Jump to content

AV Security 2012 - No IE & lots of pops blocking IP addresses


pallen
 Share

Recommended Posts

Two days ago, I awoke and found my computer attacked by the AV Security 2012 spyware/virus or whatever it is. It was doing what everyone else in here has described. Wouldn't let me open anything, no .exe programs worked, blue screen, etc.

I went online and read how to stop the infection... I followed the directions line by line.

1. I rebooted in safe mode with networking.

2. Downloaded (via another computer and USB flashdrive) and used some application to stop the spyware from currently working... then used Malwarebytes to identify and erase infected.

3. Ran some BAT file

4. Went into my Windows/Users area to look for a HOST file to delete. I could not find this file so I did not erase anything (figured that would be better then doing something dumb).

5. Rebooted my computer and ran "spybot search and destroy and malwarebytes" a 2nd time to reassure myself.

6. Found out that my computer was more or less back online. I had access to files and programs again.

7. Attempted to access the internet via Internet Explorer... FAIL. Internet Explorer is totally destroyed. It will load up, but the layout looks all strange and it can't load up any URL's and is worthless. In the meantime, I have been using Fire Fox, which isn't a big deal to me (as this works fine with the internet). However, I would like to get Internet Explorer working again for certain downloads and windows update features.

8. The biggest problem for me is a pop up box in my bottom right corner from malwarebytes anti malware that constantly lets me know it has blocked an outgoing message. The message reads exactly as follows:

"Malwarebytes has successfully blocked access to a potentially malicious website: IP (random number everytime)

Type: outgoing

Port: (gives a different # each time)

Process: varies between these three (ping.exe, firefox.exe, svchost.exe)"

I am happy the program is trying to help me, but this window pops up regardless of a browser being open and it blocks something literally every 10-15 seconds or faster thus being extremely annoying. It has me worried that I missed something and my system is still at risk.

Soooo my final problems are -----

1. No Internet Explorer

2. Annoying Outgoing blocked messages.

Please help me complete the final steps here in ridding my computer of this spyware/virus!!! I super appreciate anyone's help or experiences with this! Many thanks!

HERE IS THE DDS FILE. Did not see an attach.txt anywhere.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29

Run by Phil at 15:25:15 on 2011-11-17

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.4587 [GMT -5:00]

.

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\nvvsvc.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

C:\Program Files\LSI SoftModem\agr64svc.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe

c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe

C:\Windows\system32\WUDFHost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhost.exe

C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe

C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe

C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Windows\system32\SearchIndexer.exe

c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe

c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.yahoo.com/

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cndt

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cndt

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cndt

uInternet Settings,ProxyOverride = *.local

uURLSearchHooks: H - No File

mWinlogon: Userinit=userinit.exe,

BHO: vShare Plugin: {043c5167-00bb-4324-af7e-62013faedacf} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

BHO: hpBHO Class: {abd3b5e1-b268-407b-a150-2641dab8d898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll

BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

TB: vShare Plugin: {043c5167-00bb-4324-af7e-62013faedacf} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File

TB: {B9B97401-98E1-4942-930D-C36652DAB7F2} - No File

TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File

uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW

uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe

mRun: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe

mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [<NO NAME>]

mRun: [updatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM

mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PICTUR~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: HideSCAHealth = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

LSP: mswsock.dll

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

DPF: {6824D897-F7E1-4E41-B84B-B1D3FA4BF1BD} - hxxp://utilities.pcpitstop.com/Exterminate2/pcpitstopAntiVirus.dll

DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{F1A0FBCA-0112-4F48-9677-74A15FF817D4} : DhcpNameServer = 192.168.1.1

Handler: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4

BHO-X64: vShare Plugin: {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll

BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File

BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll

BHO-X64: hpBHO Class: {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll

BHO-X64: HelloWorldBHO - No File

BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

TB-X64: vShare Plugin: {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

TB-X64: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File

TB-X64: {B9B97401-98E1-4942-930D-C36652DAB7F2} - No File

TB-X64: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File

mRun-x64: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe

mRun-x64: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe

mRun-x64: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun-x64: [(Default)]

mRun-x64: [updatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM

mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Phil\AppData\Roaming\Mozilla\Firefox\Profiles\d8tt5wbq.default\

