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Hello,

My computer was recently affected by the System Recovery virus. After several scans and removals, my PC appeared to be running smoothly. A few hours later, I noticed I was unable to sync items onto the Ipod which was the first time I experienced this. The Ipod does connect/charge but does not appear in "My Computer" or in Itunes. Is it possible something from the virus could have caused this? Is it possible that the computer wasn't completely cleaned? Any solutions?

Also connected the Ipod to a another PC and the Ipod was detected and was able to sync items.

Any assistance would be greatly appreciated.

Thank you.

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Hi, KMan2011:

I see you have already posted a new topic in the malware removal section here.

Please be patient and wait for assistance there from one of the malware experts -- it is a long holiday weekend in the US, & the forum is quite busy. Someone will assist you there as soon as possible.

Thanks for your patience,

daledoc1

PS Mods/admins, this topic can be merged with the OP's original topic here. :)

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