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Found 8 results

  1. I have an old Windows XP Home Edition (Service Pack 3) that is now unable to perform System Restore on ANY restore point. This computer uses a dial-up connection to connect to the internet and normally has a speed of 44.0 - 45.2 kbps, but now only connects at 24.6 kbps. Here's a list of events and the dates they occurred on. Sorry for the length of this post. February 21st: - Updated Avast Virus Definitions in the early afternoon. I turned off the computer after updating. - Turned on the computer in the evening, and the dial-up connection window appeared on start-up, prompting me to connect to the internet. This doesn't normally happen. February 23rd: - Ever since the 21st, every single time I turned on the computer, the connection window would pop-up on its own. - I checked the Avast Antivirus settings, but I already had it set to manual updates instead of automatic, so that couldn't be it. - I haven't installed anything new, so I don't know what was prompting the computer to connect on its own. February 24th: - I used System Restore to roll-back the settings to the February 15th restore point. - The problem was resolved! The computer stopped trying to connect to the internet on start-up. April 21st: - Completed a Full System Scan with Avast. - When connecting to the internet later in the day, I could only get a speed of 24.6 kbps. - I tried disconnecting and redialing for my usual speed of 45.2 kbps, but I keep getting 24.6 kbps. April 24th: - I'm still only getting 24.6 kbps. - Checked the phone line, it's working normally (no background noise), and everything is plugged in securely. - I assumed something in the settings must have changed, so I tried to use System Restore again. - When the computer restarted after using System Restore, I got this message "System Restore did not complete successfully. No changes were made to your computer." - I tried again using other Restore Points, but it fails no matter what date I choose. - I restarted the computer in Safe Mode, and still all Restore Points fail. - I try to sign-in to my Google Account to email someone for advice, and I get this message "The browser you're using doesn't support JavaScript, or has JavaScript turned off. To keep your Google Account secure, try signing in on a browser that has JavaScript" - JavaScript is already enabled. I tested it with another Google account and was able to sign-in without any problem. It is only this account that isn't working. So to sum it all up, these are the 3 problems: 1) Internet Connection speed is now consistently slower at 24.6 kbps instead of 45.2 kbps. 2) System Restore fails no matter which Restore Point I choose (even on Safe Mode). 3) Google doesn't detect JavaScript when I try signing-in with my account. Any help you can provide would be appreciated, - T-Ruth
  2. Hi I cannot get malwarebytes antimalware working on windows XP 64-bit since the last 3.6 update gave me a no proc error, I downgraded 3.5 as that was the reported last supported version for XP and this is the error I get.... Support tool doesn't work because of this error: And doesn't specify which update it needs to work, I have already tried install all three: 4.0.1, 4.0.2 and 4.0.3 and none seem to fix this error.... Please help, thanks!
  3. Sorry if this is the wrong forum to post this in. This is my first time posting on these forums. I was wondering if there's a way to confirm if a USB flash drive is free of viruses, malware, and/or ransomware? I used this USB flash drive back on Feb. 23rd with a computer (Windows XP) that was a part of a network. The server was infected with Ransomware and all the files on the shared network were encrypted on Feb. 25th. Supposedly nobody used any of the computers on the network on the 25th, so I suspect that the infection happened earlier and activated the Ransomware at a later date (I don't know if this is even possible). I always remove the flash drive from the computer when I'm not using it, however, since I don't know when exactly the infection occurred, I really don't know if it was infected or not. The tech that was hired was unable to decrypt the files and couldn't contact the hacker to pay the ransom, so we ended up replacing the computer with Windows 10 and restoring some of the files from an older backup. There are files I'd like to transfer from the flash drive to the new Windows 10 computer (Computer #1) and to an older spare computer running Windows XP (Computer #2), as the backup the tech used did not have copies of these files. After avoiding the flash drive for weeks, I decided to test it out on Computer #1 (Apr. 3rd), since I thought Windows 10 would be more secure. After plugging it in, there was a notification saying "There is a problem with this drive. Scan the drive now and fix it." I ran Windows Defender and the scan detected "no threats" on the USB flash drive. I also ran a full system scan and it was also clean. Since then, I have been saving documents to the flash drive and opening files on it (always while using Computer #1), but I've refrained from copying the flash drive's files to Computers #1 and #2 because of a lingering fear of infection. Every time I plug it in, I always get the same notification to scan & fix it, but every time I scan it with Windows Defender, no threats are ever found. It's been over two weeks now since I've tried inserting the flash drive and nothing bad has happened to Computer #1 (or the rest of the network for that matter). I've avoided using the flash drive on Computer #2, because I worry Windows XP will be more vulnerable or the infection will only effect XP but not 10. Questions: 1) MAIN QUESTION: Is the USB Flash Drive safe to use (free of Ransomware, Malware, Viruses, etc.)? 2) Does Ransomware usually wait a period of time before activating or take awhile to encrypt files? 3) Are Windows Defender and Avast Antivirus even capable of detecting Ransomware or am I wasting time running scans with them? 4) Have I made a big mistake by opening files on the flash drive with Computer #1, and spread malware on the network? 5) Does Ransomware even make copies of itself and spread like viruses do? EDIT: Another thing I noticed is that the Flash Drive is supposed to have a size of 16 GB, but according to Windows Explorer, its total size is only 14.9 GB. Is this just false advertisement of the product, or is something wrong with the flash drive? Notes: USB Flash Drive: SanDisk Cruzer Glide 16GB Computer #1: Windows 10 Computer #2: Windows XP (Service Pack 3) Windows Defender: Updates automatically (up to date) - for Computer #1 Avast Antivirus: Updates automatically (up to date) - for Computer #2 * The USB Flash Drive is usually plugged into a computer for 2 hours or less. I very rarely leave it in for a long duration. Thanks for your help, T-Ruth
  4. What is the best CURRENT options to protect our company from Meltdown and Spectre? We have both Windows 2003 Server and Windows XP with Malwarebytes protection. Our company is in the process of migrating software and it is NECESSARY to keep these computers running with these specific operating systems for the next months to operate this until the migration is complete. Our current software will only operate on Windows 2003 server and Windows XP. Upgrading the operating system is not a viable option. Any timely help and guidance would be greatly appreciated. Thank you in advance.
