Jump to content

Help! Perfect defender has taken over my computer!


KCDJ
 Share

Recommended Posts

Hi so as of now, perfect defender 2009 has officially taken over my computer. it wont let me load any anti malware, it blocks certain sites, it randomly downloads random things onto my computer. whenever im on, it would always have popups saying that my computer is infected, it wont let me run any programs, including malwarebytes. it wont let me restore my computer or run on safe mode. please i need some help, i use this computer to update some personal information and im scared if it ruins my computer or takes my personal information.

Link to post
Share on other sites

  • Root Admin

Please post the HJT log or run this.

Please download the following scanning tool. GMER

  • Open the zip file and copy the file
    gmer.exe
    to your Desktop.
  • Double click on
    gmer.exe
    and run it.

  • It may take a minute to load and become available.

  • Do not make any changes. As soon as it's done and the
    COPY
    button is available click on the
    COPY
    button.

  • DO NOT
    Click on the
    SCAN
    button.

  • This will place the scan in your clipboard. Paste that into notepad or into your next reply post please.

  • Click OK and quit the GMER program.

Link to post
Share on other sites

  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.