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  1. Helplessly, I watched my machine quarantine system files by the hundreds while my attempts to stop it only exacerbated the situation. After finally forcing a shutdown, I went to another machine to perform search and rescue for the disabled machine, logged onto the net, accepted the MBAM update pop-up thinking it would help protect me from another heinous attack and before the thought left my mind, an attack on machine # 2 ensued. I proceeded to machine # 3 and for some reason didn't accept the MBAM update pop-up, which allowed me to finally learn what had occurred. I realize humans are imperfect. I very much appreciate Malwarebytes acted promptly in this situation. I have never had any serious issues with Malwarebytes program and it has effectively protected my systems for years. That said, I depend on my computers for my livelihood. I am deeply concerned and struck by the irony that said attacker is actually the one I put my faith in and paid to protect my machines. I feel unsure as to how to proceed. I would sincerely appreciate a straight forward statement from Malwarebytes as to: 1. what happened and why, 2. what will be done to prevent any similar event from occurring and why I should have faith that it will work, 3. and lastly, tell me if they believe it is the best choice to continue to enable filesystem protection and automatic quarantining of filesystem threats. Thank you.
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