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Found 8 results

  1. Dear Sirs, I am trying to clean up my father's computer, remotely, and have encountered trojan.0access. This computer does have premium mbam, though before today, it was the free version, so no scheduled scans. I read in a 0access cleanup thread on this site that there are specific steps to be taken and that the trojan can persist. I have run several mbam (and eset online and adwcleaner) scans in the last 24 hours, removing 6-50 bad guys per scan, before mbam found 0access. The last mbam scan found no threats, but the computer is still dreadfully slow, compared to normal for this machine, and
  2. Have exactly the same problem as this thread: https://forums.malwarebytes.org/index.php?showtopic=138412&hl=%2Bscorpion+%2Bsaver#entry765860 - My Malwarebytes is current and does find the scorpion saver, conduit, and worse - a zero access rootkit - but when I try to finish the process to do the removals - malwarebytes hangs when it gets to "Level Quality Watcher" (see attached screenshot). I have gone ahead and scanned using RogueKiller as directed in the referenced thread above, and the log is attached. Thanks in advance for your assistance. RKreport0_S_12202013_091726.txt
  3. Hello, I'm having the following problem. I can run most files in Safe Mode, but when I try to run files in Normal mode it throws an error "the specified service does not exist as an installed service". This happened after a ZeroAccess infection back in 2012. DDS logs are attached. Thank you, Pavel
  4. Hi, I've kinda been following other threads about how to handle these Trojans and what they can do. I also understand that each case is unique so I would appreciate your help. I already have downloaded the necessary virus programs but ran ONLY my Malwarebytes and Chameleon, My Mcafee, (which I don't understand what I'm paying for if it can't catch these things), Rogue Killer; and Farbar. The only anti-virus that I've downloaded to my desk top but have NOT run is Combo-fix. I have ALL log files on hand but PLEASE let me know if I'm ahead of myself or not following your instruction. I REALLY wa
  5. hi, my daughters laptop,heavily cluttered win 7 laptop....is having major issues with updates failing,bluescreen on start up,no action center flag icon or notifications,defender&firewall dont seem to exist anymore, she had microsoft security essentials(now uninstalled by her)running,detected 2 kinds of sirefef,unsure what end letters of it were though mse removed the sirefef...daughter has been trying to resolve issues for long enough for her to think its time for a new laptop LOL but has probabally caused further damage attempting to make it work properly...PLEASE SOMEONE be brave & p
  6. Hello, I seem to have a zero access root kit on my machine and i think it happened after i foolishly clicked on a fake flash updater. I have followed the instructions in a few other threads where the person ishaving the same trouble and will attach the files to this post. Any help is greatly appreciated. The only thing I didnt do from the steps in other threads was use the user specific code and run combo fix since last time i did that i lost internet and never figured out how to get it back without a reformat. Attach.txt DDS.txt FRST.txt RKreport1.txt Search.txt
  7. Thank you in advance. I have been reading your posts for 3 days and based on an older previous forum thread from maddoktor, (now Mr. Charlie) with the following post I thought I was being hacked and have changed all logins and passwords for all sensitive on-line accounts. I was ready tonight to reformat and re-install XP PRO and lose ALOT of important data. I thought that this was bad because it is blocking a root scan. So, is this normal? 7/18/2012 11:58:59 PM mbam-log-2012-07-18 (23-58-59).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/
  8. Somehow got zero access on work laptop, mcafee detected it and deleted 6 files, but then I could not get to internet through air card or wifi. I am contractor to govt agency, laptop has safeboot on mbr, and although I have admin rights, they do not extend to the boot. I had made an image with True Image, but could not restore disk because of safeboot, so had to fedex laptop to IT support in another state. I was able to copy all my data to ext USB HDD, and had used a USB mem flash drive as well. I copied some data from ext HDD to personal laptop, but when I clicked remove device, the interna
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