  5. I am running a PC with Win Xp SP3 (32Bit) with Avast Free 17.8 as primary real-time AV, complemented by MBAE v45 and MBAM free 3.3.1 as an on-demand malware scanner. Since yesterday my system has started behaving weirdly. It started when Secunia PSI asked to check my internet connection, was not able to connect to the update server and was unable to scan files. After a couple of reboots, it came online again and now it's working fine. Thinking it was an issue linked to the firewall permission, I tried to open the internet option tab in control panel and - here is the problem. Internet Options would not open, not even using the inetcpl.cpl command. A quick browse pointed to a malware infection. I ran MBAM which found hijack.host, which I quarantined. A second scan showed zero infections. I also ran Avast which found VBS: Malware generic, that I also quarantined. A second scan showed no issues. Reading through various forums, both viruses may be false positives. I also tried a system restore, but after a first attempt at restoring to 2 days ago, it will not restore further ("restore incomplete"). Systems restore shows that this morning my PC installed Windows XP wdf01009. Another search pointed again to malware. I tried to follow the MS-suggested protocol for malware infections, starting with MS Malicious Software Removal Tool, AdwCleaner and Rogue Killer. However, when trying to launch the programs I get the message that the "..........exe file is not a valid Win32 application". Again, a quick search with this query points to malware. The situation has not improved. Current status as follows: - MBAM shows no issues - Avast shows no issues - Emsisoft Emergency Kit shows no issues - FRST shows no issues - Junkware Removal Tools shows no issues Apart from the snags mentioned above, the system is not slower than usual or using more resources than usual. Any recommendations how to move forward? Thanks
  6. Hello. I tried to udpate my father's old computer with Malware Bytes 3 (mb3-setup-consumer-3.3.1.2183.exe). When trying to install, after selecting the language, it fails with a "Runtime error (at 352:120): Invalid floating point operation." The PC had a much older version which I removed using "mb-clean-3.1.0.1031.exe". Ran it as administrator per some instructions on another post. This prompted a reboot and installation of the new MB 3. When it failed with above error, I think another message popped up with instructions to grab the file created on my desktop: mb-clean-results.txt. File attached. I read that MBAM 3 still supports PCs on Windows XP. Here is the XP info from the PC: Windows XP Home Edition, Version 2002, Service Pack 3 The PC is an eMachines T3092 with AMD Athalon XP 3000+ 2.17 GHz processor and 2 GB RAM Any advice on how to load MB 3 would be very appreciated. Thank you. Rick mb-clean-results.txt
  7. After the last upgrade of Malwarebytes (3.3.1.2183), I am no longer able to use a browser on my Windows XP sp3 PC. Sometimes one will load but have no access, other times they won't load at all. I have chrome, firefox and opera(my default). I have ran the clean routine, reloaded malwarebytes (it did not automatically ask), and turned off self protection. Is there a way to downgrade the a previous version of Malwarebytes? Running with no problems when Malwarebytes is turned off.
  8. Hello, I run Malwarebytes 3.2.2 Premium on a few XP computers. 3.1 worked fine, but there have been a few glitches with 3.2 (the first, which caused browsers to immediately crash, has apparently been corrected.) The current bug is intermittent, but seems to affect programs in the Protected Applications list. If the glitch occurs, those programs won't open (but they will appear in Task Manager, using ~3,000 KB of memory). Exiting Malwarebytes, manually killing MBAMService.exe and then restarting Malwarebytes corrects the problem, at least until it randomly reappears. This glitch has effected two separate Windows XP (service pack 3) computers. One more thing... I tried to go into the Protected Applications list on one of the systems and turn the slider to "Off." Malwarebytes locked up entirely at that point and I had to exit the program. Thanks for any insight!
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