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Found 3 results

  1. Hi. I went to start my laptop and it immediately went into the Repair mode and failed to start. I tried a System Restore from the Repair tool. After each attempt at restore, it says it failed to replace Program Files\google\chrome\application\widevinecdm\ etc. Nothing has worked. I need to acquire the information on the HDD. I removed the HDD and inserted it into my Docking Station and scanned it with another laptop using Kaspersky and Malwarebytes. 7 items (PUP) were found and quarantined. After the scans were complete I discovered the User "Wangzhisong" listed. I can see much of the information but I am still unable to access the information on the HDD. The latest saves to my external HDD are missing some very important data/information. Any help is greatly appreciated.
  2. I found wangzhisong in my Windows' users' folder. I got this computer December 9, 2013. It says that the last date modified was December 10, 2013. So apparently it's been on there since the day after I got it? My computer has been running fine. I had AVG Internet Security 2014 free trial for 30 days and it never detected anything. Now I have Norton 360 free 30 day trial and it has never detected anything. What should I do?
  3. Looks like you folks have been really helpful with sorting out the wang issue. I'm sure glad you're here. I followed the guidelines on the info page - "I'm infected - What do I do now?" Also ran SecurityCheck.exe since it was the first action requested by the expert in a recent and identical case. Deep Scan - Nothing found using Malwarebyte's Pro version of Anti-Malware. So, the contents of these log files are pasted inline below: DDS.txt Attach.txt Checkup.txt 1. DDS.txt DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.9600.16518 BrowserJavaVersion: 10.45.2 Run by billmotley at 23:40:01 on 2014-02-16 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4026.2139 [GMT -8:00] . AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202} FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files (x86)\Drobo\Drobo Dashboard\DDService.exe C:\Program Files\eMachines\eMachines Power Management\ePowerSvc.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Gizmo\gservice.exe C:\Program Files (x86)\Glary Utilities 4\x64\Win64ShellLink.exe C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe C:\Program Files (x86)\Hotspot Shield\bin\cmw_srv.exe C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe C:\Program Files (x86)\MediaMall\MediaMallServer.exe C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\N360.exe C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exe C:\Users\billmotley\AppData\Local\Torch\Update\TorchCrashHandler.exe C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Program Files\eMachines\eMachines Power Management\ePowerTray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Windows\system32\igfxsrvc.exe C:\Windows\System32\WUDFHost.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Users\billmotley\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe C:\Program Files (x86)\FreeAlarmClockPortable\FreeAlarmClock.exe C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files (x86)\Drobo\Drobo Dashboard\DDAssist.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\acrotray.exe C:\Program Files (x86)\Social Privacy DNS\dnswatch.exe C:\Program Files (x86)\Launchy\Launchy.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\iPod\bin\iPodService.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe C:\Program Files\eMachines\eMachines Power Management\ePowerEvent.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\N360.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_44.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_44.exe C:\Windows\system32\wbem\wmiprvse.exe c:\program files\windows defender\MpCmdRun.exe C:\Windows\system32\vssvc.exe C:\Windows\System32\svchost.exe -k swprv C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files (x86)\Acronis\DriveMonitor\adm.