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I have run a full virus scan with Nortons with the latest updates and the system registers as clean. I then ran Malwarebytes' Anti-Malware and it indicates that the following two files remain after each run of the software: mrxdavv.sys and kwave.sys. Any assistance in getting them removed would be appreciated. Here is the Malwarebytes and Hijackthis logs.

Malwarebytes' Anti-Malware 1.33

Database version: 1668

Windows 5.1.2600 Service Pack 3

1/20/2009 9:05:56 AM

mbam-log-2009-01-20 (09-05-56).txt

Scan type: Quick Scan

Objects scanned: 63282

Time elapsed: 5 minute(s), 41 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\drivers\mrxdavv.sys (Rootkit.Agent.H) -> Delete on reboot.

C:\WINDOWS\system32\kwave.sys (Trojan.Agent) -> Delete on reboot.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:12:25 AM, on 1/20/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Kodak\printer\center\KodakSvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE

C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\MsPMSPSv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe

C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe

C:\WINDOWS\system32\Rundll32.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe

C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

C:\Program Files\Dell Support Center\gs_agent\dsc.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netscape.aol.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://netscape.aol.com/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"

O4 - HKLM\..\Run: [intelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r

O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab

O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} (XMirage Control) - http://www.myfamily.com/plugins/ue/Install_UE.exe

O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ControlInstaller Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab

O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab

O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1150936805515

O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://www.homesteadhotels.com/minisite/ac...nd/MSSurVid.cab

O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{FFA30D50-C730-4A6A-B0A7-FD1A1A34F816}: NameServer = 68.87.73.242

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE

O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--

End of file - 10848 bytes

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  • Root Admin

If you did not manually put in this name server then you should remove it as shown below with HJT

O17 - HKLM\System\CCS\Services\Tcpip\..\{FFA30D50-C730-4A6A-B0A7-FD1A1A34F816}: NameServer = 68.87.73.242

Start HJT and run Do a system scan only and place a check mark on the following items.

  • R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
  • O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
  • O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
  • O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
  • O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
    Then Quit All Browsers including the one you're reading this in now.
    Then click on Fix checked and then quit HJT

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

When we're done you can go back and install the latest version but for now please do not install any.

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply

Then look for the following Java folders and if found delete them.

C:\Program Files\Java

C:\Program Files\Common Files\Java

C:\Documents and Settings\All Users\Application Data\Java

C:\Documents and Settings\All Users\Application Data\Sun\Java

C:\Documents and Settings\username\Application Data\Java

C:\Documents and Settings\username\Application Data\Sun\Java

Please visit this webpage for instructions for downloading ComboFix to your
DESKTOP
:
how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run
ComboFix.exe
on your DESKTOP and not from any other folder.

Also,
DO NOT
click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

Note:

The
Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    Yes
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    C:\ComboFix.txt
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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Thanks for the reply and your assistance. The name server was manually added but I went ahead and removed it as shown. I can put it back when we are done. . The other lines of code have been removed as requested via HJT. I have another system we can communicate with. All versions of Java and the folders have been removed and JavaRa ran. The Norton security software has been disabled. Attached are the requested files.

JavaRa 1.12 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Wed Jan 21 19:48:06 2009

Found and removed: C:\Program Files\Java\j2re1.4.2_03

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F841731866D117AB7000B0D410203

Found and removed: SOFTWARE\Classes\JavaPlugin.142_03

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_05\

------------------------------------

Finished reporting.

ComboFix 09-01-18.01 - JAMES SPENCER 2009-01-21 20:09:02.3 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1560 [GMT -5:00]

Running from: c:\documents and settings\JAMES SPENCER\Desktop\ComboFix.exe

AV: Norton Internet Security *On-access scanning disabled* (Updated)

FW: Norton Internet Security *disabled*

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\system32\drivers\mrxdavv.sys

c:\windows\system32\kwave.sys

.

((((((((((((((((((((((((( Files Created from 2008-12-22 to 2009-01-22 )))))))))))))))))))))))))))))))

.

2009-01-19 20:45 . 2009-01-19 20:45 <DIR> d-------- c:\program files\Trend Micro

2009-01-19 13:31 . 2009-01-19 13:31 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware

2009-01-19 13:31 . 2009-01-19 13:31 <DIR> d-------- c:\documents and settings\JAMES SPENCER\Application Data\Malwarebytes

2009-01-19 13:31 . 2009-01-19 13:31 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-01-19 13:31 . 2009-01-14 16:11 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys

2009-01-19 13:31 . 2009-01-14 16:11 15,504 --a------ c:\windows\system32\drivers\mbam.sys

2009-01-19 10:28 . 2007-08-14 08:12 5,760 --------- c:\windows\system32\6F.tmp

2009-01-17 21:41 . 2009-01-17 21:41 <DIR> d-------- c:\program files\Microsoft Silverlight

2009-01-17 21:16 . 2009-01-17 21:36 <DIR> d-------- c:\program files\Microsoft User Agent String Utility

