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  1. I noticed that the 08-Apr-2021 release notes <here> for the new Component Package v1.0.1251 update state in part: Further to Microsoft's July 2020 announcement at Windows Update SHA-1 Based Endpoints Discontinued for Older Windows Devices, does this mean that Malwarebytes plans to end support for Win XP SP3 and Vista SP2 users who use the legacy Malwarebytes v3.5.1-1.0.365? I just downloaded a fresh copy of the latest v3.5.1 installer (mb3-setup-legacywos-3.5.1.2522-1.0.365-1.0.5292.exe) from https://downloads.malwarebytes.com/file/mb3_legacy and it's currently dual-signed with b
  2. I have a Vista SP2 OS and can't get my MB Premium v3.5.1-1.0.365 to download the new component package v1.0.374 (see Erix's update announcement <here>) . Every time I go to Settings | Application | Application Updates and click Install Application Updates it reports "Progress: No application updates are available". The download link at https://downloads.malwarebytes.com/file/mb3/ is currently offering me a v3.5.1.2522-1.0.365 installer. Should Win XP and Vista users expect to receive the v1.0.374 component package? Ransomware protection is not available on these older OSs and I a
  3. Hi , hope someone can help . I have run 3.0.0.865 and after 81,010 files , the number of files scanned doesnt increase although the programme seems to be running. After leaving the programme for an hour no change . I restarted the pc and restarted the programme and it hanged after 43,162 files . 3rd time lucky and ended up with Blue screen of death after scanning for 5 mins . After checking on the web i have added FRST Addition, and Check.txt files , and a picture of the BSOD . I understand that my pc is infected so just need some help to get the first part of the cleaning process done
  4. Hello, I have an old PC (with decent specs though) that is running windows VISTA, which I think must be the worst OS ever. I want to donate this PC to a charity, so would really like to put a better OS on it, but I don't really want to buy one. So, I was wondering - I do have a laptop that came with Windows7 - and I've got the licence key on the back of the laptop - but the laptop was upgraded to Windows 10. Would that Windows7 licence key still work and how could I upgrade the VISTA to Windows 7? Welcome any other good ideas also! Many thanks!
  5. Hi, I am glad I found this forum, please help. Malware bytes shuts down befor finished, I also have trend micro antivirus and tried using Microsoft malware tool, no help. I don't know what else to do.
  6. Google is ending updates for its Chrome browser in April for computers running Windows XP, Vista, and select Mac operating systems. The browser will continue working but will leave systems vulnerable to malware and viruses. Will the installation of Malwarebytes be sufficient protection against malware beginning in April?
  7. Is anyone aware of a known issue where MBAM Premium v2.2.0 (mbam.exe) can crash at boot-up when the self-protection module is enabled? I recently enabled the self-protection module (Settings | Advanced Settings | Enable self-protection module) of my MBAM Premium as recommended in the 01-Feb-2016 Malwarebytes Unpacked blog entry Malwarebytes Anti-Malware Vulnerability Disclosure (https://blog.malwarebytes.org/news/2016/02/malwarebytes-anti-malware-vulnerability-disclosure/).%C2'> Now mbam.exe crashes when I boot up my 32-bit Vista system (see attached APPCRASH errors - fault module is alw
  8. I have been unable to successfully complete a Windows Update on my 32-bit Vista machine since a MBAM v2.0.8.1057 Threat Scan detected and quarantined two registry entries for PUP.Optional.Spigot.A on 11-Aug-2015 (see attached MBAM scan log). I'm not sure if the Spigot detection and problems with Windows Update are simply a coincidence or if remants of Spigot might be preventing a connection to the Windows Update server. I do not see an error when Windows Update runs - it just reports that it is checking for updates and never finishes, even if I leave Windows Update runnning for over an hour.
  9. I turned on the computer this morning only to find out that it is informing me that my Product Key is invalid, yet I had this computer for 5 years and this never happened. Attached are the logs the FRST came up with. I also installed Malwarebytes and scanned before I use the FRST scan. How do I return my product key to normal? FRST_21-03-2015_13-25-31.txt Addition_21-03-2015_13-25-31.txt
  10. Hello A while back, I downloaded an update for Quicktime and it downloaded with no issues. I'd say about two to three hours later, my entire desktop disappeared. I'm able to still use my computer but in order to get to what I need to get to, I have to Ctrl+Alt+Delete to locate programs using Task Manager. The programs show as minimized windows on the very bottom of the screen. I'm unable to access features such as the Control Panel. Is it possible I downloaded a virus? How do I get my desktop back again? Any help would be appreciated.
