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Found 11 results

  1. Hello. My machine was working fine using until I installed Malwarebytes. After I installed your software I noticed my machine slowing down system wide and internet connection would slow significantly or completely stop for a couple minutes. I took a look at my console and it was reporting a steady kernel error "compat_ifmu_ulist: en4 copyin() error 14". After digging troubleshooting a while I found the error source was something between PIA and Malwarebytes. I looked for a way to exclude specific software from Malwarebytes but there doesn't seem to be a way of doing this on a Mac. On windows you can. Please don't tell me that I'm going to have to choose one or the other... Can you please help with this?
  2. Hi, I was having a fairly dandy time with Private Internet Access as my VPN of choice but having installed Malwarebytes I can no longer access the servers and route my traffic. I've already contacted PIA's helpdesk and they recommended I post here, given it worked before I installed MWB. I would really like to actually *buy* MWB3 but unless it can run alongside my VPN that I already have a paid subscription for that's not really going to happen. I've already done the obvious thing and added exclusions for every application inside the PIA folder -- and I've already tried setting PUPs to warn which also made no difference. Suggestions? MWB is probably one of the few decent AV's out there in 2019 because of the whole heuristic thing and in VM tests it was the only one which caught everything I threw at it, so I'd be pretty miffed if I had to skimp on security to remain anonymous. Thanks.
  3. As there are many threats on the internet like malware and trojan which can be tackled by Antivirus and firewall, but There are many more threats came up on the internet like Ransomware attacks D-Dos Attacks, and phishing attacks. Which Antivirus cannot tackle also there are thousands of websites and programs and even the Internet services providers are tracking the online data. So I have heard that we can tackle these things with a Virtual Private network. That's why I have decided to start using a VPN, and have searched a little bit about them, and find out that they are quite expensive, but as Black Friday is in the corner that's why there are few VPN providers who are offering good deals on black Friday: Like PureVPN is offering 88% off on 5-year subscription http://purevpn.com/vpn-deals/lifetime and Cyberghost is offering 73% discount https://www.cyberghostvpn.com/en_US/buy/cyberghost-vpn-4 on black Friday. So I want your guy's suggestions that which VPN should I go with, for better online security and please suggest me if there are any other good VPN's which I can buy, Also Please let me know that how does The VPN enhance the Internet security and tackled these threats I have mentioned above?
  4. I re-installed MBAM about 6 days ago and I started noticing that upon trying to connect to my VPN provider the machine would intermittently freeze and take over a minute to connect to my VPN. I thought it was the VPN and did a repair on it and everything seemed fine for a day or so before I starting having the issue again. I disabled the web filter and that did not revolve the issue, but I threw up process hacker and tried to connect again and noticed that MBAMService.exe throttled up the CPU to 30 % or so and stayed up there until it connected. During that process the desktop locked up and was unable to click on anything on and off for a minute until it connected. After doing this a few time i killed MBAM and the VPM connected in 15 seconds and no locking up of the PC. I am on Win10 64 bit 1803. Best Regards
  5. Is it ok to ask the opinions of some of the more experienced security guys here on the usefulness of a VPN service? I have been seeing a lot of ads for them on many of my favorite tech you tubers channels, I am more looking for actual experience with and real world benefits not from an advertisement. Also if anyone does use one or has done the research and subscribed to one are there any recommended ones? Preferably easy to use and configure. If this is not OK or against forum rules please feel free to lock or remove this. Thanks Dave
  6. Hello all, I am trialing a VPN solution for my workplace. We are using the in built CISCO Meraki VPN Client Server to setup and maintain the VPN. The main goal of the VPN is to allow sales and technical staff access to network mapped resources back at HQ, and to allow the technicians to remotely enter customers sites. We setup all sites so that only our HQ IP address can access them remotely for security purposes. One of the key requirements of this VPN is to have FQDN (Fully Qualified Domain Name) resolve correctly both onsite and offsite of HQ. Onto the issue at hand. On clients not running Malwarebytes, I can successfully connect to the VPN, ping network resources by both their IP and FQDN, and map network drives. On my test laptop running Windows 10 and Malwarebytes 3, I cannot ping FQDN and as a result cannot map network drives. I can ping network resources via their IP, however this is not ideal due to possible IP changes in the near future then requiring that all client PC's have their network mappings updated. After some troubleshooting I was able to narrow the issue down to Malwarebytes by first disabling it and been able to successfully ping FQDN, and then further narrowed down to Web Protection by following the same process. I have tried adding an exclusion for the external IP of the VPN server but this has not helped. Details of the type of VPN used are below: VPN Server: Cisco Meraki Firewall Type: IPsec2 / Pre-shared Key VPN Server using onsite nameserver as DNS. We are currently investigating antivirus solutions to role out to our whole team and unfortunately this is painting a black spot on Malwarebytes as been the choosen solution. I have used Malwarebytes for years and hold it in high regard, hopefully this can be resolved with the communities help Thanks, Lord_LolzWorth
  7. Is it normal behavior for the Malwarebytes VPN to stay on for 9 to 10 seconds and shut off for a second and repeat this process while I’m not connected to the internet using my browser? You can watch this take place in setting.