2009-01-17 16:08 . 2008-12-26 07:50 8,544 --a------ c:\windows\system32\drivers\InCDRm.sys

2009-01-17 15:22 . 2009-01-17 15:22 127 --a------ c:\windows\system32\MRT.INI

2009-01-05 20:39 . 2009-01-05 20:52 <DIR> d-a------ c:\documents and settings\All Users\Application Data\TEMP

2009-01-03 13:00 . 2005-04-15 11:16 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Symantec

2009-01-03 13:00 . 2005-04-15 11:24 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Sonic

2009-01-03 13:00 . 2005-04-15 11:12 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Jasc Software Inc

2009-01-03 13:00 . 2005-04-15 11:24 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Creative

2009-01-03 13:00 . 2008-03-10 19:04 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Apple Computer

2009-01-03 13:00 . 2009-01-03 13:00 <DIR> d-------- c:\documents and settings\Administrator

2008-12-27 08:10 . 2009-01-17 21:23 7 --a------ c:\windows\system32\tmcontrol.bin

2008-12-24 22:43 . 2008-12-24 22:43 56,726 --a------ c:\windows\system32\kbdmcsrqmjnnshjbs.dll-uninst.exe

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-01-22 01:13 --------- d-----w c:\program files\Common Files\Symantec Shared

2009-01-21 05:35 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater

2009-01-20 04:06 806 ----a-w c:\windows\system32\drivers\SYMEVENT.INF

2009-01-20 04:06 124,464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS

2009-01-20 04:06 10,635 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT

2009-01-20 04:06 --------- d-----w c:\program files\Symantec

2009-01-19 19:11 --------- d-----w c:\program files\Lavasoft

2009-01-19 19:11 --------- d-----w c:\program files\Common Files\Wise Installation Wizard

2009-01-19 18:00 --------- d-----w c:\program files\AWS

2009-01-18 02:45 --------- d-----w c:\program files\Spybot - Search & Destroy

2009-01-18 02:32 --------- d-----w c:\documents and settings\JAMES SPENCER\Application Data\Apple Computer

2008-12-30 09:35 --------- d-----w c:\program files\Norton SystemWorks

2008-12-29 01:31 --------- d-----w c:\program files\Full Tilt Poker.Net

2008-12-29 01:30 --------- d--h--w c:\program files\InstallShield Installation Information

2008-12-29 00:56 20,972,432 ----a-w c:\program files\FullTiltPokerNetSetup.exe

2008-12-21 02:57 --------- d-----w c:\documents and settings\JAMES SPENCER\Application Data\ArcSoft

2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys

2008-11-27 16:38 --------- d-----w c:\program files\Common Files\Adobe

2008-11-24 00:48 547,632 ----a-w c:\documents and settings\JAMES SPENCER\Application Data\GDIPFONTCACHEV1.DAT

2008-11-23 16:24 --------- d-----w c:\program files\iTunes

2008-11-23 16:24 --------- d-----w c:\program files\iPod

2008-11-23 16:24 --------- d-----w c:\program files\Common Files\Apple

2008-11-23 16:24 --------- d-----w c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}

2008-11-23 16:17 --------- d-----w c:\program files\QuickTime

2008-09-13 23:19 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008091320080914\index.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]

"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\lib\NMBgMonitor.exe" [2005-11-10 94208]

"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]

"CTSysVol"="c:\program files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" [2003-09-17 57344]

"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]

"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 57344]

"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592]

"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]

"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 241664]

"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe" [2004-03-04 172032]

"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]

"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]

"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]

"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2006-01-12 155648]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]

"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2005-02-16 49152]

"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]

"osCheck"="c:\program files\Norton Internet Security\osCheck.exe" [2008-02-07 718704]

"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

"EKIJ5000StatusMonitor"="c:\windows\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe" [2008-02-15 1052672]

"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-11-07 111936]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]

"P17Helper"="P17.dll" [2004-06-10 c:\windows\system32\P17.dll]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-22 39264]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-04-01 68856]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]

Norton GoBack.lnk - c:\program files\Norton SystemWorks\Norton GoBack\GBTray.exe [2006-07-19 861872]

QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]

"NoViewOnDrive"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\AIM\\aim.exe"=

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-12-26 99376]

R4 KodakSvc;Kodak AiO Device Service;c:\program files\Kodak\Printer\Center\KodakSvc.exe [2008-02-28 18944]

R4 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\CCSVCHST.EXE [2008-01-25 149352]

R4 NProtectService;Norton UnErase Protection;c:\progra~1\NORTON~2\NORTON~2\NPROTECT.EXE [2005-11-03 95832]

S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-01-12 23888]

S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\F.tmp --> c:\windows\system32\F.tmp [?]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{83899540-a836-11db-bf93-00038a000015}]

\Shell\AutoRun\command - F:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{da04ec2f-c49d-11dc-bfcf-00038a000015}]

\Shell\AutoRun\command - f:\.\Start.exe

.

