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unfortunately I had a virus hit my pc. I think I cleared it out, but for some reason it cleared all my restore points so I can't back date my pc, except to factory settings, and I cant get online with internet explorer, cause I get a message, "the remote device or resource won't accept the connection" if anyone has any suggestion on how to fix cool. I managed to get around getting online using firefox by disabling the use of proxy servers, however I'm afraid that if I didn't clear out the virus, that anything I do is being sent somewhere. I used super antispywere, an microsoft essentials, an another program i got off microsofts web site that expires after 10 days, an non of them detect any bug. Any suggestions on fixing this without having to restart my pc to factory settings would be great.

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Greetings :)

It sounds like part of the infection may yet be lingering or else it's done damage to your internet connectivity when it was removed. To get expert help with resolving the issue please do the following:

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact support@malwarebytes.org and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)

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Apparently whatever was effecting my ie, when I reset it like you suggested, it started working again. not only that, but since IE is my default browser, then is also unblocked whatever was stopping my WoW launcher from working an being able to download the new patch. Thx for the help

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