Search the Community
Showing results for tags 'virus removal'.
Found 3 results
I have spent the last several days attempting to remove a virus (actually many viruses) from my father's work computer. Somehow while trying to do so I ended up getting the nasty one on my school laptop as well. The symptoms initially began with our networking drivers being disabled, so we could not connect to our wifi. When we would click on the taskbar icon to reconnect it would show we did not even have hardware to connect to wifi. My dad was a multi-device license for malware bytes, but I can not detect any of the known issues on either of our devices. I have an older version of the Bitdefender Rescue CD and ran that. It found several viruses and was able to remove all but one threat on on both of our devices: Gen.Trojan.Heur.FU.gu2@ayKPMkoi I believe this one downloaded the other malware we were able to remove, however I can not find a way to remove this particular virus. How may I clean both of our devices? It is worth noting Malwarebytes premium could not detect any threats in safe-mode either.
So, I was downloading a torrent off of The Pirate Bay, and I installed the program. I immediately realized I had done something wrong as the program instructions were in another language (Google Translate didn't even translate it but that's irrelevant). After that, these annoying ads kept playing (just audio, no video). I had tried running MalwareBytes and HitmanPro because I read that they would detect and remove almost all viruses, but that's not the case. MalwareBytes removed a lot, but the symptoms of computer resource usage and the annoying adware persisted. HitmanPro detected mainly cookies and also detected what it thinks could be part of a rootkit. HitmanPro was unable to remove the program. This led me to google around about the virus (I found another MalwareBytes forum post about a virus that I'm sure is the same one that I have). The thread was saying I should use Farbar Recovery Scan Tool, but I did not get past the first part where I assume it is trying to back up files from the registry (the screenshot is down below)??? So, I am stuck on what to do. I'm going to include screenshots of what I think may be helpful. The first screenshot is of the Farbar Recovery Scan Tool not being able to initialize and back up the files after it started. The second photo is of HitmanPro's detection of what it lists as part of a Rootkit. the third photo is of my task manager, showing that there are processes using a substantial amount of memory (they are definitely part of the virus, as when I had tried to open the file in its folder it did not allow me to open it, suggesting that the folder may be locked or hidden).