Search the Community

I've been hit with the wmcagent virus after doing something that was extremely stupid. How do I get rid of it permanently? It sticks around after the initial scan and quarantine . Attached is the most recent Scan of my PC. Scan.txt

I downloaded a program from a third party website and now I have what I believe is a rootkit that I can't delete from my computer. I've uninstalled everything possible, scanned with Malwarebytes and Norton and they remove everything except a file called wmcagent.exe and some folders with weird names like snoteku. It is in my User/Appdata/Local folder. I cannot delete it or a few folders I believe are associated with it. It only says access is denied. I've used the Malwarebytes AdwCleaner and Anti-rootkit and the Norton variants and it can't remove it, or don't detect it. There are two programs running in task manager called "client" and I can't end them, or they just restart later. I even reinstalled Chrome and double checked all my browsers to make sure it's not an extension. I followed some of the steps from this because I believe this is the same problem. However I am not sure and would rather not go through some of the complicated steps toward the end if I don't have to. Towards the end of the guide, they use the FRST executable, and paste the text inside and click fix. His does not work and mine does, the rest of the guide is dedicated to finishing his problem; however it is not clear if they ever fixed the problem. Any advice? Attached is a few files from the guide that might be helpful to look at. FRST.txt Addition.txt Fixlog.txt

I managed to somehow infect myself with the "Print driver host/wmcagent" virus(es). As you can see in the pictures, these are running in my task manager. When attempting to close them, it says "Access Denied," the same applies if I try to open their location. I have found their folder locations, however I get the same error when attempting to delete them. I've used RogueKiller, Malwarebytes, Avast, McAfee, CCleaner, MBAR, AdwCleaner, and FRST. At this point, I'm desperate to do anything to get this thing off of my computer. This error shows for all of the folders shown in the screenshot above, and is the same error that occurs when attempting to end the process. I've tried changing permissions, however even that won't solve the issue. Any help, guys?

Please help someone as soon as possible i picked up something called wmcagent and I've researched it, saw that some others have talked about this on forums also. (its folder cannot be deleted, its processes cannot be stopped, access denied everytime) well i've seen the steps of removal and was very concerned....do i really need a separate computer to remove the virus? thanks...

Hello, my computer has been hit with a bunch of nasty viruses yesterday. I managed to get rid of most of them using Malwarebytes but the issue still persists. These folders in particular are trojans but I cannot access and get rid of them despite having administrator access I also stopped these from spamming my computer but I have no idea on how to get rid of these Dow, Inference, and this unknown generic "Program" applications. They don't show up in the uninstall programs menu Please help!

I recently installed a free VST (virtual instrument) from a third party website and also contracted a virus. At first I recognized something was wrong because a bunch of random desktop apps appeared and my browser (chrome) redirected to yahoo even though google is the default. I also began to see "windows process manager (32 bit)" and "wmcagent.exe" in task manager. I looked up both those names online and discovered they were in fact common viruses. I uninstalled any suspicious programs and deleted chrome and all browsing data and resorted to Microsoft Edge (which I don't save any important info on). At first i tried to delete the "wmcagent" folder in AppData/Local but it gave the message "access is denied." I tried to change the permissions of the folder, 'access is denied." I tried to force kill the "wmcagent.exe" process using Command Prompt but it again said "access is denied." There are multiple other folders that I cannot delete that look suspicious in AppData/Local. I then used Malwarebytes, which detected multiple threats but my computer always froze when I tried to restart it so I never fully deleted the malware. Upon turning my computer on again Malwarebytes wouldn't open. I tried using at least 10 different malware removers and rootkit removers but upon restarting my computer and looking in task manager the "windows process manager (32 bit)" and "wmcagent.exe" processes still appear. I reset the hosts file to the default, used registry fixing programs, all to no avail. I looked into using Farbar Recovery Scan Tool but whenever I went to the download page Edge would crash. I downloaded the correct version of FRST to a usb drive and tried to run it off that but it wouldn't open on the infected computer. Also, I tried downloading SpyHunter and Comodo but neither exe files would open so they couldn't be installed. Many malware programs off of Hiren's Boot CD wouldn't run either. This seems to be some sophisticated malware, and it pisses me off a little. Any help would be greatly appreciated!