I have on my computer is yesterday after I had already had the problem.

[shadowwar]

Have you tried the microsoft fixits?

This is caused by the Fakeav itself and not the other programs.

http://support.microsoft.com/mats/windows_security_diagnostic/

If the above doesnt work please visit our malware removal forums and they will help you repair it.

[Black59Razor]

I tried the one you just gave me the link to, but it didn't do anything. All it did was tell me that there wasn't any antivirus software on my computer, which I don't understand because I have Malwarebytes installed. It also recommended getting Windows Security Essentials, but I don't want to download another security program until my default firewall is fixed.

I already made a thread in the other section of this forum. The HijackThisLogs forum, but I still haven't gotten a response. I'm thinking about just reinstalling.

[shadowwar]

Ok couple of things..

Malwarebytes is not an antivirus and is designed to run with one. Thus we do not report to windows security center being we are not an AV.

The problem is with security center its need about 6 different items in working order. Reinstalling is not usually necessary to fix it.

If you want to wait in the other forum that would be your best bet.

Also if you are a paying customer support can help you fix it usually.

[Black59Razor]

Oh alright thanks for the information. I'll try and keep waiting to see if I get a response in the other thread I made.