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Hi, I have been a Malwarebytes user for about 3 years now I have not been disappointed until now. I decided to do one of my occasional PC scans and for some reason, Google chrome got flagged up immediately. according to Malwarebytes, the file is called "Web Data". something else that's odd is that Malwarebytes refuses to touch it. I had deleted the file manually and malware bytes had not detected anything else but google chrome had signed me out of my account. signing back in and re-scanning had bought the false positive back. this issue also occurs in my college notebook as seen in the images. Is there a solution to this that does not involve having to be kept signed out of google chrome. I don't want frequent popups saying I have malware when it's quite clearly a false positive. 1. Main PC 2. College Notebook
The reason that these pups are not going away is because they are syncing across Chrome on all devices including Mac Linux Android and PC. It is the same file being sent by Chrome across all platforms. It is only detected by Malwarebytes on the PC, it is not detected by malwarebytes for Android or for Mac. I tried the following experiment: I disable all of my devices except for say, one mac and one PC and I clean the PC and then I let the PC in the Mac sync the infection comes back to the PC even though the Mac tested clean (I eat with the Mac version of Malwarebytes). The same is true for Android and Linux. Android tests clean, I cannot tell you about Linux other than it does not show up in bitdefender. I performed an additional experiment to test the hypothesis that the infection is syncing with the Google cloud as well, in addition to syncing with other machines- however I do not think that's the case because when I disable all devices except one PC, and then clean the one PC with Malwarebytes, the one PC does not get infected until I fire up Chrome on another device. Perhaps Malwarebytes could list these PUPs along with the platform-specific virus definitions for mac and Android, however that will not fix the problem for Linux, and something else has to be done there. If you have a beta version of malwarebytes for Linux this would be a good time to release a limited functionality version of it to just do this one thing. - B
So i'm sure i'm in the same boat as a lot of other people, after seeing high activity on the forums about this, but i've followed some 'solutions' and yet i'm still getting the same the same 4 files appear on the scans i'm running, i don't know whether i should be worried about this as so many other people are having the same issue i just wanted to post here so someone could help me once a solution has been found as multiple attempts of deleting these web data files just isn't working nor is resetting my sync could someone explain to me what is going on and a way to solve this so it stops happening, it'll be highly appreciated thanks in advance PUP.txt