Contents of the 'Scheduled Tasks' folder

2009-01-20 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2009-01-22 c:\windows\Tasks\EasyShare Registration RunOnce Task.job

- c:\windows\system32\rundll32.exe [2008-04-13 19:12]

2009-01-21 c:\windows\Tasks\EasyShare Registration Task.job

- c:\windows\system32\rundll32.exe [2008-04-13 19:12]

2009-01-21 c:\windows\Tasks\Kodak AiO Scheduled Maintenance.job

- c:\program files\Kodak\Printer\Center\Kodak.Statistics.exe [2008-02-28 16:57]

2009-01-03 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - JAMES SPENCER.job

- c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2008-02-07 09:05]

.

.

------- Supplementary Scan -------

.

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uStart Page = hxxp://netscape.aol.com/

mStart Page = hxxp://netscape.aol.com/

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

O16 -: {21F16767-8DA7-4113-BEB0-F161B313407F} - hxxp://www.myfamily.com/plugins/ue/Install_UE.exe

.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-01-21 20:13:56

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet003\Services\MEMSWEEP2]

"ImagePath"="\??\c:\windows\system32\F.tmp"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-3231935456-733592821-3084931922-1006\Software\Microsoft\SystemCertificates\AddressBook*]

@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\windows\system32\CTSVCCDA.EXE

c:\program files\Norton SystemWorks\Norton GoBack\GBPoll.exe

c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe

c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

c:\progra~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.exe

c:\program files\Dell Support Center\bin\sprtsvc.exe

c:\windows\system32\MsPMSPSv.exe

c:\program files\iPod\bin\iPodService.exe

c:\program files\HP\hpcoretech\comp\hptskmgr.exe

.

**************************************************************************

.

Completion time: 2009-01-21 20:20:28 - machine was rebooted

ComboFix-quarantined-files.txt 2009-01-22 01:20:16

ComboFix2.txt 2009-01-20 02:35:39

Pre-Run: 27,724,439,552 bytes free

Post-Run: 27,676,254,208 bytes free

197 --- E O F --- 2009-01-17 20:24:07

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:22:31 PM, on 1/21/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Kodak\printer\center\KodakSvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE

C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\MsPMSPSv.exe

C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe

C:\WINDOWS\system32\Rundll32.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe

C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netscape.aol.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://netscape.aol.com/

O4 - HKLM\..\Run: [intelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r

O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab

O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} (XMirage Control) - http://www.myfamily.com/plugins/ue/Install_UE.exe

O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ControlInstaller Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab

O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab

O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1150936805515

O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://www.homesteadhotels.com/minisite/ac...nd/MSSurVid.cab

O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE

O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--

End of file - 9937 bytes

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  • Root Admin

Okay please install the latest Java back on the system

Download and Update Java Runtime

The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 11.

  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Go to Java Runtime Environment (JRE) 6 Update 11 about half way down the page and click on the Download button.
  • In Platform box choose Windows.
  • Check the box to Accept License Agreement and click Continue.
  • Click on Windows Offline Installation, click on the link under it which says jre-6u11-windows-i586-p.exe and save the downloaded file to your desktop.
  • Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  • Uncheck the Toolbar button (unless you want the toolbar)
  • Reboot your computer

Please run an online scan with Kaspersky

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner.

Click Accept, when prompted to download and install the program files and database of malware definitions.

  • Click Run at the Security prompt.
  • The program will then begin downloading and installing and will also update the database.
  • Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.
  • Click the Save Report As... button.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

This animation will guide you through the process:

KAS.gif

**Note**

To optimize scanning time and produce a more sensible report for review:

Close any open programs

Turn off the real time scanner of any existing antivirus program while performing the online scan. You may disconnect from the internet once you begin the scan.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

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The latest Java Runtime has been installed and attached is the log from the Kaspersky Online Scan.

--------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER 7 REPORT

Thursday, January 22, 2009

Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)

Kaspersky Online Scanner 7 version: 7.0.25.0

Program database last update: Thursday, January 22, 2009 22:55:45

Records in database: 1669993

--------------------------------------------------------------------------------

Scan settings:

Scan using the following database: extended

Scan archives: yes

Scan mail databases: yes

Scan area - My Computer:

A:\

C:\

D:\

E:\

Scan statistics:

Files scanned: 93424

Threat name: 4

Infected objects: 5

Suspicious objects: 0

Duration of the scan: 01:57:39

File name / Threat name / Threats count

C:\Documents and Settings\JAMES SPENCER\My Documents\Downloads\Spybot Setup.exe Infected: not-a-virus:FraudTool.Win32.SpywareBot.g 1

C:\Documents and Settings\JAMES SPENCER\My Documents\Downloads\Spybot Setup.exe Infected: not-a-virus:FraudTool.Win32.SpywareBot.j 1

C:\Program Files\MUSICMATCH\Common\ComponentMgr\HoldingArea\WebSys\WebSys.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1

C:\Program Files\MUSICMATCH\Musicmatch Jukebox\WebSys\offline.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1

C:\WINDOWS\system32\drivers\InCDRm.sys Infected: Trojan-Spy.Win32.Goldun.bel 1

The selected area was scanned.

