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Found 3 results

  1. I have the same problem with my lifetime licence. Hope someone can help. (removed screenshot as it exposed license info...forwarded directly to Devin)
  2. I just updated to the Creator's Update a couple nights ago and besides that one issue where MBAM disables Windows Defender, haven't had any trouble... or so I thought. Today when using Word (part of Office 356, latest version), it would hang/crash when I would try to save a document. I force closed it and tried again, same issue. This also occurred in Excel. I restarted, tried again, same problem. I uninstalled it then installed it again. No change. I even uninstalled the latest KB update I got late last night thinking that was the cause. I did a quick Google search about this issue and it seemed to be a common issue of which, MS released a patch for a while back, etc. I uninstalled it again, restarted, used CCleaner to clean the temps and reg and installed Office again. Same issue.... Word continued to freeze when going to "Save As." Just out of curiosity, I quit MBAM from running in the background via the typical icon in the system tray. I opened Word again and tried to save a document.... NO CRASH! I closed Word then opened MBAM again and waited until it enabled all of its' protection then opened Word again......... tried to save a document but as soon as I clicked on a folder to save it in... it got stuck. Sometimes, an error pops up after MS fails to find a solution.. in a small dialog box (attached.) Has anyone come across this issue yet? Thanks, Justin
  3. Hi, I had been experiencing the protection layer issues after the Windows 10 Creators Update. Following your instructions, I uninstalled my activated version of MB 3.0.6 and then re-installed. However, now the 'Activate License' button remains disabled even after I enter a valid key and ID (screen capture attached). Help please.
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