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . mWinlogon: Userinit = userinit.exe, BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\coieplg.dll BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\IPS\ipsbho.dll BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\coieplg.dll TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll EB: Adobe PDF: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll uRun: [F977337C0B3124048FA2504A4E0325F9840830CA._service_run] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=service uRun: [spotify Web Helper] "C:\Users\billmotley\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" uRun: [FreeAC] C:\Program Files (x86)\FreeAlarmClockPortable\FreeAlarmClock.exe -autorun uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" uRun: [DuckCapture] "C:\Program Files (x86)\DuckLink\DuckCapture\DuckCapture.exe" /autorun uRun: [DDAssist] C:\Program Files (x86)\Drobo\Drobo Dashboard\DDAssist.exe uRun: [iLivid] "C:\Users\billmotley\AppData\Local\iLivid\iLivid.exe" -autorun uRun: [Plex Media Server] "C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe" uRun: [sSNNotify] "C:\Program Files\SSNNotify\bin\ssnnotify.exe" --nosplash --ssnnotifyautostart uRun: [GizmoDriveDelegate] "C:\Program Files (x86)\Gizmo\gizmo.exe" /RemountStartupImages mRun: [brMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN mRun: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" mRun: [systemExplorerAutoStart] "C:\Program Files (x86)\System Explorer\SystemExplorer.exe" /TRAY mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [dnsshield] C:\Program Files (x86)\Social Privacy DNS\dnswatch.exe mRun: [browserSafeguard] "C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe" mRun: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe mRun: [browserPlugInHelper] C:\Program Files (x86)\Wondershare\AllMyTube\BrowserPlugInHelper.exe mRun: [adm_tray.exe] C:\Program Files (x86)\Acronis\DriveMonitor\adm_tray.exe dRunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 StartupFolder: C:\Users\BILLMO~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\billmotley\AppData\Roaming\Dropbox\bin\Dropbox.exe StartupFolder: C:\Users\BILLMO~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Launchy.lnk - C:\Program Files (x86)\Launchy\Launchy.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEA~1.LNK - C:\Windows\Installer\{AC76BA86-1033-0000-7760-000000000003}\_SC_Acrobat.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEA~2.LNK - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\Gizmo.lnk - C:\Program Files (x86)\Gizmo\gizmo.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INSTAL~1.LNK - C:\Program Files (x86)\Common Files\lpuninstall.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE uPolicies-Explorer: NoDriveTypeAutoRun = dword:145 mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:0 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableLUA = dword:0 mPolicies-System: EnableUIADesktopToggle = dword:0 mPolicies-System: PromptOnSecureDesktop = dword:0 IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200 IE: Append to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert link target to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert link target to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert selected links to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert selected links to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Convert selection to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert selection to existing PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert to Adobe PDF - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office10\EXCEL.EXE/3000 TCP: NameServer = 75.126.206.18,184.173.169.186 TCP: NameServer = 75.75.75.75 75.75.76.76 192.168.1.1 TCP: Interfaces\{0ABC30B1-5DFC-49B4-B076-5D1025F5FCBE} : NameServer = 75.126.206.18,184.173.169.186 TCP: Interfaces\{0ABC30B1-5DFC-49B4-B076-5D1025F5FCBE} : DHCPNameServer = 8.8.8.8 TCP: Interfaces\{7413411D-771C-42B4-9224-5EB63CA30EA6} : NameServer = 75.126.206.18,184.173.169.186 TCP: Interfaces\{7413411D-771C-42B4-9224-5EB63CA30EA6} : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.1.1 TCP: Interfaces\{846ee342-7039-11de-9d20-806e6f6e6963} : NameServer = 75.126.206.18,184.173.169.186 TCP: Interfaces\{8CC8E7EB-5CA7-4485-9E51-6EE487A821E7} : NameServer = 75.126.206.18,184.173.169.186 TCP: Interfaces\{DD5D3D63-591C-47D3-8673-1AEDDEB14120} : NameServer = 75.126.206.18,184.173.169.186 TCP: Interfaces\{DD5D3D63-591C-47D3-8673-1AEDDEB14120} : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.1.1 Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\BelarcAdvisor\System\BAVoilaX.