  8. Hi, I installed Malwarebyte 3.4.5 Premium, all work witout problem until I connect with VPN (ex. my office's vpn). After I enabled vpn connection after some time, my system stop dns name resolution; not all domains and every time blocked sites are different. (Ex. some time google.com, some time other sites) VPN is a PPTP VPN and I connect using Windows 10 with windows build-in client. Just for example : Before VPN connection: C: \ Users \ fabia> nslookup flapsystem.monday.com Server: afdcprd001.af-group.private Address: 172.20.0.200 Response from a non-authoritative server: Name: flapsystem.monday.com Addresses: 2400: cb00: 2048: 1 :: 6819: 4061 2400: cb00: 2048: 1 :: 6819: 3f61 104.25.63.97 104.25.64.97 After establishing the VPN connection: C: \ Users \ fabia> nslookup flapsystem.monday.com Server: afdcprd001.af-group.private Address: 172.20.0.200 DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. If I disable Malwarebyte real time web protection all work again. If I enable again real time web protection the problem come back again after some moment. Can someone help me? Thank a lot. Fabiano
  9. Hi there any update on this issue its just caused us a HUGE amount of wasted time and troubleshooting with our VPN provider Sonicwall. even involving Microsoft.. finally narrowed it down to Malwarebytes. Whats the status on a fix for this? We are also sitting on a purchase PO of the product this is the 2nd issue we have had in our trial of it and not feeling good about deploying this to our enterprise without a clear path to a fix. Why also is this not more widely advertised as a bug with contact made to your clients of an issue?
  10. Could we ever expect to see a VPN service from MalwareBytes as an included or seperate service? Yes, there are hundreds of VPN services out there already but a lot of those are by companies that a lot of us may have never heard of. When someone wants to use a VPN, they're expecting to use it for their privacy and the companies that run a lot of VPNs, as I already said, pretty much aren't reputable. I'm sure their users wonder if the service provider is stealing or logging their information without their knowledge and possibly making a profit by selling that information. I'd think seeing a VPN service from Malwarebytes, one of the most recognizable names in computer protection, would yield great results from both sides. If the service was built into MBAM, we also wouldn't need an extra program taking up space on our HDs and would be pretty convenient for current users that do use VPN services. Just an idea, not sure if someone made a thread on this topic already but I checked 2 pages back and found nothing. Also did a broad search on the forums but only found threads where their VPN was having issues working correctly with MBAM running. Edit: I just noticed I may have posted this in the wrong place. I saw the "Malwarebytes Tools Comments and Suggestions" and "Malwarebytes Business Products Comments and Suggestions" forum pages after posting this.
  11. I am using Malwarebytes Premium 3.3.1 on Windows 10. When I use VPN (Cisco AnyConnect Secure Mobility Client 4.4.03034), I find Malwarebytes is blocking DNS query once VPN tunnel is establised. Ping to DNS server works. But nslookup fails (timeout). No applications can access internet except the ones allows me to use ip address instead of domain name, such as ssh or RDC. Windows reports no internet access. If I disable Web Protection, then DNS traffic is unblocked. Instead of disabling Web Protection, is there any other way to solve this? Adding vpn client to exclusion list doesn't help. I am having this problem for at least several months. I couldn't figure out what is blocking DNS traffic until I accidentally uninstalled Malwarebytes.
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