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  • Root Admin

STEP01

Please download Avenger 2.0 from here

Open and copy the program file avenger.exe to your Desktop then double click to start it.

Copy and paste the following text from the code box below into the main window of Avenger.

Files to delete:
C:\Documents and Settings\JAMES SPENCER\My Documents\Downloads\Spybot Setup.exe
C:\WINDOWS\system32\drivers\InCDRm.sys
C:\Program Files\MUSICMATCH\Common\ComponentMgr\HoldingArea\WebSys\WebSys.mmz
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\WebSys\offline.mmz
  • Do not check any other boxes, uncheck Scan for Rootkits if it's checked
  • Close all other running applications
  • After pasting the text into the main window, click on Execute

Once Avenger is done run MBAM, go to the UDPATE tab and update the program again and do a Quick Scan.

Fix anything found and reboot the computer. Then run a new HJT log and post back all logs.

STEP02

    Download and install CCleaner
  • CCleaner
  • Double-click on the downloaded file "ccsetup215.exe" and install the application.
  • Keep the default installation folder "C:\Program Files\CCleaner"
  • Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"
  • Click finish when done and close ALL PROGRAMS
  • Start the CCleaner program.
  • Click on Registry and Uncheck Registry Integrity so that it does not run
  • Click on Options - Advanced and Uncheck "Only delete files in Windows Temp folders older than 48 hours"
  • Click back to Cleaner and under SYSTEM uncheck the Memory Dumps and Windows Log Files
  • Click on Run Cleaner button on the bottom right side of the program.
  • Click OK to any prompts

STEP03

Please download Lop S&D

Double-click on Lop S&D.exe

Choose the language, then choose Option 1 (Search)

Wait till the end of the scan

Post the log which is created: (%SystemDrive%\lopR.txt), typcially C:\lopR.txt

STEP04

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer

AFTER the reboot run HJT Do a system scan and save a logfile

The post back NEW MBAM and HJT logs in that order please.

Link to post
Share on other sites

Step 1 post:

Logfile of The Avenger Version 2.0, © by Swandog46

http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.

Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

File "C:\Documents and Settings\JAMES SPENCER\My Documents\Downloads\Spybot Setup.exe" deleted successfully.

File "C:\WINDOWS\system32\drivers\InCDRm.sys" deleted successfully.

File "C:\Program Files\MUSICMATCH\Common\ComponentMgr\HoldingArea\WebSys\WebSys.mmz" deleted successfully.

File "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\WebSys\offline.mmz" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

Malwarebytes' Anti-Malware 1.33

Database version: 1685

Windows 5.1.2600 Service Pack 3

1/23/2009 7:36:12 PM

mbam-log-2009-01-23 (19-36-12).txt

Scan type: Quick Scan

Objects scanned: 64696

Time elapsed: 4 minute(s), 32 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:51:07 PM, on 1/23/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Kodak\printer\center\KodakSvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE

C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\MsPMSPSv.exe

C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe

C:\WINDOWS\system32\Rundll32.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netscape.aol.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://netscape.aol.com/

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [intelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r

O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab

O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} (XMirage Control) - http://www.myfamily.com/plugins/ue/Install_UE.exe

O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ControlInstaller Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab

O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab

O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1150936805515

O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://www.homesteadhotels.com/minisite/ac...nd/MSSurVid.cab

O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{FFA30D50-C730-4A6A-B0A7-FD1A1A34F816}: NameServer = 68.87.73.242

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE

O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--

End of file - 10557 bytes

Step 2 CCleaner Ran

Step 3

--------------------\\ Lop S&D 4.2.5-0 XP/Vista

Microsoft Windows XP Home Edition ( v5.1.2600 ) Service Pack 3

X86-based PC ( Multiprocessor Free : Intel® Pentium® 4 CPU 3.00GHz )

BIOS : Phoenix ROM BIOS PLUS Version 1.10 A02

USER : JAMES SPENCER ( Administrator )

BOOT : Normal boot

Antivirus : Norton Internet Security 15.5.0.23 (Not Activated)

Firewall : Norton Internet Security 15.5.0.23 (Not Activated)

A:\ (USB)

C:\ (Local Disk) - NTFS - Total:70 Go (Free:25 Go)

D:\ (CD or DVD)

E:\ (CD or DVD)

"C:\Lop SD" ( MAJ : 19-12-2008|23:40 )

Option : [1] ( Fri 01/23/2009|19:55 )

--------------------\\ Listing folders in APPLIC~1

[01/03/2009|01:06] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Adobe

[03/10/2008|07:04] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Apple Computer

[04/15/2005|11:24] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Creative

[08/10/2004|01:08] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Identities

[04/15/2005|11:12] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Jasc Software Inc

