Jump to content

Search the Community

Showing results for tags 'wont install'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes for Windows Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • Malwarebytes Privacy
    • Malwarebytes Browser Guard
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Nebula
    • Malwarebytes Nebula Modules
    • Malwarebytes Endpoint Security
    • Other Malwarebytes Business Products
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start





Website URL






Found 6 results

  1. MWB Adware Removal tool was detecting an infection but it kept re-appearing after restart. I tried installing malwarebytes but kept getting the error 'Unable to connect to service.' When I checked out services.msc, nothing was listed from malwarebytes. It appears that whatever is on my computer is preventing virus protection and I definitely need help. I have posted my FIRST.txt just as requested. Please let me know what I need to do to fix this so I can run the program. FRST.txt Addition.txt
  2. Hello... I'm a premium user here and need some help. First off, I have NO SIGNS of infection whatsoever (I guess we'll see ). My computer runs wonderfully.. My ONLY problem is that I am unable to upgrade (and now I cannot even install) MBAM 3.x. I had been running version 3 already and started having a problem only after I was prompted to install your most recent update. The setup launched and as soon as I clicked "OK" to the default of ENGLISH I get this error (attached). I was persistent to get your latest version installed so I started troubleshooting. I saw the other post about checking for "Malwarebytes" in the UNTRUSTED certificates for this same "Could not call proc" error but it was not found there. I manually downloaded your latest version (mb3-setup-consumer- and still same error. I ended up downloading your latest MBAM cleaner (mb-clean- to remove v3 because I noticed I got the SAME ERROR when I tried to UNINSTALL v3 I thought this was important to highlight for you. So... I went back to an older MBAM 2 and it installed just fine. I updated it, ran a full scan, nothing found. I'm stumped as to why v3 is no longer cooperating. The only thing I have recently changed was installing a new router. Thank you in advance! CheckResults.txt Addition.txt FRST.txt
  3. I purchased MBAM Premium and MBAE will not take the included license anymore.... What version will? Just Re-Imaged a clean install.
  4. So my MBAM wouldn't update so I decided to uninstall and reinstall it (using the MBAM cleaner tool of course). I go to reinstall it and it won't install. It gets to a point during extraction of the files for installation and just exits completely (as shown in video). I tried to run a HijackThis and almost immediately after starting a scan it crashes. On the top bar between the second it freezes and crashes it says "01 - Hosts file redirection". Thinking I have some Malware I run a Bitdefender 2016 (my main AV) full system scan, a Trend Micro House Call full system scan, a RougeKiller scan, a AdwCleaner scan, and a HitmanPro3 scan. They all come up with nothing. The errors keep persisting, so I have no idea what to do now. Thanks, -Finnster
  5. I have picked up a couple of viruses recently and was recommended to try using malwarebytes to remove it and when I go to install it I get a run time error can't proc? I'm running farbar scan now. The affected pc can't brows the Internet so I'm using my tablet for post and such.
  6. I had Malwarebytes installed on wifes HP laptop, Win 8 found it wasn't running so tried to run it it wouldn't run tried using chameleon to run but mbam-killer timed out, (all 13 steps) stopping at different locations in System32 uxtheme.dll, cfgmgr32.dll, propsys.dll and others uninstalled Mbam tried using Chameleon to reinstall Chameleon downloaded it but had errors installing: Expression Error 'Runtime Error (at 79.177 External exception E06D7368, E\E06D7363 and others attached are the Farbar filesAddition.txtFRST.txt in addtion....having similar problem with Panda on same computer Thanks, Doug
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.