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Found 4 results

  1. Hi, I am unable to switch on exploit protection on my premium account? I downloaded the latest version today, is that causing an issue for some reason? Any help would be great. I tried switching on and off and running as administrator but neither helped. Thanks
  2. Hi I have installed mb3-setup-consumer-3.4.5.2467-1.0.342-1.0.4638.exe on win7 64bit but everytime i launch MB it pop-up "malwarebytes has stopped wroking" Problem details as below Problem signature: Problem Event Name: APPCRASH Application Name: mbam.exe Application Version: 3.0.0.1429 Application Timestamp: 5ab557c4 Fault Module Name: Qt5Core.dll Fault Module Version: 5.6.3.0 Fault Module Timestamp: 5a61293e Exception Code: c0000005 Exception Offset: 001aa816 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Anyone can help me to solve this
  3. Hello, As many others on this forum, my web protection is not starting. I attempt to turn it on and it goes back to off. Please note - I have downloaded your mb-clean and removed all components from previous install and rebooted. I have reinstalled it more than once afterward and has not solved the problem. I have no other anti-virus programs running. Please advise. Log is as follows: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 11/25/17 Scan Time: 5:59 PM Log File: 63c087fa-d24d-11e7-a59c-c45444909e91.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.236 Update Package Version: 1.0.3346 License: Trial -System Information- OS: Windows 10 (Build 14393.1884) CPU: x64 File System: NTFS User: DESKTOP-B4I4K84\Stuar -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 352019 Threats Detected: 10 Threats Quarantined: 0 (No malicious items detected) Time Elapsed: 4 min, 0 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 1 PUP.Optional.Spigot, HKU\S-1-5-21-2038427194-1495602597-3476069763-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|START PAGE, No Action By User, [647], [293199],1.0.3346 Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 9 PUP.Optional.Iminent, C:\USERS\STUAR\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [3115], [455248],1.0.3346 PUP.Optional.Astromenda, C:\USERS\STUAR\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [1940], [455058],1.0.3346 PUP.Optional.Iminent, C:\USERS\STUAR\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [3115], [455248],1.0.3346 PUP.Optional.Astromenda, C:\USERS\STUAR\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [1940], [455058],1.0.3346 PUP.Optional.Babylon, C:\USERS\STUAR\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [1773], [455059],1.0.3346 PUP.Optional.Iminent, C:\USERS\STUAR\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [3115], [455248],1.0.3346 PUP.Optional.Funmoods, C:\USERS\STUAR\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, No Action By User, [800], [455240],1.0.3346 PUP.Optional.ASK, C:\USERS\STUAR\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [526], [454827],1.0.3346 PUP.Optional.Astromenda, C:\USERS\STUAR\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [1940], [455058],1.0.3346 Physical Sector: 0 (No malicious items detected) (end)
  4. I received a malware alert about 2 files from my avast anti-virus, it recommended that I press OK to delete them, I did, and then it said something about a " boot scan " and I pressed OK, my system started to restart ( I realized what a boot scan was, haha ) then instead of the usual boot up things with the logo and stuff it started a scan, since I knew those 2 files were not malware I canceled the scan and Windows started, but the screen was darker, taskbar was back to classic style, sound was disabled, the wi-fi icon didn't even appear, and my usb mouse was not working but my phone was connected and charging, I couldn't do some things like adjust the brightness, etc. After I went to dr. Google in order to find a fix I found a forum thread and the recommended fix was to go to msconfig, services tab, and check enable all. Indeed my services were all stopped except for the Avast Anti-Virus ones, I enabled all, restarted, everything returned to normal except my mouse which is not working at all, no lights as well. (Had problems with this when mouse's under light and clicks were working but the cursor was not moving ) . My phone connects through USB normally. Everything seems to be working normally except for my mouse. Connected it to other PC's and the mouse works normally there.
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