[04/15/2005|11:10] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Microsoft

[04/15/2005|11:24] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Sonic

[01/21/2009|07:52] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Sun

[04/15/2005|11:16] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Symantec

[01/28/2007|02:19] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> acccore

[01/22/2008|03:11] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Adobe

[05/05/2005|08:53] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> AdobeUM

[08/11/2006|08:51] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Ahead

[10/16/2005|01:23] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Aim

[09/08/2008|08:39] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Apple Computer

[01/30/2007|11:18] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> BitTorrent

[11/16/2006|10:38] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Corel

[04/15/2005|11:24] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Creative

[06/01/2005|01:17] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> CyberLink

[08/04/2006|08:43] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Google

[04/15/2007|05:34] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Gtek

[08/10/2004|01:08] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Identities

[04/15/2005|11:12] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Jasc Software Inc

[09/24/2005|08:54] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Leadertech

[04/23/2005|05:54] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Macromedia

[03/17/2006|08:02] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Microsoft

[01/28/2007|02:12] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Mozilla

[12/03/2006|02:31] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Real

[09/24/2005|08:54] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Sonic

[01/21/2009|07:54] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Sun

[03/14/2008|10:41] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Symantec

[12/29/2006|03:17] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Talkback

[08/10/2006|05:05] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Ventrilo

[01/27/2007|02:32] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Viewpoint

[02/07/2008|11:17] C:\DOCUME~1\ALEXSP~1\APPLIC~1\<DIR> Yahoo!

[11/23/2008|11:24] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> {3276BE95_AF08_429F_A64F_CA64CB79BCF6}

[11/27/2008|11:38] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Adobe

[04/06/2008|11:12] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> AOL

[01/28/2007|02:12] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> AOL Downloads

[01/28/2007|02:18] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> AOL OCP

[09/03/2007|11:13] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Apple

[02/09/2007|09:01] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Apple Computer

[02/25/2008|08:43] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Dell

[08/19/2008|09:13] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Eastman Kodak Company

[07/30/2006|05:58] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Google

[01/23/2009|02:36] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Google Updater

[04/15/2005|11:12] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> GTek

[04/15/2005|11:12] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> InstallShield

[04/15/2005|11:19] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Intuit

[08/19/2008|09:14] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> kds_kodak

[08/19/2008|08:35] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Kodak

[09/14/2008|08:25] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Lavasoft

[01/19/2009|01:31] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Malwarebytes

[02/14/2006|08:08] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Microsoft

[05/24/2006|07:41] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> NETg

[03/21/2006|06:55] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> QuickTime

[08/10/2004|01:13] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> SBSI

[01/23/2009|07:45] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Spybot - Search & Destroy

[12/19/2007|03:22] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> SupportSoft

[10/17/2008|10:20] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Symantec

[01/05/2009|08:52] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> TEMP

[06/21/2006|09:29] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Windows Genuine Advantage

[03/15/2008|10:46] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Yahoo!

[03/10/2008|07:04] C:\DOCUME~1\DEFAUL~1\APPLIC~1\<DIR> Apple Computer

[04/15/2005|11:24] C:\DOCUME~1\DEFAUL~1\APPLIC~1\<DIR> Creative

[08/10/2004|01:08] C:\DOCUME~1\DEFAUL~1\APPLIC~1\<DIR> Identities

[04/15/2005|11:12] C:\DOCUME~1\DEFAUL~1\APPLIC~1\<DIR> Jasc Software Inc

[04/15/2005|11:10] C:\DOCUME~1\DEFAUL~1\APPLIC~1\<DIR> Microsoft

[04/15/2005|11:24] C:\DOCUME~1\DEFAUL~1\APPLIC~1\<DIR> Sonic

[04/15/2005|11:06] C:\DOCUME~1\DEFAUL~1\APPLIC~1\<DIR> Sun

[04/15/2005|11:16] C:\DOCUME~1\DEFAUL~1\APPLIC~1\<DIR> Symantec

[01/19/2006|08:03] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> acccore

[01/02/2008|11:57] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Adobe

[02/05/2007|08:54] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> AdobeUM

[08/04/2008|08:39] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Ahead

[04/27/2005|07:20] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Aim

[11/19/2006|07:25] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> AOL

[01/17/2009|09:32] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Apple Computer

[12/20/2008|09:57] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> ArcSoft

[02/19/2006|11:09] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Corel

[04/15/2005|11:24] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Creative

[09/29/2006|11:45] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> CyberLink

[07/30/2006|12:21] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Google

[04/11/2007|05:49] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Gtek

[04/28/2005|08:01] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Help

[08/10/2004|01:08] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Identities

[11/19/2006|07:35] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Jasc Software Inc

[05/14/2005|09:59] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Leadertech

[04/20/2005|07:52] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Macromedia

[01/19/2009|01:31] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Malwarebytes

[05/05/2006|07:54] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Microsoft

[04/05/2007|07:17] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Move Networks

[11/22/2006|09:08] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Mozilla

[04/06/2008|01:22] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> MSNInstaller

[02/13/2006|10:43] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Musicmatch

[12/10/2006|01:55] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Real

[04/15/2005|11:24] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Sonic

[01/22/2009|06:41] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Sun

[03/07/2008|04:56] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Symantec

[11/22/2006|09:10] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Talkback

[02/18/2007|06:33] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> U3

[08/15/2006|10:46] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Ventrilo

[03/15/2008|10:46] C:\DOCUME~1\JAMESS~1\APPLIC~1\<DIR> Yahoo!

