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  1. What is WiperSoft?The Malwarebytes research team has determined that WiperSoft is a "system optimizer". These so-called "system optimizers" use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.More information can be found on our Malwarebytes Labs blog.How do I know if I am infected with WiperSoft?This is how the main screen of the system optimizer looks:You will find these icons in your taskbar, your startmenu, and on your desktop:and see these warnings during install:and these screens during "operations":You may see this entry in your list of installed programs:and this task in your list of Scheduled Tasks:How did WiperSoft get on my computer?These so-called system optimizers use different methods of getting installed. This particular one was downloaded from their website:How do I remove WiperSoft?Our program Malwarebytes can detect and remove this potentially unwanted application. Please download Malwarebytes to your desktop. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program. Then click Finish. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure. When the scan is complete, make sure that all Threats are selected, and click Remove Selected. Restart your computer when prompted to do so. Is there anything else I need to do to get rid of WiperSoft? No, Malwarebytes removes WiperSoft completely. This PUP creates a scheduled task. You can read here how to check for and, if necessary, remove Scheduled Tasks. How would the full version of Malwarebytes help protect me?We hope our application and this guide have helped you eradicate this system optimizer.As you can see below the full version of Malwarebytes would have protected you against the WiperSoft installer. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late. Technical details for expertsYou may see these entries in FRST logs: (WiperSoft) C:\Program Files\WiperSoft\WiperSoft.exe (Wiper Software) C:\Windows\system32\wiperrm.exe C:\Windows\System32\Tasks\WiperSoft Startup C:\Users\{username}\Desktop\WiperSoft.lnk C:\Users\{username}\AppData\Roaming\WiperSoft C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WiperSoft C:\Program Files\WiperSoft WiperSoft 1.1.1143.64 (HKLM\...\{AB1C8C91-4D8E-4C28-80E7-FD135FB90515}}_is1) (Version: 1.1.1143.64 - WiperSoft) Task: {5C2F4539-1A4E-4172-8BFB-B5620E4E75EC} - System32\Tasks\WiperSoft Startup => C:\Program Files\WiperSoft\WiperSoft.exe [2018-12-13] (WiperSoft) () C:\Program Files\WiperSoft\CrashRpt1403.dll Alterations made by the installer: File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Program Files\WiperSoft Adds the file crashrpt_lang.ini"="12/13/2018 8:52 AM, 8214 bytes, A Adds the file CrashRpt1403.dll"="12/13/2018 8:52 AM, 339568 bytes, A Adds the file CrashSender1403.exe"="12/13/2018 8:52 AM, 1732208 bytes, A Adds the file install.dat"="12/13/2018 8:52 AM, 12960 bytes, A Adds the file license_en.txt"="12/13/2018 8:52 AM, 33459 bytes, A Adds the file offreg.dll"="12/13/2018 8:52 AM, 69000 bytes, A Adds the file OpenSans-Bold.ttf"="12/13/2018 8:52 AM, 224592 bytes, A Adds the file OpenSans-Light.ttf"="12/13/2018 8:52 AM, 222412 bytes, A Adds the file OpenSans-Regular.ttf"="12/13/2018 8:52 AM, 217360 bytes, A Adds the file OpenSans-Semibold.ttf"="12/13/2018 8:52 AM, 221328 bytes, A Adds the file WiperSoft.exe"="12/13/2018 8:52 AM, 4940400 bytes, A Adds the file WiperSoft-inst.exe"="12/13/2018 8:52 AM, 2046576 bytes, A In the existing folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs Alters the file Google Chrome.lnk 12/5/2018 8:27 AM, 2224 bytes, A ==> 12/13/2018 8:54 AM, 2224 bytes, A Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WiperSoft Adds the file WiperSoft Uninstall.lnk"="12/13/2018 8:52 AM, 1519 bytes, A Adds the file WiperSoft.lnk"="12/13/2018 8:52 AM, 557 bytes, A Adds the folder C:\Users\{username}\AppData\Local\CrashRpt\UnsentCrashReports\WiperSoft.exe_1.1.1143.64\Logs Adds the folder C:\Users\{username}\AppData\Roaming\WiperSoft Adds the file signatures.dat"="12/13/2018 8:52 AM, 26286080 bytes, A Adds the file whitelist.dat"="12/13/2018 8:52 AM, 28672 bytes, A Adds the file wipersoft.dat"="12/13/2018 8:52 AM, 0 bytes, A Adds the file wipersoft.eni"="12/13/2018 8:52 AM, 524012 bytes, A Adds the file WiperSoft.Fix.log"="12/13/2018 8:52 AM, 0 bytes, A Adds the file WiperSoft.Scan.log"="12/13/2018 8:53 AM, 751775 bytes, A In the existing folder C:\Users\{username}\Desktop Adds the file WiperSoft.lnk"="12/13/2018 8:52 AM, 770 bytes, A In the existing folder C:\Windows\System32 Adds the file wiperrm.exe"="12/13/2018 8:52 AM, 27888 bytes, A In the existing folder C:\Windows\System32\Tasks Adds the file WiperSoft Startup"="12/13/2018 8:52 AM, 3312 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AB1C8C91-4D8E-4C28-80E7-FD135FB90515}}_is1] "DisplayIcon"="REG_SZ", "C:\Program