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Have attached dds.txt and attach.txt as instructed below. Attach.txt is pretty small, which alarms me some as instructions said it should be zipped -- since it is so small I am sending it as is.

I have MalwareBytes Pro. Problem occurred 12/6/2011 around 4PM while family member was working on computer. Website and document suddenly shut down, there was a window from maybe Malwarebytes, and the document disappeared. Things seemed to work OK afterwards, but next morning found that all documents and powerpoints were deleted, and was unable to send email. Installed AVG and Microsoft Security Essentials, both of which found and removed Trojans and password spies of some sort. Now what? Is it clean? Can I recover the lost files?

Many thanks,

LC, aka elsee



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