[06/18/2007|08:11] C:\DOCUME~1\LOCALS~1\APPLIC~1\<DIR> Google

[03/03/2008|09:00] C:\DOCUME~1\LOCALS~1\APPLIC~1\<DIR> Microsoft

[08/03/2007|10:01] C:\DOCUME~1\NETWOR~1\APPLIC~1\<DIR> Microsoft

--------------------\\ Scheduled Tasks located in C:\WINDOWS\Tasks

[01/22/2009 09:47 PM][--a------] C:\WINDOWS\tasks\Kodak AiO Scheduled Maintenance.job

[01/20/2009 09:34 PM][--a------] C:\WINDOWS\tasks\EasyShare Registration Task.job

[01/23/2009 07:23 PM][--a------] C:\WINDOWS\tasks\EasyShare Registration RunOnce Task.job

[01/20/2009 08:25 AM][--a------] C:\WINDOWS\tasks\AppleSoftwareUpdate.job

[01/02/2009 08:00 PM][--a------] C:\WINDOWS\tasks\Norton Internet Security - Run Full System Scan - JAMES SPENCER.job

[01/23/2009 07:20 PM][--ah-----] C:\WINDOWS\tasks\SA.DAT

[08/04/2004 05:00 AM][-r-h-----] C:\WINDOWS\tasks\desktop.ini

--------------------\\ Listing Folders in C:\Program Files

[11/27/2008|11:38] C:\Program Files\<DIR> Adobe

[02/12/2006|10:56] C:\Program Files\<DIR> ahead

[03/06/2007|03:29] C:\Program Files\<DIR> AIM

[01/28/2007|02:18] C:\Program Files\<DIR> AIM6

[09/06/2005|07:19] C:\Program Files\<DIR> AOD

[04/06/2008|11:03] C:\Program Files\<DIR> AOL

[08/25/2008|07:43] C:\Program Files\<DIR> Apple Software Update

[08/06/2008|03:30] C:\Program Files\<DIR> ArcSoft

[01/19/2009|01:00] C:\Program Files\<DIR> AWS

[12/11/2007|08:20] C:\Program Files\<DIR> Belarc

[09/30/2008|07:52] C:\Program Files\<DIR> Bonjour

[01/23/2009|07:41] C:\Program Files\<DIR> CCleaner

[01/21/2009|08:11] C:\Program Files\<DIR> Common Files

[08/10/2004|01:02] C:\Program Files\<DIR> ComPlus Applications

[01/01/2006|08:13] C:\Program Files\<DIR> Corel

[11/29/2005|09:33] C:\Program Files\<DIR> Cosmi

[04/15/2005|11:08] C:\Program Files\<DIR> Creative

[04/15/2005|11:08] C:\Program Files\<DIR> CyberLink

[05/01/2005|04:42] C:\Program Files\<DIR> Dell

[04/15/2005|11:13] C:\Program Files\<DIR> Dell Inc

[12/19/2007|03:22] C:\Program Files\<DIR> Dell Support Center

[04/11/2007|06:54] C:\Program Files\<DIR> DellSupport

[08/06/2008|03:30] C:\Program Files\<DIR> DivX

[04/06/2008|01:14] C:\Program Files\<DIR> Error Repair Professional

[10/13/2008|10:41] C:\Program Files\<DIR> Family Tree Legends

[06/01/2005|11:58] C:\Program Files\<DIR> FormFlow

[12/28/2008|08:31] C:\Program Files\<DIR> Full Tilt Poker.Net

[11/02/2008|04:33] C:\Program Files\<DIR> Google

[04/27/2007|06:44] C:\Program Files\<DIR> Hewlett-Packard

[04/27/2007|06:44] C:\Program Files\<DIR> HP

[12/28/2008|08:30] C:\Program Files\<DIR> InstallShield Installation Information

[04/15/2005|11:07] C:\Program Files\<DIR> Intel

[12/29/2008|10:21] C:\Program Files\<DIR> Internet Explorer

[04/15/2005|11:19] C:\Program Files\<DIR> Intuit

[11/23/2008|11:24] C:\Program Files\<DIR> iPod

[11/23/2008|11:24] C:\Program Files\<DIR> iTunes