  11. Hello, I saw that you posted some information in regards to a similar problem that i seem to be having with my Dell Inspiron Laptop that is running Windows Vista. I was trying to run a virus scan with Malwarebytes and then the computer just shut down. I also tried to boot the computer in safe mode and i tried running the scan and the same thing, the computer wanted to shut down randomly. I tried downloading the Combofix program and it would be great if I can send you the log to analyze (if that is ok?). Also i tried running Malwarebytes Scan after doing the Combofix and the Scan worked proper
  12. Sorry to be a repeat of this issue, but it seems everyone is a little different. I recently was infected with a virus appearing to be called "SecurityCenter". This wasn't my first run-in with malware so I did what I know to remove it manually (av clearly failing in the first place). I was able to remove all keys and processes and nothing suspicious runs now with the exception of this dllhost issue. It only starts when Internet Explorer runs and results in many instances of the process running simultaneously, consuming resources. The processes can be stopped and everything runs normally fo
  13. Hi, I dont know what to do after dowload the Microsoft's Patch Tuesday MBAM crash everytime I reboot my computer Camelia
  14. "FileASSASSIN" form Malwarebytes Corporation works under Vista SP2 or W7 SP1? Please let me know Thanks Camelia
  15. I have a Gateway P-6301 Laptop computer that had a failing hard drive in 2013, which I successfully replaced with a Crucial SSD, then recovered the factory Windows Vista from the recovery partition, then applied all the updates to bring it up to SP-2, and reinstalled my programs, including some that will only run on 32 bit machines (like AmiPro). It has been running flawlessly since then, as I keep it healthy with Malwarebytes Pro and System Mechanic. So it had no malware on it, and was running fine through August 20. But when I tried to start it on August 21, it got only to the black sc
  16. Hi After Install CS6 MBAM crash, it is a known issue? Problem signature: Problem Event Name: APPCRASH Application Name: mbam.exe Application Version: 1.0.0.532 Application Timestamp: 53518532 Fault Module Name: kernel32.dll Fault Module Version: 6.0.6002.18881 Fault Module Timestamp: 51da3e27 Exception Code: c0000142 Exception Offset: 00009f5d OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: 9d13 Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8 Additional Information 3: 9d13 Addition
  17. Hi Back to Vista SP2 i Can not MOVE MBAM log files from C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Logs/ *.* TO Other Partition (F:\Delete ), in order to wipe them Why? Thanks Camelia
  18. The infected computer is of a friend of mine. Its a laptop. Vista 32Bit After scanning the hard drive in my computer (attached via usb) with malwarebytes, and avast antivirus, and using malwarebytes anti rootkit the chrome browser doesnt work. crash imidiatly and saying its a dep issue, fully uninstalling it or installing a portable version of it didnt help. Internet explorer work ok. Now scanning the system in safe mode with malwarebytes anti malware and anti rootkit. Further assistance needed regarding the chome crash issue. Thank you for your help.
  19. First post here, can't figure this one out. Windows Vista SP2, 64 bit Started 2-3 days ago (around 4-18), svchost hogging CPU, then I started getting bounced emails to addresses in .DE with my return address. Once I shut off PC, the emails stopped. Malwarebytes (premium) log found nothing and neither did norton, MBAR rook kit or FRST. Ran FRST posted log below. Only lead I have is rougekiller which had a strange registry entry, I deleted it and rebooted but does not appear to be fixed. Roguekiller log is below with hooks to various DLL's, so I'm guessing I'm infected with something
  20. Hello, I have reinstalled Windows Vista on my computer due to virus infections. However, I assume because the Windows.old folder was kept, my computer is most likely still infected. Malwarebytes has worked the first day and removed some threats, but now after a few days it doesn't start anymore. I tried the chameleon steps with the same results. These are the Farbar Recovery Scan Tool results: Additional scan result of Farbar Recovery Scan Tool (x64) Version: 29-04-2014Ran by alex at 2014-04-29 09:14:31Running from C:\Users\alex\DownloadsBoot Mode: Normal=================================
  21. Hi, hoping someone can help Malwarebytes Anti-Malware (Premium) 2.0.1.1004 hangs everytime I try to run a "Custom Scan" If I select the Option "Scan for Rookits" and If I click on "Cancel Scan" nothing happens, I need to force MBAM to quit the program and reboot. Specially in the following paths: C:\Windows\WindowsMobile\es-ES\ *.* C:\Windows\WindowsMobile\es-ES\rapimgr.dll.mui I can't save the log, the scan never finish Should I attach the files where MBAM hangs? Thanks in advance Came
  22. I'm using MalwareBytes 1.0.0.500, installed via mbam-setup-2.0.1.1004.exe, on Vista Home Premium (64 bit). I've been working at this for 4 days to fix the problem and find out what triggered it. Finally narrowed it down to removing FreeMake video converter from desktop using MalwareBytes. MBAM had found PUP.Optional.OpenCandy in this file (the executable rather than a shortcut was on my desktop). I had installed MBAM (free version) and launched it from the installer. Next restart of Vista, the desktop icons were rearranged. The only way I found to stop this was a System Restore, which o
  23. I just downloaded MBAM on windows vista and it says it hasnt been updated in 318 days. So I said sure lets update where I was met with a forever running -update connecting to server screen. and then it finally told me "An error has occurred.Please let the team know... PROGRAM_ERROR_UPDATING (0,0, Timeout) the update version is listed as v2013.04.04.07 I am connected to the internet while trying to update and I added MBAM to the firewall exclusion list ( I think), Also tried disabling firewall while trying to update. Good news is I ran the quick scan and it came up with nothing. I will run
  24. Windows Explorer and keyboard commands (Windows Key, Ctrl+Alt+Del) do not respond around the Welcome screen or shortly after. This only happens when Malwarebytes is actively protecting the system and the services are set to startup on boot. The Caps Lock and Numlock key still responds, and the cursor responds to the touchpad. The computer has passed hardware diagnostics. Windows is also running with Norton Anti-Virus. We've disabled everything else in the startup group, and Windows still stops responding to commands. Norton, Malwarebytes, and the Kaspersky Rescue Disk scans come up clean. A
  25. My Vista laptoop Has been having troubles, but I have been able to get on up til now. Today I was able to get to the Windows signon, then sighnon, but then the computer went into an endless 'welcome' loop. Eventually forced shutdown. Have tried to get on in Safe Mode. Same thing Finally I got the following Windows error message: The instruction at 0x00bf1e8e referenced memory at 0x000001fe. The memory could not be written. Click OK to terminate program. Anyone got any ideas as to how to get past this? Thanks
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