FF - prefs.js: browser.startup.homepage - www.yahoo.com

FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll

FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordlegacyext.dll

FF - component: C:\Users\Phil\AppData\Roaming\Mozilla\Firefox\Profiles\d8tt5wbq.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll

FF - component: C:\Users\Phil\AppData\Roaming\Mozilla\Firefox\Profiles\d8tt5wbq.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll

FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll

FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll

FF - plugin: C:\Users\Phil\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll

FF - plugin: C:\Users\Phil\AppData\Roaming\Move Networks\plugins\npqmp071701000002.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}

FF - Ext: Move Media Player: moveplayer@movenetworks.com - C:\Users\Phil\AppData\Roaming\Move Networks

FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}

FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext

.

---- FIREFOX POLICIES ----

FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]

R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]

R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2011-5-24 143360]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-11-15 366152]

R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [2011-2-1 206120]

R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-10-16 369256]

R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [2011-2-1 185640]

R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

.

=============== Created Last 30 ================

.

2011-11-16 06:00:43 -------- d-----w- C:\Windows\pss

2011-11-16 05:54:05 -------- d-----w- C:\Users\Phil\AppData\Local\ElevatedDiagnostics

2011-11-15 21:48:01 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy

2011-11-15 21:48:01 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy

2011-11-15 20:23:00 -------- d-----w- C:\Users\Phil\AppData\Roaming\Malwarebytes

2011-11-15 20:22:54 -------- d-----w- C:\ProgramData\Malwarebytes

2011-11-15 20:22:51 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys

2011-11-15 20:22:51 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2011-11-15 20:19:05 -------- d-----w- C:\Program Files (x86)\D3891

2011-11-15 20:18:22 -------- d-----w- C:\Program Files (x86)\LP

2011-11-15 15:42:53 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{2626E9E1-722E-4372-9AD4-31B30C42AAFE}\offreg.dll

2011-11-15 15:41:22 -------- d-----w- C:\Users\Phil\AppData\Roaming\DnFF4pmHsQJ7E8R

2011-11-15 15:41:22 -------- d-----w- C:\Users\Phil\AppData\Roaming\d9hhYXwjVelI

2011-11-15 15:25:39 -------- d-----w- C:\Users\Phil\AppData\Roaming\YPNyxA1uv2b3m5Q

2011-11-15 15:25:39 -------- d-----w- C:\Users\Phil\AppData\Roaming\GK88fRZ9hXwUeIr

2011-11-15 15:20:43 -------- d-----we C:\Windows\system64

2011-11-15 11:42:29 8570192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{2626E9E1-722E-4372-9AD4-31B30C42AAFE}\mpengine.dll

2011-11-15 11:33:36 -------- d-----w- C:\Users\Phil\AppData\Roaming\D3891

2011-11-15 11:33:09 -------- d-----w- C:\Users\Phil\AppData\Roaming\D89D3

2011-11-15 11:32:52 -------- d-----w- C:\Users\Phil\AppData\Roaming\W222obbF4

2011-11-15 11:32:52 -------- d-----w- C:\Users\Phil\AppData\Roaming\VelllIBtzPNyc1v

2011-11-15 11:32:49 -------- d-----w- C:\Users\Phil\AppData\Roaming\VOOONttxP0uS1iD

2011-11-15 11:32:49 -------- d-----w- C:\Users\Phil\AppData\Roaming\kYCCeekIVrzOtx0

2011-11-15 11:32:48 -------- d-----w- C:\Users\Phil\AppData\Roaming\jFF33pnnG5aH6WK

2011-11-09 08:24:59 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll

2011-11-09 08:24:59 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll

2011-11-09 08:24:58 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2011-11-09 08:24:57 3144704 ----a-w- C:\Windows\System32\win32k.sys

2011-11-04 17:01:23 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

.

==================== Find3M ====================

.