Files\WiperSoft\wipersoft-inst.exe,-128" "DisplayName"="REG_SZ", "WiperSoft 1.1.1143.64" "DisplayVersion"="REG_SZ", "1.1.1143.64" "EstimatedSize"="REG_DWORD", 36063 "HelpLink"="REG_SZ", "http://www.wipersoft.com/" "InstallDate"="REG_SZ", "20181213" "InstallLocation"="REG_SZ", "C:\Program Files\WiperSoft" "Publisher"="REG_SZ", "WiperSoft" "QuietUninstallString"="REG_SZ", ""C:\Program Files\WiperSoft\WiperSoft-inst.exe" /lng=en /silent /remove=install.dat" "UninstallString"="REG_SZ", ""C:\Program Files\WiperSoft\WiperSoft-inst.exe" /lng=en /remove=install.dat" "URLInfoAbout"="REG_SZ", "http://www.wipersoft.com/" "URLUpdateInfo"="REG_SZ", "http://www.wipersoft.com/" "WiperSoft-GUID"="REG_SZ", "" [HKEY_CURRENT_USER\Software\WiperSoft\WiperSoft] "lng"="REG_SZ", "en" Malwarebytes log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 12/13/18 Scan Time: 9:01 AM Log File: 49311c1f-fead-11e8-bfa4-00ffdcc6fdfc.json -Software Information- Version: 3.6.1.2711 Components Version: 1.0.508 Update Package Version: 1.0.8291 License: Free -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 236938 Threats Detected: 34 Threats Quarantined: 34 Time Elapsed: 1 min, 4 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 1 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\WiperSoft.exe, Quarantined, [4406], [340915],1.0.8291 Module: 2 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\CrashRpt1403.dll, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\WiperSoft.exe, Quarantined, [4406], [340915],1.0.8291 Registry Key: 5 PUP.Optional.WiperSoft, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{AB1C8C91-4D8E-4C28-80E7-FD135FB90515}}_is1, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\WiperSoft Startup, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{5C2F4539-1A4E-4172-8BFB-B5620E4E75EC}, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{5C2F4539-1A4E-4172-8BFB-B5620E4E75EC}, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, HKCU\SOFTWARE\WiperSoft, Quarantined, [4406], [340919],1.0.8291 Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 2 PUP.Optional.WiperSoft, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\WIPERSOFT, Quarantined, [4406], [340917],1.0.8291 PUP.Optional.WiperSoft, C:\USERS\{username}\APPDATA\ROAMING\WIPERSOFT, Quarantined, [4406], [340918],1.0.8291 File: 24 PUP.Optional.WiperSoft, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\WIPERSOFT\WIPERSOFT.LNK, Quarantined, [4406], [340917],1.0.8291 PUP.Optional.WiperSoft, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WiperSoft\WiperSoft Uninstall.lnk, Quarantined, [4406], [340917],1.0.8291 PUP.Optional.WiperSoft, C:\PROGRAM FILES\WIPERSOFT\INSTALL.DAT, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\CrashRpt1403.dll, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\crashrpt_lang.ini, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\CrashSender1403.exe, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\license_en.txt, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\OpenSans-Bold.ttf, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\OpenSans-Light.ttf, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\OpenSans-Regular.ttf, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\OpenSans-Semibold.ttf, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\WiperSoft-inst.exe, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\Program Files\WiperSoft\WiperSoft.exe, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\WINDOWS\SYSTEM32\TASKS\WiperSoft Startup, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\USERS\{username}\DESKTOP\WiperSoft.lnk, Quarantined, [4406], [340915],1.0.8291 PUP.Optional.WiperSoft, C:\USERS\{username}\APPDATA\ROAMING\WIPERSOFT\SIGNATURES.DAT, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\Users\{username}\AppData\Roaming\WiperSoft\whitelist.dat, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\Users\{username}\AppData\Roaming\WiperSoft\wipersoft.dat, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\Users\{username}\AppData\Roaming\WiperSoft\wipersoft.eni, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\Users\{username}\AppData\Roaming\WiperSoft\WiperSoft.Fix.log, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\Users\{username}\AppData\Roaming\WiperSoft\WiperSoft.Scan.log, Quarantined, [4406], [340918],1.0.8291 PUP.Optional.WiperSoft, C:\USERS\{username}\DESKTOP\WIPERSOFT-INSTALLER.EXE, Quarantined, [4406], [340923],1.0.8291 PUP.Optional.WiperSoft, C:\DOWNLOADS\WIPERSOFT-INSTALLER.EXE, Quarantined, [4406], [340923],1.0.8291 PUP.Optional.WiperSoft, C:\WINDOWS\SYSTEM32\WIPERRM.EXE, Quarantined, [4406], [584847],1.0.8291 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat.We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
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