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Found 5 results

  1. Hi support team! Hope you are doing well. I was hoping that you could remove the block on www.Baltimore.EcoMap.tech and www.EcoMap.tech. A possible client recently reported that they could not access our site due to the block (see screenshot) While I understand .tech is not a common top-level domain, we are definitely not using it for malicious purposes and it is preventing clients from accessing our site. Likewise, we create subdomains (like Baltimore.EcoMap.Tech) for all of our client sites. Will I have to submit a new False-Positive report for each subdomain, or will removing the block on the root domain do the trick? Please let me know if there are any supporting materials that I need to submit in order to have the block removed. Thank you!
  2. Hi Admin I am the ower of www.berlinlasers.com. The website was hacked about 2 months ago (about malwares), and then cleaned on time. However, we are checking that website is still in your blacklist. Can you please check and remove from your blacklist? thanks for your help. Best regards Berlin Summer
  3. Hi, my laptop ran into a problem earlier today where it turned off by itself and was not turning back on for a couple of minutes. When I finally turned it back on I clicked the start menu and pressed the power button and it displayed that "there are no power options available". I also noticed that I could not access task manager and a error would pop up saying "task manager has been disabled by your administrator". I watched some youtube videos and fixed the power options problem but I had to download malwarebytes to fix the task manager problem. I ran a scan and it quarantined PUM.Optional.DisableTaskMgr. Now my problem is that when I visit most sites I keep getting a notification that a website was blocked due to trojan. The event is RTP Detection, event details is Trojan, action is blocked website, and location is 5.2.79.140 (See attached images). This occurred over 15 times in the past hour and I do not know how to solve it. I wrote the first paragraph because I am not sure if it had any relation or impact to the problem I am having now.
  4. Hi! I recently removed an adware called Adware.Simpliclean using adwcleaner, and shortly after that I started getting Inbound Connection attempts from 213.152.162.104 (which is an address from Holland, apparently known to try to spread malware, do brute force attacks, etc). I'm currently using Malwarebytes Premium Trial, which has successfully been able to block all attempts to connect. I've scanned my system a couple of times, and I have not gotten any more malware, but these inbound connections keep being blocked. Do I still have anything on my system that is prompting these attempts? If it's worth mentioning, I keep getting these warnings even when I don't have any browsers running. I have attached malwarebytes threatscan log, as well as Farbar Recovery Scan Tool logs. Malwarebytes Threat Scan.txt FRST.txt Addition.txt
  5. For some reason amazon.com and amazon.co.uk will not load on my computer (chrome, edge, firefox). I get a "this website cannot be reached. Took to long to respond" message. My hotmail account on the Windows 10 mail app will also not receive or send e-mails. However, I am able to access my hotmail account via web browser and my gmail account on the same mail app can send and receive e-mails. Both of these problems appear to have occurred around the same time. I am assuming that they are related and that it is malware related. Things I've tried: - disabling windows defender - Running MalwareBytes - Anti-Virus scan - quitting Malwarebytes - Checking hosts file - Clearing browser cash + dns Any help would be appreciated, thanks.
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