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Found 4 results

  1. Virgin Mobile Samsung Galaxy A8 (2018) [SM-A530W] Android version 9 Phone is not rooted. No other security software running. I am unable to add any apps to the whitelist. I can view the whitelist, but that is it. I cannot figure out how to edit it in any way. As it is now, it is just blank. Nothing is in the whitelist. Long pressing apps in the, "App Manager" section does nothing other than go to that app's info within MBAM. From there I can go into Android's app info section where I can either uninstall or force stop. On the scanner page all I can do is remove things from the list by swiping left or right. Long pressing does nothing, just pressing does nothing. There is no option to modify the whitelist through settings. I have premium and the app is up-to-date. So, why can I not do anything with the whitelist other than look at it?
  2. The website in question is currently being reported of having malware. We checked and after a thorough security scan for all vulnerabilities, there are none found. We have taken upon ourselves just in case to add additional security to the website/blog to ensure nothing malicious will happen. http://cedutica.com/ https://www.virustotal.com/#/url/ebda765d36ed486af4aef0a4606f19c3b27ac6bbff132288fe0c63d7bcf881d2/detection Please can someone from support add this to a global white list. Thank you
  3. Hello, I distribute a freeware application called AlbumEasy I have recently released V3.8 for Windows and am now receiving complaints that Malwarebytes is not allowing users to run this version of the application. Best I can tell this has not been an issue for prior versions, how do I get my application whitelisted? The latest release of the installation program AlbumEasySetupV3.8.0.exe can be downloaded here https://sourceforge.net/projects/albumeasy/files/ The information I have been given is that the installation program AlbumEasySetupV3.8.0.exe is not flagged but after installation when trying to run the actual application this is the message they get: Malware: machinelearning/Anomalous.100% Location: C:\Program Files (x86)\AlbumEasy\AlbumEasy.exe Any help would be appreciated, Thanks, Clive
  4. Malwarebytes is blocking websites that I trust. This week Malwarebytes started blocking all safe sites that were allowed last week. Links in my email to other sites such as Meetup.com, Google Photos, Facebook, Flickr, USPS, and other safe sites are not accessible. I received https://block.malwarebytes.com/I should not need to manually whitelist the entire internet in Exclusions Settings section of Malwarebytes. Currently, the only option is to remove Malwarebytes. Please fix immediately. Malwarebytesblocked a suspected bad URL or an unwanted program.Learn More
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