2011-10-03 10:06:03 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2011-09-01 05:24:07 2309120 ----a-w- C:\Windows\System32\jscript9.dll

2011-09-01 05:17:57 1389056 ----a-w- C:\Windows\System32\wininet.dll

2011-09-01 05:12:04 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2011-09-01 02:35:59 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll

2011-09-01 02:28:15 1126912 ----a-w- C:\Windows\SysWow64\wininet.dll

2011-09-01 02:22:54 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2011-08-27 05:37:49 861696 ----a-w- C:\Windows\System32\oleaut32.dll

2011-08-27 05:37:48 331776 ----a-w- C:\Windows\System32\oleacc.dll

2011-08-27 04:26:27 571904 ----a-w- C:\Windows\SysWow64\oleaut32.dll

2011-08-27 04:26:27 233472 ----a-w- C:\Windows\SysWow64\oleacc.dll

.

============= FINISH: 15:25:39.80 ===============

Link to post
Share on other sites

Hello pallen! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/paste in your next reply.

Step 1

I see you are running Teatimer.

I suggest you to disable it because it can interfere with the changes you'll make on your system.

When everything is done and your log is clean again, you can enable it again.

If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

How to disable TeaTimer <== click me for instructions.

After you disabled Teatimer, download ResetTeaTimer.exe to your desktop.

Then run ResetTeaTimer.exe.

This will only take a few seconds.

Step 2

Please follow the instructions here to download and run ComboFix tool:

www.bleepingcomputer.com/combofix/how-to-use-combofix#use

Post the log file in your next reply.

In your next post, please include log.txt (from ComboFix) and when you finished with Step 2, locate to C:\Qoobox and post the content of Add or Remove Programs.txt too.

Link to post
Share on other sites

Ok, I disabled the tea timer then installed it again following your instructions . Then I downloaded Combofix and ran it. I will post the log as follows. internet explorer still does not work.

Thank you for your help. :D I look forward to hearing from you!!

----------------------------

ComboFix 11-11-19.03 - Phil 11/19/2011 10:49:54.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.4594 [GMT -5:00]

Running from: c:\users\Phil\Desktop\ComboFix.exe

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\program files (x86)\LP

c:\program files (x86)\LP\0F6D\5F3F.tmp

c:\program files (x86)\LP\0F6D\BA59.tmp

c:\users\Phil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\AV Security 2012

c:\users\Phil\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\AV Security 2012\AV Security 2012.lnk

c:\windows\system32\consrv.dll

c:\windows\System64

.

.

((((((((((((((((((((((((( Files Created from 2011-10-19 to 2011-11-19 )))))))))))))))))))))))))))))))

.

.

2011-11-19 15:54 . 2011-11-19 15:54 -------- d-----w- c:\users\Default\AppData\Local\temp

2011-11-19 15:54 . 2011-11-19 15:54 -------- d-----w- c:\users\Marisa\AppData\Local\temp

2011-11-16 05:54 . 2011-11-16 06:00 -------- d-----w- c:\users\Phil\AppData\Local\ElevatedDiagnostics

2011-11-15 21:48 . 2011-11-16 05:00 -------- d-----w- c:\programdata\Spybot - Search & Destroy

2011-11-15 21:48 . 2011-11-15 21:50 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy

2011-11-15 21:43 . 2011-11-15 21:43 -------- d-----w- c:\program files (x86)\Common Files\Java

2011-11-15 20:23 . 2011-11-15 20:23 -------- d-----w- c:\users\Phil\AppData\Roaming\Malwarebytes

2011-11-15 20:22 . 2011-11-15 20:22 -------- d-----w- c:\programdata\Malwarebytes

2011-11-15 20:22 . 2011-11-15 21:22 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2011-11-15 20:22 . 2011-08-31 22:00 25416 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-11-15 20:19 . 2011-11-15 21:21 -------- d-----w- c:\program files (x86)\D3891

2011-11-15 15:42 . 2011-11-15 15:42 69000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{2626E9E1-722E-4372-9AD4-31B30C42AAFE}\offreg.dll

2011-11-15 15:41 . 2011-11-15 15:41 -------- d-----w- c:\users\Phil\AppData\Roaming\DnFF4pmHsQJ7E8R

