geronimo Posted November 21, 2011 ID:496736 Share Posted November 21, 2011 I recently contracted a fake malware that hi-jacked my PC. The wallpaper turned black and all my desktop program icons were missing, except for my personal folder, computer, and recycle bin. There was a rapid fire fanfold of placards on the screen which I failed to read, since I immediately shutdown my PC. I restarted in safe mode and ran a Malwarebytes scan through "Computer", sine all my program start folders were empty. Malwarebytes removed the fake trojan and my pc restarted normally. I had to "unhide" my program folders thru folder properties, but my destop and quick launch icons were still missing and start menu folders were still empty. Reading other posts on this forum, I suspect that that the hi-jacker stored the missing item folders in a temp folder. Unfortunately, I have cleaner program that deletes temp files, empties caches, and orphaned files. I had to re-format. If I were to contract this type of file hiding hi-jacker again, how would I restore the missing items without reformatting? I'm running windows 7. Link to post Share on other sites More sharing options...
Firefox Posted November 21, 2011 ID:496847 Share Posted November 21, 2011 Hello and It is unfortunate that you had to format your computer. If this should happen to you again, first come to the forum and the experts here will help you with the removal of the Malware/Virus and will get your computer back to working order, most times without having to format. When you are infected it is IMPORTANT that you do not run any type of cleaners until the computer is back to 100% working order.We have tools that help you get your files back such as one utility called unhide. This would have restored those shortcuts and files you were looking for.These are the instructions to follow next time in this tutorial to use unhide.exe and hopefully it would have corrected the issue.Hope this answers your questions. Link to post Share on other sites More sharing options...
geronimo Posted November 22, 2011 Author ID:497301 Share Posted November 22, 2011 Hello and It is unfortunate that you had to format your computer. If this should happen to you again, first come to the forum and the experts here will help you with the removal of the Malware/Virus and will get your computer back to working order, most times without having to format. When you are infected it is IMPORTANT that you do not run any type of cleaners until the computer is back to 100% working order.We have tools that help you get your files back such as one utility called unhide. This would have restored those shortcuts and files you were looking for.These are the instructions to follow next time in this tutorial to use unhide.exe and hopefully it would have corrected the issue.Hope this answers your questions.I used unhide, but it had no effect. I'm suspect the hi-jacker moved my icons and program folders into a temporary folder, whose contents was probably deleted by my "cleaner" program that runs on every start up. Anyhow, I'm now running MBAM with the protection module fully enabled.I'm also running Microsoft Security Essentials, since Windows 7 doesn't recognize MBAM as an anti-virus. There doesn't appear to be any conflicts. As a precaution, I moved MBAM's exe. and sys. files into MSE's excluded modules. Link to post Share on other sites More sharing options...
fivealive Posted November 22, 2011 ID:497308 Share Posted November 22, 2011 I used unhide, but it had no effect. I'm suspect the hi-jacker moved my icons and program folders into a temporary folder, whose contents was probably deleted by my "cleaner" program that runs on every start up. Anyhow, I'm now running MBAM with the protection module fully enabled.I'm also running Microsoft Security Essentials, since Windows 7 doesn't recognize MBAM as an anti-virus. There doesn't appear to be any conflicts. As a precaution, I moved MBAM's exe. and sys. files into MSE's excluded modules.thats because its not an anti virus its ment to run along side an anti viruspersonally im using the same combo you are mse and mbam and they work wonderfully Link to post Share on other sites More sharing options...
Firefox Posted November 22, 2011 ID:497310 Share Posted November 22, 2011 Well geronimo I am glad you got it working great again. MSE and Malwarebytes work great together. As stated above, Malwarebytes is not an anti-virus program and that is why windows did not recognize it as such.I for one would not configure my cleaner program to run automatically at start-up for this type of reason. If you were to happen to get infected again, and the cleaner ran, you would be back in the same situation. Remember not one product is 100% effective so the risk is always there, just not as high now that you have two layers of protection.Thanks for purchasing the PRO version as well. Link to post Share on other sites More sharing options...
geronimo Posted November 23, 2011 Author ID:497473 Share Posted November 23, 2011 LOL! Then just what is MBAM, with the its' Protection Module enabled? What is malware? Link to post Share on other sites More sharing options...
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