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll AppInit_DLLs= C:\Windows\Jaksta\AC\x86\jaudcap.dll SSODL: WebCheck - <orphaned> SSODL: EldosMountNotificator - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\SysWOW64\SSCbFsMntNtf3.dll STS: Virtual Storage Mount Notification - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\SysWOW64\SSCbFsMntNtf3.dll STS: Virtual Storage Mount Notification - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\SysWOW64\CbFsMntNtf3.dll mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.1.0.18\CoIEPlg.dll x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll x64-BHO: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.1.0.18\CoIEPlg.dll x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll x64-Run: [iAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe x64-Run: [Acer ePower Management] C:\Program Files\eMachines\eMachines Power Management\ePowerTray.exe x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [bitcasa] C:\Program Files\Bitcasa\Bitcasa.exe /startup x64-Run: [Greenshot] C:\Program Files\Greenshot\Greenshot.exe x64-Run: [Acronis Scheduler2 Service] "C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe" x64-Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - <orphaned> x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> x64-SSODL: EldosMountNotificator - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\System32\SSCbFsMntNtf3.dll x64-STS: Virtual Storage Mount Notification - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\System32\SSCbFsMntNtf3.dll x64-STS: Virtual Storage Mount Notification - {5FF49FE8-B332-4CB9-B102-FB6951629E55} - C:\Windows\System32\CbFsMntNtf3.dll . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\billmotley\AppData\Roaming\Mozilla\Firefox\Profiles\cidj92cz.marionrusk\ FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll FF - plugin: C:\Program Files (x86)\MediaMall\toolbar\npVT.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll FF - plugin: C:\Users\billmotley\AppData\Local\HuluDesktop\instances\0.9.14.1\nphdplg.dll FF - plugin: C:\Users\billmotley\AppData\Roaming\Mozilla\Firefox\Profiles\cidj92cz.marionrusk\extensions\{2d3fbcf7-be69-4433-8858-c621a8d0e58d}\plugins\npwidevinemediaoptimizer.dll FF - plugin: C:\Users\billmotley\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll FF - plugin: C:\Users\billmotley\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll FF - plugin: C:\Users\billmotley\AppData\Roaming\Mozilla\plugins\npo1d.dll FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1207148.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_44.dll FF - ExtSQL: 2013-12-21 03:48; gvoice@elijahclark.com; C:\Users\billmotley\AppData\Roaming\Mozilla\Firefox\Profiles\cidj92cz.marionrusk\extensions\gvoice@elijahclark.com.xpi . ---- FIREFOX POLICIES ---- . FF - user.js: extensions.enabledAddons - sp2@sp.com:1.0 FF - user.js: extensions.shownSelectionUI - true FF - user.js: extensions.enabledScopes - 15 user_pref(extensions.newAddons,false); . . . . . ============= SERVICES / DRIVERS =============== . R0 BootDefragDriver;BootDefragDriver;C:\Windows\System32\drivers\BootDefragDriver.sys [2014-1-11 17088] R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1501000.012\SymDS64.sys [2013-11-23 493656] R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1501000.012\SymEFA64.sys [2013-11-23 1147480] R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20140121.001\BHDrvx64.sys [2014-1-22 1526488] R1 cbfs3;cbfs3;C:\Windows\System32\drivers\cbfs3.sys [2013-11-25 352448] R1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1501000.012\ccSetx64.sys [2013-11-23 162392] R1 GizmoDrv;Gizmo Device Driver;C:\Windows\System32\drivers\gizmodrv.sys [2013-11-26 34704] R1 HssDRV6;Hotspot Shield Routing Driver 6;C:\Windows\System32\drivers\hssdrv6.sys [2014-1-18 44744] R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20140214.001\IDSviA64.sys [2014-2-14 521944] R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1501000.012\Ironx64.sys [2013-11-23 264280] R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1501000.012\symnets.sys [2013-11-23 590936] R2 DDService;Drobo Dashboard Service;C:\Program Files (x86)\Drobo\Drobo Dashboard\DDService.exe [2011-7-14 1225088] R2 ePowerSvc;Acer ePower Service;C:\Program Files\eMachines\eMachines Power Management\ePowerSvc.exe [2009-11-5 844320] R2 Gizmo Central;Gizmo Central;C:\Program Files (x86)\Gizmo\gservice.exe [2013-11-26 34728] R2 Greg_Service;GRegService;C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe [2009-8-28 1150496] R2 hshld;Hotspot Shield Service;C:\Program Files (x86)\Hotspot Shield\bin\cmw_srv.exe [2013-12-18 920872] R2 HssWd;Hotspot Shield Monitoring Service;C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe [2013-12-18 555304] R2 inpoutx64;inpoutx64;C:\Windows\System32\drivers\inpoutx64.sys [2013-11-30 15008] R2 MediaMall Server;MediaMall Server;C:\Program Files (x86)\MediaMall\MediaMallServer.exe [2013-12-1 5903152] R2 MotoHelper;MotoHelper Service;C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [2012-2-6 214896] R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\N360.exe [2013-11-23 264360] R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2009-6-17 144640] R2 TeamViewer9;TeamViewer 9;C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exe [2013-12-23 4915040] R2 TorchCrashHandler;Torch Crash Handler;C:\Users\billmotley\AppData\Local\Torch\Update\TorchCrashHandler.exe [2014-1-3 1205760] R2 Updater Service;Updater Service;C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe [2009-11-5 240160] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-12-13 137648] R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);C:\Windows\System32\drivers\L1C62x64.sys [2009-11-5 58880] R3 SSCBFS3;SugarSync CallBack File System driver v3;C:\Windows\System32\drivers\sscbfs3.sys [2013-11-23 347904] R3 taphss6;Anchorfree HSS VPN Adapter;C:\Windows\System32\drivers\taphss6.sys [2013-11-13 42184] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-11-23 418376] S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-11-23 701512] S3 BTCFilterService;USB Networking Driver Filter Service;C:\Windows\System32\drivers\motfilt.sys [2009-1-29 6144] S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-2-15 111616] S3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-11-23 25928] S3 motccgp;Motorola USB Composite Device Driver;C:\Windows\System32\drivers\motccgp.sys [2012-6-11 22016] S3 motccgpfl;MotCcgpFlService;C:\Windows\System32\drivers\motccgpfl.sys [2012-1-25 9728] S3 Motousbnet;Motorola USB Networking Driver Service;C:\Windows\System32\drivers\Motousbnet.sys [2012-6-8 27136] S3 motusbdevice;Motorola USB Dev Driver;C:\Windows\System32\drivers\motusbdevice.sys [2011-11-8 11776] S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2009-6-17 50432] S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-11-24 19456] S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-11-5 225280] S3 SystemExplorerHelpService;System Explorer Service;C:\Program Files (x86)\System Explorer\service\SystemExplorerService64.exe [2013-11-27 821720] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-11-24 57856] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-11-24 1255736] . =============== File Associations =============== . ShellExec: colorcpl.exe: Install Profile="colorcpl.exe" "%1" . =============== Created Last 30 ================ . 2014-02-17 07:39:20 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{CBD9B282-FC67-4FC2-BD4B-7A8CACBE1DD5}\offreg.dll 2014-02-15 12:51:06 548864 ----a-w- C:\Windows\System32\vbscript.dll 2014-02-15 12:51:06 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll 2014-02-15 11:46:47 10315576 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{CBD9B282-FC67-4FC2-BD4B-7A8CACBE1DD5}\mpengine.dll 2014-02-15 06:44:54 -------- d-----w- C:\Users\billmotley\AppData\Roaming\.ssnnotify 2014-02-15 06:44:07 -------- d-----w- C:\Program Files\SSNNotify 2014-02-15 06:43:46 -------- d-----w- C:\Users\billmotley\.ssnnotify-installer 2014-02-13 07:43:09 3928064 ----a-w- C:\Windows\System32\d2d1.dll 2014-02-13 07:43:09 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll 2014-02-13 07:43:09 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll 2014-02-13 07:43:09 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll 2014-02-13 07:41:38 1882112 ----a-w- C:\Windows\System32\msxml3.dll 2014-02-13 07:41:37 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll 2014-02-13 07:41:37 2048 ----a-w- C:\Windows\System32\msxml3r.dll 2014-02-13 07:41:37 1237504 ----a-w- C:\Windows\SysWow64\msxml3.dll 2014-02-10 15:08:25 -------- d-----w- C:\Users\billmotley\AppData\Roaming\Dogecoin 2014-02-10 15:08:17 -------- d-----w- C:\Program Files (x86)\Dogecoin 2014-02-08 05:38:07 -------- d-----w- C:\Program Files\RAMMon 2014-02-08 05:31:39 -------- d-----w- C:\Program Files (x86)\Belarc 2014-02-05 06:24:06 -------- d-----w- C:\Program Files (x86)\GreenTree Applications 2014-02-04 13:37:10 -------- d-----w- C:\Users\billmotley\AppData\Roaming\xVideoServiceThief 2014-02-04 13:26:09 -------- d-----w- C:\Program Files\WinPcap 2014-02-04 13:25:41 -------- d-----w- C:\ProgramData\Freemake 2014-02-04 13:25:37 -------- d-----w- C:\Program Files (x86)\Freemake 2014-02-04 13:14:26 -------- d-----w- C:\Users\billmotley\dwhelper 2014-02-04 12:44:39 -------- d-----w- C:\Users\billmotley\AppData\Roaming\Replay Media Catcher 5 2014-02-04 12:44:38 -------- d-----w- C:\Users\billmotley\AppData\Local\Replay Media Catcher 5 2014-02-04 12:44:38 -------- d-----w- C:\Users\billmotley\AppData\Local\Jaksta_Technologies_Pty_L 2014-02-04 12:44:00 -------- d-----w- C:\Windows\Jaksta 2014-02-04 12:43:59 -------- d-----w- C:\Program Files (x86)\Applian Technologies 2014-02-03 20:22:30 -------- d-----w- C:\Program Files\CamStudio 2.7 2014-02-03 06:11:13 -------- d-----w- C:\Users\billmotley\AppData\Roaming\WildTangent 2014-02-03 00:39:21 -------- d-----w- C:\Program Files (x86)\cbsidlm-cbsi176-Computer_Specifications-ORG-75221749 2014-02-01 08:18:22 -------- d-----w- C:\Program Files (x86)\DVD Identifier 2014-01-29 09:18:22 -------- d-----w- C:\Users\billmotley\AppData\Local\Microsoft Games 2014-01-20 00:46:14 -------- d-----w- C:\Program Files (x86)\FlvPlayer 2014-01-19 09:16:18 -------- d-----w- C:\Users\billmotley\AppData\Roaming\DropboxMaster 2014-01-19 09:00:32 -------- d-----w- C:\Windows\SysWow64\Hotspot Shield 2014-01-19 02:03:57 44744 ----a-w- C:\Windows\System32\drivers\hssdrv6.sys . ==================== Find3M ==================== . 2014-02-06 11:30:46 2724864 ----a-w- C:\Windows\System32\mshtml.tlb 2014-02-06 11:30:12 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll 2014-02-06 11:07:39 66048 ----a-w- C:\Windows\System32\iesetup.dll 2014-02-06 11:06:47 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll 2014-02-06 10:49:03 139264 ----a-w- C:\Windows\System32\ieUnatt.exe 2014-02-06 10:48:45 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe 2014-02-06 10:48:11 708608 ----a-w- C:\Windows\System32\jscript9diag.dll 2014-02-06 10:20:26 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2014-02-06 10:11:37 5768704 ----a-w- C:\Windows\System32\jscript9.dll 2014-02-06 10:01:36 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll 2014-02-06 10:00:46 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll 2014-02-06 09:50:32 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl 2014-02-06 09:47:22 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe 2014-02-06 09:46:27 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll 2014-02-06 09:25:36 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll 2014-02-06 09:24:52 2334208 ----a-w- C:\Windows\System32\wininet.dll 2014-02-06 09:09:30 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2014-02-06 08:41:35 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll 2014-02-05 09:34:20 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2014-02-05 09:34:20 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2014-01-06 08:38:04 117024 ----a-w- C:\Windows\System32\BootDefrag.exe 2014-01-06 03:28:52 17088 ----a-w- C:\Windows\System32\drivers\BootDefragDriver.sys 2013-12-23 19:32:50 4558848 ----a-w- C:\Windows\SysWow64\GPhotos.scr 2013-12-21 01:45:35 13024768 ----a-w- C:\Program Files (x86)\lastpass_x64.exe 2013-12-18 14:13:56 270496 ------w- C:\Windows\System32\MpSigStub.exe 2013-12-10 07:53:52 172032 ----a-w- C:\Windows\SysWow64\AniGIF.ocx 2013-12-04 02:27:33 485888 ----a-w- C:\Windows\System32\secproc_isv.dll 2013-12-04 02:27:33 123392 ----a-w- C:\Windows\System32\secproc_ssp_isv.dll 2013-12-04 