2011-11-15 15:41 . 2011-11-15 15:41 -------- d-----w- c:\users\Phil\AppData\Roaming\d9hhYXwjVelI

2011-11-15 15:25 . 2011-11-15 15:25 -------- d-----w- c:\users\Phil\AppData\Roaming\YPNyxA1uv2b3m5Q

2011-11-15 15:25 . 2011-11-15 15:25 -------- d-----w- c:\users\Phil\AppData\Roaming\GK88fRZ9hXwUeIr

2011-11-15 11:42 . 2011-10-07 04:16 8570192 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{2626E9E1-722E-4372-9AD4-31B30C42AAFE}\mpengine.dll

2011-11-15 11:33 . 2011-11-15 21:21 -------- d-----w- c:\users\Phil\AppData\Roaming\D3891

2011-11-15 11:33 . 2011-11-15 11:33 -------- d-----w- c:\users\Phil\AppData\Roaming\D89D3

2011-11-15 11:32 . 2011-11-15 11:32 -------- d-----w- c:\users\Phil\AppData\Roaming\W222obbF4

2011-11-15 11:32 . 2011-11-15 11:32 -------- d-----w- c:\users\Phil\AppData\Roaming\VelllIBtzPNyc1v

2011-11-15 11:32 . 2011-11-15 21:21 -------- d-----w- c:\users\Phil\AppData\Roaming\kYCCeekIVrzOtx0

2011-11-15 11:32 . 2011-11-15 11:32 -------- d-----w- c:\users\Phil\AppData\Roaming\VOOONttxP0uS1iD

2011-11-15 11:32 . 2011-11-15 11:32 -------- d-----w- c:\users\Phil\AppData\Roaming\jFF33pnnG5aH6WK

2011-11-09 08:24 . 2011-10-01 05:45 886784 ----a-w- c:\program files\Common Files\System\wab32.dll

2011-11-09 08:24 . 2011-10-01 04:37 708608 ----a-w- c:\program files (x86)\Common Files\System\wab32.dll

2011-11-09 08:24 . 2011-09-29 16:29 1923952 ----a-w- c:\windows\system32\drivers\tcpip.sys

2011-11-09 08:24 . 2011-09-29 04:03 3144704 ----a-w- c:\windows\system32\win32k.sys

2011-11-04 17:01 . 2011-11-14 20:13 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2011-11-04 17:01 . 2011-11-04 17:01 -------- d-----w- c:\windows\system32\Macromed

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2011-10-03 10:06 . 2010-04-20 23:09 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll

2011-09-01 05:24 . 2011-10-15 07:00 2309120 ----a-w- c:\windows\system32\jscript9.dll

2011-09-01 05:17 . 2011-10-15 07:00 1389056 ----a-w- c:\windows\system32\wininet.dll

2011-09-01 05:12 . 2011-10-15 07:00 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2011-09-01 02:35 . 2011-10-15 07:00 1798144 ----a-w- c:\windows\SysWow64\jscript9.dll

2011-09-01 02:28 . 2011-10-15 07:00 1126912 ----a-w- c:\windows\SysWow64\wininet.dll

2011-09-01 02:22 . 2011-10-15 07:00 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2011-08-27 05:37 . 2011-10-15 01:49 861696 ----a-w- c:\windows\system32\oleaut32.dll

2011-08-27 05:37 . 2011-10-15 01:49 331776 ----a-w- c:\windows\system32\oleacc.dll

2011-08-27 04:26 . 2011-10-15 01:49 571904 ----a-w- c:\windows\SysWow64\oleaut32.dll

2011-08-27 04:26 . 2011-10-15 01:49 233472 ----a-w- c:\windows\SysWow64\oleacc.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{ABD3B5E1-B268-407B-A150-2641DAB8D898}]

2009-06-08 21:41 120104 ----a-w- c:\program files (x86)\Common Files\Homepage Protection\HomepageProtection.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2011-02-18 05:12 94208 ----a-w- c:\users\Phil\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2011-02-18 05:12 94208 ----a-w- c:\users\Phil\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2011-02-18 05:12 94208 ----a-w- c:\users\Phil\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"HPADVISOR"="c:\program files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2010-06-30 1689144]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]

"HP Remote Solution"="c:\program files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe" [2009-05-26 656896]

"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]

"UpdatePRCShortCut"="c:\program files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]

"VERIZONDM"="c:\program files (x86)\VERIZONDM\bin\sprtcmd.exe" [2011-02-01 206120]

"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-08-31 449608]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2009-6-3 430080]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]

"HideSCAHealth"= 1 (0x1)

.