[04/15/2005|11:13] C:\Program Files\<DIR> Jasc Software Inc

[01/22/2009|06:41] C:\Program Files\<DIR> Java

[08/19/2008|08:44] C:\Program Files\<DIR> Kodak

[01/19/2009|02:11] C:\Program Files\<DIR> Lavasoft

[04/15/2005|11:15] C:\Program Files\<DIR> Learn2.com

[01/19/2009|01:31] C:\Program Files\<DIR> Malwarebytes' Anti-Malware

[09/13/2008|10:41] C:\Program Files\<DIR> Messenger

[06/04/2007|09:45] C:\Program Files\<DIR> MFInstall

[01/20/2006|11:10] C:\Program Files\<DIR> Microsoft ActiveSync

[01/08/2006|06:48] C:\Program Files\<DIR> microsoft frontpage

[02/14/2006|08:08] C:\Program Files\<DIR> Microsoft Office

[04/15/2005|11:11] C:\Program Files\<DIR> Microsoft Plus! Digital Media Edition

[04/15/2005|11:11] C:\Program Files\<DIR> Microsoft Plus! Photo Story 2 LE

[01/17/2009|09:41] C:\Program Files\<DIR> Microsoft Silverlight

[01/17/2009|09:36] C:\Program Files\<DIR> Microsoft User Agent String Utility

[01/20/2006|11:10] C:\Program Files\<DIR> Microsoft Visual Studio

[02/14/2006|08:08] C:\Program Files\<DIR> Microsoft.NET

[04/15/2005|11:06] C:\Program Files\<DIR> Modem Helper

[04/15/2005|11:07] C:\Program Files\<DIR> Modem On Hold

[09/13/2008|10:30] C:\Program Files\<DIR> Movie Maker

[04/06/2008|01:22] C:\Program Files\<DIR> MSN

[08/10/2004|01:01] C:\Program Files\<DIR> MSN Gaming Zone

[11/19/2006|04:45] C:\Program Files\<DIR> MSXML 4.0

[02/13/2006|10:45] C:\Program Files\<DIR> MUSICMATCH

[02/12/2006|08:53] C:\Program Files\<DIR> MVAPPS

[02/12/2006|11:07] C:\Program Files\<DIR> Nero

[09/13/2008|10:24] C:\Program Files\<DIR> NetMeeting

[04/15/2005|11:10] C:\Program Files\<DIR> NetZeroInstallers

[03/07/2008|04:53] C:\Program Files\<DIR> Norton Internet Security

[12/30/2008|04:35] C:\Program Files\<DIR> Norton SystemWorks

[08/10/2004|01:01] C:\Program Files\<DIR> Online Services

[09/13/2008|10:24] C:\Program Files\<DIR> Outlook Express

[11/23/2008|11:17] C:\Program Files\<DIR> QuickTime

[04/15/2005|11:20] C:\Program Files\<DIR> Sonic

[01/17/2009|09:45] C:\Program Files\<DIR> Spybot - Search & Destroy

[01/19/2009|11:06] C:\Program Files\<DIR> Symantec

[05/20/2006|06:27] C:\Program Files\<DIR> The Weather Channel FW

[01/19/2009|08:45] C:\Program Files\<DIR> Trend Micro

[08/10/2004|01:08] C:\Program Files\<DIR> Uninstall Information

[08/10/2006|04:57] C:\Program Files\<DIR> Ventrilo

[01/19/2007|10:05] C:\Program Files\<DIR> Windows Media Connect 2

[09/13/2008|10:24] C:\Program Files\<DIR> Windows Media Player

[01/20/2006|11:08] C:\Program Files\<DIR> Windows Messaging

[09/13/2008|10:24] C:\Program Files\<DIR> Windows NT

[03/07/2008|04:51] C:\Program Files\<DIR> Windows Sidebar

[08/10/2004|01:02] C:\Program Files\<DIR> WindowsUpdate

[04/15/2005|11:09] C:\Program Files\<DIR> WordPerfect Office 12

[08/10/2004|01:04] C:\Program Files\<DIR> xerox

[04/06/2008|09:34] C:\Program Files\<DIR> Yahoo!

