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Quarantine not working


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Greetings pepegot1 and welcome.

The way the quarantine function works is that after you do a scan and a threat is found it is moved to the quarantine, it is not used to browse to a file and quarantine it. It's simply there in case a problem arises from removing a threat requiring it to be restored such as loss of system functionality, instability or a false positive.

If you have any more questions or issues please let us know.

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Greetings pepegot1 and welcome.

The way the quarantine function works is that after you do a scan and a threat is found it is moved to the quarantine, it is not used to browse to a file and quarantine it. It's simply there in case a problem arises from removing a threat requiring it to be restored such as loss of system functionality, instability or a false positive.

If you have any more questions or issues please let us know.

Several malware items were found. Clicking on the quarantine tab proved useless as it would not open. At this point, I would want to quarantine rather than delete an item that I should not remove. Later, I can investigate and make a final decision. Is this because it's free? That's all I need to know.

Thank you

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