R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]

S2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-09-16 169312]

S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264]

S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2011-05-24 143360]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-08-31 366152]

S2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);c:\program files (x86)\VERIZONDM\bin\sprtsvc.exe [2011-02-01 206120]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-10-16 369256]

S2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);c:\program files (x86)\VERIZONDM\bin\tgsrvc.exe [2011-02-01 185640]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]

.

.

Contents of the 'Scheduled Tasks' folder

.

2011-11-13 c:\windows\Tasks\HPCeeScheduleForPhil.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2009-10-07 12:22]

.

2011-09-30 c:\windows\Tasks\PCDRScheduledMaintenance.job

- c:\program files\PC-Doctor for Windows\pcdr5cuiw32.exe [2009-06-10 11:04]

.

.

--------- x86-64 -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2011-02-18 05:12 97792 ----a-w- c:\users\Phil\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2011-02-18 05:12 97792 ----a-w- c:\users\Phil\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2011-02-18 05:12 97792 ----a-w- c:\users\Phil\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]

@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]

2011-02-18 05:12 97792 ----a-w- c:\users\Phil\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2009-07-08 610360]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-10-30 16335976]

"combofix"="c:\combofix\CF5537.3XE" [2010-11-20 345088]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"LoadAppInit_DLLs"=0x1

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.yahoo.com/

uLocal Page = c:\windows\system32\blank.htm

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cndt

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\users\Phil\AppData\Roaming\Mozilla\Firefox\Profiles\d8tt5wbq.default\

FF - prefs.js: browser.startup.homepage - www.yahoo.com

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}

FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\Phil\AppData\Roaming\Move Networks

FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}

FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext

FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false

.

- - - - ORPHANS REMOVED - - - -

.

URLSearchHooks-{b9b97401-98e1-4942-930d-c36652dab7f2} - (no file)

WebBrowser-{B9B97401-98E1-4942-930D-C36652DAB7F2} - (no file)

WebBrowser-{30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)

AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

"MSCurrentCountry"=dword:000000b5

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files (x86)\Bonjour\mDNSResponder.exe

c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe

c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe

c:\program files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe

.

**************************************************************************

.

Completion time: 2011-11-19 11:02:46 - machine was rebooted

ComboFix-quarantined-files.txt 2011-11-19 16:02

.

Pre-Run: 330,156,675,072 bytes free

Post-Run: 331,061,047,296 bytes free

.

- - End Of File - - 9FF6FAA949E07D72000DA66AA1D64E36

Link to post
Share on other sites

here is the add-remove programs list as well:

Update for Microsoft Office 2007 (KB2508958)

Adobe AIR

Adobe Flash Player 10 Plugin

Adobe Photoshop Elements 7.0

Adobe Photoshop.com Inspiration Browser

Adobe Premiere Elements 7.0

Adobe Premiere Elements 7.0 Templates

Adobe Reader 9.4.6

AIM 7

Amazon MP3 Downloader 1.0.12

Apple Application Support

Apple Software Update

BitTorrent

Civilization III Complete Edition

Compatibility Pack for the 2007 Office system

CyberLink DVD Suite Deluxe

DirectX for Managed Code Update (Summer 2004)

Download Updater (AOL LLC)

