Jump to content

Installed Malwarebytes Pro - but malware works only for one user


Recommended Posts

I recently upgraded malwarebytes to pro and successfully installed on my laptop with Windows 7 OS over the weeekend, but to my surprise, it only works for admin user and not other user(S)on the laptop. I think it should work for any user logged in on this machine.

I went into another user other than admin and noticed that i am unable to open any executable like IE,Malwarebytes,Explorer (it asks me to choose a program to open with)

I don't see the issue for admin user. Shouldn't malwarebytes work for all the users and not specific user? I need help to be able to login and run malwayrebytes successfully with the other user (superuser) other than admin.

Your help is greated appreciated.


Link to post
Share on other sites

  • 2 weeks later...
  • Staff

Hi and welcome to Malwarebytes.

On the faulty profile, do this:

Please download exeHelper from one of these two places:



Save it to your Desktop and run it. When it finishes, restart your computer and see if you can run .exe files now.

Reboot. See if it works now.

Link to post
Share on other sites

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.