"System Fix" Virus removal

[Abion355]

Hi All, hope someone can help.

My computer has been infected with what I now know is the System Fix virus. All the folders and drives appear blank/missing and my desk top is just a black screen

I have tried removing it by first using Rkill then MBAM. After running for a couple of hours a number of items were found which were quarantined the deleted. It then asked to restart which I did but I had the same pop ups and false warnings.

Running Rkill stops the warning messages and the system fix virus search screen, but the black desk top doesn't disappear. I can also download MBAM to the desk top and install it, although a warning message does pop up, but if ignored the process continues and I am able to install and update mbam and run a scan.

That is basically where I am now, any help would be appreciated.

Thanks

Waz

[screen317]

Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.

[screen317]

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[Maurice Naggar]

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