Dropbox

Drumaxx

FileZilla Client 3.3.5.1

FL Studio 9

Hardcore

Hewlett-Packard ACLM.NET v1.1.1.0

Homepage Protection

HP Advisor

HP Customer Experience Enhancements

HP Games

HP MediaSmart Demo

HP MediaSmart DVD

HP MediaSmart Movie Themes

HP MediaSmart Music/Photo/Video

HP Odometer

HP Remote Solution

HP Setup

HP Support Assistant

HP Support Information

HP Update

IHA_MessageCenter

IL Download Manager

Java Auto Updater

Java 6 Update 29

LabelPrint

LightScribe System Software

LimeWire 5.5.16

Malwarebytes' Anti-Malware version 1.51.2.1300

Memorex exPressit Label Design Studio

Microsoft Live Search Toolbar

Microsoft Office 2007 Service Pack 2 (SP2)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Works

Move Media Player

Mozilla Firefox (3.6.6)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

NVIDIA PhysX

NVIDIA Stereoscopic 3D Driver

PhotoshopdotcomInspirationBrowser

PictureMover

PoiZone

Power2Go

PowerDirector

PowerRecover

QuickTime

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek High Definition Audio Driver

RealUpgrade 1.1

Sakura

Sawer

Security Update for 2007 Microsoft Office System (KB2288621)

Security Update for 2007 Microsoft Office System (KB2288931)

Security Update for 2007 Microsoft Office System (KB2345043)

Security Update for 2007 Microsoft Office System (KB2553074)

Security Update for 2007 Microsoft Office System (KB2553089)

Security Update for 2007 Microsoft Office System (KB2553090)

Security Update for 2007 Microsoft Office System (KB2584063)

Security Update for 2007 Microsoft Office System (KB969559)

Security Update for 2007 Microsoft Office System (KB976321)

Security Update for Microsoft Office Excel 2007 (KB2553073)

Security Update for Microsoft Office InfoPath 2007 (KB979441)

Security Update for Microsoft Office PowerPoint 2007 (KB2535818)

Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)

Security Update for Microsoft Office system 2007 (972581)

Security Update for Microsoft Office system 2007 (KB974234)

Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Security Update for Microsoft Office Word 2007 (KB2344993)

Sid Meier's Civilization 4

SmartSound Quicktracks for Premiere Elements

Sony ACID Pro 6.0

Sony Media Manager 2.2

Spybot - Search & Destroy

System Requirements Lab

Toxic Biohazard

Update for 2007 Microsoft Office System (KB2284654)

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 System (KB2539530)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 (KB980729)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Verizon Download Manager

Verizon FiOS Activation

Visual C++ 8.0 Runtime Setup Package (x64)

vShare Plugin

Vz In Home Agent

WinRAR archiver

Xvid 1.2.1 final uninstall

Yahoo! BrowserPlus 2.9.8

Yahoo! Detect

Link to post
Share on other sites

Step 1

You have p2p software installed on your system, which is very dangerous and illegal. Please check our rules for piracy and uninstall BitTorrent and LimeWire 5.5.16:

http://forums.malwarebytes.org/index.php?showtopic=97700

Step 2

Open Notepad and copy and paste the text in the code box below into it:

Folder::
c:\program files (x86)\Common Files\Homepage Protection
c:\program files (x86)\D3891
c:\users\Phil\AppData\Roaming\DnFF4pmHsQJ7E8R
c:\users\Phil\AppData\Roaming\d9hhYXwjVelI
c:\users\Phil\AppData\Roaming\YPNyxA1uv2b3m5Q
c:\users\Phil\AppData\Roaming\GK88fRZ9hXwUeIr
c:\users\Phil\AppData\Roaming\D3891
c:\users\Phil\AppData\Roaming\D89D3
c:\users\Phil\AppData\Roaming\W222obbF4
c:\users\Phil\AppData\Roaming\VelllIBtzPNyc1v
c:\users\Phil\AppData\Roaming\kYCCeekIVrzOtx0
c:\users\Phil\AppData\Roaming\VOOONttxP0uS1iD
c:\users\Phil\AppData\Roaming\jFF33pnnG5aH6WK

DDS::
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cndt

Registry::
[-HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{ABD3B5E1-B268-407B-A150-2641DAB8D898}]

ClearJavaCache::

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

CFScriptB-4.gif

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply.

Note: These instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system.

In your next post here, please include ComboFix.txt and let me know how are things there.

Link to post
Share on other sites

  • 2 weeks later...

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.