[04/15/2005|11:08] C:\Program Files\<DIR> Your Company Name

--------------------\\ Listing Folders in C:\Program Files\Common Files

[11/27/2008|11:38] C:\Program Files\Common Files\<DIR> Adobe

[04/16/2006|08:06] C:\Program Files\Common Files\<DIR> Ahead

[04/15/2005|11:20] C:\Program Files\Common Files\<DIR> AnswerWorks 4.0

[04/06/2008|11:15] C:\Program Files\Common Files\<DIR> AOL

[11/23/2008|11:24] C:\Program Files\Common Files\<DIR> Apple

[08/06/2008|03:30] C:\Program Files\Common Files\<DIR> ArcSoft

[04/15/2005|11:09] C:\Program Files\Common Files\<DIR> Borland Shared

[04/15/2005|11:09] C:\Program Files\Common Files\<DIR> Corel

[01/20/2006|11:10] C:\Program Files\Common Files\<DIR> Designer

[01/01/2006|08:14] C:\Program Files\Common Files\<DIR> FotoNation

[04/15/2005|11:13] C:\Program Files\Common Files\<DIR> InstallShield

[04/15/2005|11:20] C:\Program Files\Common Files\<DIR> Intuit

[04/15/2005|11:12] C:\Program Files\Common Files\<DIR> Jasc Software Inc

[08/19/2008|09:40] C:\Program Files\Common Files\<DIR> Kodak

[01/20/2006|11:08] C:\Program Files\Common Files\<DIR> L&H

[03/06/2008|08:45] C:\Program Files\Common Files\<DIR> Microsoft Shared

[08/10/2004|01:02] C:\Program Files\Common Files\<DIR> MSSoap

[04/27/2005|07:22] C:\Program Files\Common Files\<DIR> NSV

[04/15/2005|11:15] C:\Program Files\Common Files\<DIR> Nullsoft

[08/10/2004|12:57] C:\Program Files\Common Files\<DIR> ODBC

[12/10/2006|01:55] C:\Program Files\Common Files\<DIR> Real

[12/23/2005|03:42] C:\Program Files\Common Files\<DIR> Scanner

[08/25/2006|03:20] C:\Program Files\Common Files\<DIR> Services

[04/15/2005|11:11] C:\Program Files\Common Files\<DIR> Sonic

[04/15/2005|11:21] C:\Program Files\Common Files\<DIR> Sonic Shared

[08/10/2004|12:57] C:\Program Files\Common Files\<DIR> SpeechEngines

[11/22/2007|10:06] C:\Program Files\Common Files\<DIR> SunnComm Shared

[12/19/2007|03:21] C:\Program Files\Common Files\<DIR> supportsoft

[04/15/2005|11:11] C:\Program Files\Common Files\<DIR> SureThing Shared

[04/23/2005|05:54] C:\Program Files\Common Files\<DIR> SWF Studio

[01/23/2009|07:20] C:\Program Files\Common Files\<DIR> Symantec Shared

[09/13/2008|10:24] C:\Program Files\Common Files\<DIR> System

[01/19/2009|02:11] C:\Program Files\Common Files\<DIR> Wise Installation Wizard

--------------------\\ Process

( 52 Processes )

iexplore.exe ~ [PID:2316]

--------------------\\ Searching with S_Lop

No Lop folder found !

--------------------\\ Searching for Lop Files - Folders

C:\DOCUME~1\JAMESS~1\Cookies\james_spencer@advertising[1].txt

--------------------\\ Searching within the Registry

..... OK !

--------------------\\ Checking the Hosts file

Hosts file CLEAN

--------------------\\ Searching for hidden files with Catchme

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-01-23 19:57:00

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden files ...

scan completed successfully

hidden processes: 0

hidden files: 0

--------------------\\ Searching for other infections

No other infections found !

[F:13][D:0]-> C:\DOCUME~1\JAMESS~1\Cookies

[F:229][D:4]-> C:\DOCUME~1\JAMESS~1\LOCALS~1\TEMPOR~1\content.IE5

1 - "C:\Lop SD\LopR_1.txt" - Fri 01/23/2009|19:58 - Option : [1]

--------------------\\ Scan completed at 19:58:25

Step 4

Malwarebytes' Anti-Malware 1.33

Database version: 1685

Windows 5.1.2600 Service Pack 3

1/23/2009 8:09:48 PM

mbam-log-2009-01-23 (20-09-48).txt

Scan type: Quick Scan

Objects scanned: 64015

Time elapsed: 1 minute(s), 31 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:16:18 PM, on 1/23/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Kodak\printer\center\KodakSvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE

C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\MsPMSPSv.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe

C:\WINDOWS\system32\Rundll32.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netscape.aol.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://netscape.aol.com/

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [intelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r

O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab

O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} (XMirage Control) - http://www.myfamily.com/plugins/ue/Install_UE.exe

O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ControlInstaller Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab

O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab

O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1150936805515

O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://www.homesteadhotels.com/minisite/ac...nd/MSSurVid.cab

O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{FFA30D50-C730-4A6A-B0A7-FD1A1A34F816}: NameServer = 68.87.73.242

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE

O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--

End of file - 10826 bytes

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  • Root Admin

Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • Check Turn off System Restore.

  • Click Apply, and then click OK.

  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • UN-Check *Turn off System Restore*.

  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from
here

Find here the tutorial on how to use Spyware Blaster
here

Install WinPatrol

Download it from
here

Here you can find information about how WinPatrol works
here

Install FireTrust SiteHound

You can find information and download it from
here

Install hpHosts

Download it from
here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Visit Microsoft often to get the latest updates for your computer.

Note 1:

If you are running Windows XP
SP2
, you should upgrade to
SP3
.

Note 2:

Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend
Online Armor Free

A little outdated but good reading on

how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you
Fully Understand

how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting
Pre- HJT Post Instructions

Also don't forget that we offer
FREE
assistance with General PC questions and repair here
PC Help

If you're pleased with the product
Malwarebytes
and the service provided you, please let your friends, family, and co-workers know.
http://www.malwarebytes.org

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