02:27:33 123392 ----a-w- C:\Windows\System32\secproc_ssp.dll 2013-12-04 02:27:16 488448 ----a-w- C:\Windows\System32\secproc.dll 2013-12-04 02:26:32 528384 ----a-w- C:\Windows\System32\msdrm.dll 2013-12-04 02:16:51 658432 ----a-w- C:\Windows\System32\RMActivate_isv.exe 2013-12-04 02:16:51 626176 ----a-w- C:\Windows\System32\RMActivate.exe 2013-12-04 02:16:50 552960 ----a-w- C:\Windows\System32\RMActivate_ssp_isv.exe 2013-12-04 02:16:48 553984 ----a-w- C:\Windows\System32\RMActivate_ssp.exe 2013-12-04 02:03:20 87040 ----a-w- C:\Windows\SysWow64\secproc_ssp_isv.dll 2013-12-04 02:03:20 87040 ----a-w- C:\Windows\SysWow64\secproc_ssp.dll 2013-12-04 02:03:20 423936 ----a-w- C:\Windows\SysWow64\secproc_isv.dll 2013-12-04 02:03:08 428032 ----a-w- C:\Windows\SysWow64\secproc.dll 2013-12-04 02:02:06 390144 ----a-w- C:\Windows\SysWow64\msdrm.dll 2013-12-04 01:54:14 510976 ----a-w- C:\Windows\SysWow64\RMActivate_ssp.exe 2013-12-04 01:54:10 594944 ----a-w- C:\Windows\SysWow64\RMActivate_isv.exe 2013-12-04 01:54:09 572416 ----a-w- C:\Windows\SysWow64\RMActivate.exe 2013-12-04 01:54:06 508928 ----a-w- C:\Windows\SysWow64\RMActivate_ssp_isv.exe 2013-12-01 05:01:09 15008 ----a-w- C:\Windows\System32\drivers\inpoutx64.sys 2013-11-27 01:41:37 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys 2013-11-27 01:41:15 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys 2013-11-27 01:41:11 53248 ----a-w- C:\Windows\System32\drivers\usbehci.sys 2013-11-27 01:41:11 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys 2013-11-27 01:41:09 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys 2013-11-27 01:41:06 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys 2013-11-27 01:41:03 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys 2013-11-27 00:06:50 34704 ----a-w- C:\Windows\System32\drivers\gizmodrv.sys 2013-11-26 11:40:00 376768 ----a-w- C:\Windows\System32\drivers\netio.sys 2013-11-26 10:32:56 3156480 ----a-w- C:\Windows\System32\win32k.sys 2013-11-24 13:24:59 86016 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe 2013-11-24 08:46:50 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll 2013-11-24 08:46:49 175616 ----a-w- C:\Windows\System32\msclmd.dll 2013-11-24 05:35:25 108968 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll 2013-11-24 05:34:10 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll 2013-11-24 05:03:02 177752 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS 2013-11-24 02:41:19 6 ----a-w- C:\Windows\System32\PLD_Framework.cmd 2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll 2013-11-23 17:47:34 465920 ----a-w- C:\Windows\System32\WMPhoto.dll 2013-11-08 21:28:05 12752384 ----a-w- C:\Program Files (x86)\Common Files\lpuninstall.exe 2011-06-11 22:07:49 1384448 ----a-w- C:\Program Files (x86)\JPEGsnoop.exe 2008-04-04 20:13:58 222544 ----a-w- C:\Program Files (x86)\V98Util.dll 2008-04-04 20:12:58 869720 ----a-w- C:\Program Files (x86)\FindServ.dll 2008-02-26 12:37:00 3400615 ----a-r- C:\Program Files (x86)\SA2009_GettingStarted.exe . ============= FINISH: 23:40:18.79 =============== ---------------------------------- ---------------------------------- ---------------------------------- ---------------------------------- 2. Attach.txt . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 11/23/2013 7:54:25 PM System Uptime: 2/16/2014 8:25:45 PM (3 hours ago) . Motherboard: eMachines | | eMachines E525 Processor: Pentium® Dual-Core CPU T4400 @ 2.20GHz | uPGA-478 | 2200/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 112 GiB total, 30.61 GiB free. D: is FIXED (NTFS) - 0 GiB total, 0.03 GiB free. E: is CDROM () F: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Broadcom 802.11g Network Adapter Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_E01B105B&REV_01\4&1A6B52AB&0&00E1 Manufacturer: Broadcom Name: Broadcom 802.11g Network Adapter PNP Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_E01B105B&REV_01\4&1A6B52AB&0&00E1 Service: BCM43XX . ==== System Restore Points =================== . RP94: 2/13/2014 6:29:36 AM - Windows Update RP95: 2/15/2014 4:50:01 AM - Windows Update . ==== Installed Programs ====================== . 