unable to start mbam.exe

[vixious]

I am unable to run malwarebytes after installing, i have tried renaming the exe, reinstalling, running in safemode, nothing has worked

here is my hijackthis report:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 5:43:31 AM, on 11/27/2011

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.21297)

Boot mode: Normal

Running processes:

H:\WINDOWS\System32\smss.exe

H:\WINDOWS\system32\winlogon.exe

H:\WINDOWS\system32\services.exe

H:\WINDOWS\system32\lsass.exe

H:\WINDOWS\system32\nvsvc32.exe

H:\WINDOWS\system32\svchost.exe

H:\WINDOWS\System32\svchost.exe

H:\Program Files\Tablet\Pen\Pen_TouchService.exe

H:\WINDOWS\system32\svchost.exe

H:\WINDOWS\system32\spoolsv.exe

H:\Program Files\Creative\Shared Files\CTAudSvc.exe

H:\Program Files\Avira\AntiVir Desktop\sched.exe

H:\WINDOWS\Explorer.EXE

H:\Program Files\Tablet\Pen\Pen_TouchUser.exe

H:\Program Files\Avira\AntiVir Desktop\avgnt.exe

H:\Program Files\TortoiseSVN\bin\TSVNCache.exe

H:\Program Files\Common Files\Java\Java Update\jusched.exe

H:\WINDOWS\system32\ctfmon.exe

H:\Program Files\Rainmeter\Rainmeter.exe

H:\Program Files\Avira\AntiVir Desktop\avguard.exe

H:\Program Files\Bonjour\mDNSResponder.exe

H:\Program Files\Java\jre6\bin\jqs.exe

H:\WINDOWS\system32\svchost.exe

H:\Program Files\Tablet\Pen\Pen_Tablet.exe

H:\Program Files\UPHClean\uphclean.exe

H:\Program Files\Avira\AntiVir Desktop\avshadow.exe

H:\Program Files\Tablet\Pen\Pen_TabletUser.exe

H:\Program Files\Tablet\Pen\Pen_Tablet.exe

h:\program files\avira\antivir desktop\avcenter.exe

H:\Program Files\Avira\AntiVir Desktop\avscan.exe

H:\WINDOWS\System32\vssvc.exe

H:\WINDOWS\system32\dllhost.exe

H:\WINDOWS\system32\dllhost.exe

H:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

H:\Program Files\Mozilla Firefox\firefox.exe

H:\Program Files\Mozilla Firefox\plugin-container.exe

H:\Documents and Settings\Owner\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe

H:\Program Files\Mozilla Firefox\plugin-container.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - H:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - H:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - H:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - H:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [avgnt] "H:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE H:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [amd_dc_opt] H:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "H:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "H:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "H:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "H:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

O4 - HKLM\..\Run: [switchBoard] H:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "H:\Program Files\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] H:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] H:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Google Update] "H:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')

O4 - Global Startup: Rainmeter.lnk = H:\Program Files\Rainmeter\Rainmeter.exe

O8 - Extra context menu item: Append Link Target to Existing PDF - res://H:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://H:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://H:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://H:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - H:\Program Files\Bonjour\ExplorerPlugin.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O16 - DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.3.1.0.cab

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - H:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - H:\WINDOWS\system32\browseui.dll

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - H:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - H:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Bonjour Service - Apple Inc. - H:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - H:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe

O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - H:\Program Files\Creative\Shared Files\CTAudSvc.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - H:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - H:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - H:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - H:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PinnacleUpdate Service (PinnacleUpdateSvc) - PowerUp Software, LLC - H:\Program Files\PowerUp Software\Pinnacle Game Profiler\pinnacle_updater.exe

O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - H:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O23 - Service: TabletServicePen - Wacom Technology, Corp. - H:\Program Files\Tablet\Pen\Pen_Tablet.exe

O23 - Service: Wacom Consumer Touch Service (TouchServicePen) - Wacom Technology, Corp. - H:\Program Files\Tablet\Pen\Pen_TouchService.exe

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End of file - 8666 bytes

[daledoc1]

Hello, and welcome to Malwarebytes, vixious:

EDIT: post content deleted. Please refer to tetonbob's advice in the next reply, below.

PS: Please use the button instead of other ones when you reply here and at the other forums, so that it will be easier to read.

[tetonbob]

Hello, vixious.

Please see our forum FAQ, Section Q

Malwarebytes Anti-Malware won't open on Windows XP but the computer is not infected:

[daledoc1]

Thanks, tetonbob!

I had forgotten about that recent FAQ for WinXP.

Much obliged!

daledoc1

[tetonbob]

My pleasure daledoc1.

[vixious]

that did the trick. thank you very much.

[daledoc1]

Great!

Glad everything is working for you.

Thanks for the update,

daledoc1

[tetonbob]

You're quite welcome, vixious. I'm glad that worked for you.