Visual C++ Runtime Error 1.51 - Pro Edition

[TheLinuxGroup]

Hello,

I have the Professional edition of MBAM, and I updated (from 1.5.1.xxxx)and I went to enable protection module, and I got this error. I have restarted, restarted the MBAM service, cleared my system cache, and still nothing. I select OK and it crashes the system. I can't provide much reference (unless someone can tell me how to), so I provided a picture of the error and the about version, please help! I am in desparate need! Not really, I just would like it to work !

[ioni]

Hello I see you are Holding a MALWAREBYTE full version. Alternatively you can contact Consumer Helpdesk while waiting for your reply .

[AdvancedSetup]

What Anti-Virus are you using?

Please run the following scanner and post back the logs.

Download

DDS

and save it to your desktop

http://download.bleepingcomputer.com/sUBs/dds.scr

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click

dds.scr

to run the tool.

When done, the

DDS.txt

will open.

Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:

1. DDS.txt
   
   
2. Attach.txt

• Save both reports to your desktop
• Please include the following logs in your next reply:
  DDS.txt
  and
  Attach.txt

[TheLinuxGroup]

Avast! I have no idea on what happened, I have looked in forums and seen that 1.4.x versions have fixed the problem. I got the files attached.DDS.txtAttach.txt

[AdvancedSetup]

You appear to have something wrong with the system that needs to get fixed. The Windows Search Service is failing over and over again and is probably depleting memory by doing so.

You may want to temporarily uninstall or fully disable Avast AV and do a couple reboots and check your Event Logs to see if the errors go away or not.

Also uninstall or fully disable uTorrent

11/21/2011 10:07:52 PM, Error: Service Control Manager [7034] - The Windows Search service terminated unexpectedly. It has done this 520 time(s).

11/21/2011 10:07:22 PM, Error: Service Control Manager [7034] - The Windows Search service terminated unexpectedly. It has done this 519 time(s).

11/19/2011 7:52:37 PM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.

11/18/2011 4:10:46 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft Visual Studio 2010 Service Pack 1.

11/18/2011 3:36:57 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The process cannot access the file because it is being used by another process.

11/18/2011 11:30:12 PM, Error: Microsoft-Windows-SharedAccess_NAT [31004] - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.

[TheLinuxGroup]

I have disabled Avast AV's until I tell it to resume. I have done multiple reboots, with "MBAMService terminated unexpectedly: see Event Log for details." When I am in the event viewer, I get tons of "The Windows Search Service has failed to remove the old search index." And the one for MBAM stated "The description for Event ID 1 from source MBAMService cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the local event on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with this event: MBAMService 12:09:51 Gavin MESSAGE Protection Stopped." Then I get a few more errors associated with "User Profile General." If I need to re-run the program that you sent me, let me know!

Thanks, Gavin.

[AdvancedSetup]

You probably need to have your system review for at least potential malware to first make sure it's not infected. We don't do that in this forum but please see the message below which will help you to post and get further help with that.

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[TheLinuxGroup]

I got the problem resolved. I had malware installed and I was able to scan it and get it removed. Thank you for all the help! Your forum support is great!