7-Zip 9.20 (x64 edition) Acrobat.com Acronis Drive Monitor Adobe Acrobat 8 Professional Adobe AIR Adobe Flash Player 12 ActiveX Adobe Flash Player 12 Plugin Adobe Photoshop Elements 2.0 Adobe Reader 9.1 MUI Adobe Shockwave Player 12.0 Apple Application Support Apple Mobile Device Support Apple Software Update Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver AudibleManager Auslogics DiskDefrag AVGO Free Video Downloader 1.9.0.2 Belarc Advisor 8.4 Bitcasa version 1.1.4.12 Bonjour Brother MFL-Pro Suite MFC-7840W CamStudio 2.7.2 Dogecoin Drobo Dashboard Dropbox DuckCapture Standard 2.7 DVD Identifier eMachines Games eMachines Power Management eMachines Recovery Management eMachines Registration eMachines Updater FileZilla Client 3.7.3 FlvPlayer GIMP 2.8.10 Gizmo Central Glary Utilities 4.4 Google Chrome Google Drive Google Earth Google Talk (remove only) Google Toolbar for Internet Explorer Google Update Helper Greenshot 1.1.7.17 Hotspot Shield 3.23 Hulu Desktop Identity Card ImgBurn InfraRecorder 0.53 (x64 edition) Intel® Graphics Media Accelerator Driver Intel® Matrix Storage Manager iTunes Java 7 Update 45 Java 7 Update 45 (64-bit) Java Auto Updater K-Lite Codec Pack 10.1.5 Full Launchy 2.6 Beta 2 LAV Filters 0.59.1 LG USB Modem driver LibreOffice 4.0 Help Pack (English) LibreOffice 4.1.4.2 Malwarebytes Anti-Malware version 1.75.0.1300 MediaMonkey 4.0 MediaPortal Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Office XP Media Content Microsoft Office XP Small Business Microsoft Silverlight Microsoft SkyDrive Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 MotoHelper 2.1.41 Driver 5.5.0 MotoHelper MergeModules Motorola Mobile Drivers Installation 5.9.0 Mozilla Firefox 26.0 (x86 en-US) Mozilla Maintenance Service MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Norton Security Suite NTI Backup Now 5 NTI Backup Now Standard NTI Media Maker 8 OBiAPP For OBiTALK version 1.1.0(1944) OpenOffice 4.0.1 Opera 12.16 Photo Notifier and Animation Creator Picasa 3 PlayLater PlayOn qBittorrent 3.1.4 QuickTime RAMMon V1.0 Realtek High Definition Audio Driver Realtek USB 2.0 Card Reader Replay Media Catcher 5 (5.0.1.24) Revo Uninstaller 1.95 Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2736428) Security Update for Microsoft .NET Framework 4 Extended (KB2742595) Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2) Security Update for Microsoft .NET Framework 4 Extended (KB2901110v2) Skype™ 6.11 SlimCleaner Social Privacy DNS Spotify SSNNotify SugarSync swMSM Synaptics Pointing Device Driver System Explorer 4.2.2 TeamViewer 9 TeraCopy 2.27 Torch Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2836939v3) VLC media player 2.1.2 Widevine Media Optimizer Chrome 6.0.0 WinPcap 4.1.2 XBMC . ==== Event Viewer Messages From Past Week ======== . 2/16/2014 6:19:45 PM, Error: Service Control Manager [7034] - The Torch Crash Handler service terminated unexpectedly. It has done this 1 time(s). 2/16/2014 5:34:55 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service. 2/15/2014 7:31:29 AM, Error: Service Control Manager [7023] - The iPod Service service terminated with the following error: %%-2147417831 2/12/2014 11:05:36 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.1.121 with the system having network hardware address 9C-AD-EF-11-BF-C8. Network operations on this system may be disrupted as a result. . ==== End Of File =========================== ---------------------------------- ---------------------------------- ---------------------------------- ---------------------------------- 3. Checkup.txt Results of screen317's Security Check version 0.99.79 Windows 7 Service Pack 1 x64 (UAC is disabled!) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Disabled! Norton Security Suite WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.75.0.1300 SlimCleaner Java 7 Update 45 Java version out of Date! Adobe Flash Player 12.0.0.44 Flash Player out of Date! Adobe Reader 9 Adobe Reader out of Date! Mozilla Firefox (26.0) Google Chrome 32.0.1700.102 Google Chrome 32.0.1700.107 Google Chrome Plugins... ````````Process Check: objlist.exe by Laurent```````` MediaMall MediaMallServer.exe windows defender MpCmdRun.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 12% Defragment your hard drive soon! (Do NOT defrag if SSD!) ````````````````````End of Log``````````````````````
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