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My husband says he did an update to firefox the other night and has not been able to connect to internet since. He is running Windows 7. I'm thinking that he may have downloaded something other than a firefox update. I've tried to do a safeboot but still not able to download malwarebytes. Is there a wya to download it to a thumbdrive from my computer and go to his and install it? Thanks in advance for the help.

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Greetings :)

You may try the tutorials posted here to see if they are helpful. I assume you've already tried downloading the installer to your thumb drive and running it on his computer but it was blocked from being able to install. Those tutorials provide several methods to get Malwarebytes Anti-Malware installed and running when it is blocked from doing so by an infection.

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Thanks for responding so quickly. No, that is what I am trying to do, download to a thumbdrive on my machine and then go to his machine to install. However, when I go to download the program, it seems to be wanting to install without a download. Didn't know if that was somehting new in Windows 7. All help is appreciated!!!

Greetings :)

You may try the tutorials posted here to see if they are helpful. I assume you've already tried downloading the installer to your thumb drive and running it on his computer but it was blocked from being able to install. Those tutorials provide several methods to get Malwarebytes Anti-Malware installed and running when it is blocked from doing so by an infection.

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Ah yes, I see. You should be able to select Save instead of Run when downloading it. By default it will save in a folder called Downloads, but if you click the small arrow just to the right of the Save button you can select Save As and choose the location you would like to save it to, such as your desktop or on your thumb drive.

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