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Showing results for tags 'ux'.
Expected, when pointing at an ellipsis (…): the listing, unabbreviated. Actual result: abbreviation – and in the example below, it took me a couple of minutes to guess the non-abbreviated original.
Things I Hate About the MBAM Console Inactivity timeouts that force you to log back in on the reg. When you log back in, the console steals focus (unnecessary, it can stay in the background). When the inactivity timeout occurs, you have to click to acknowledge that there was an inactivity timeout, then wait several seconds to get the login dialogue box. Why not just popup the login dialogue instead of making us click to get the login dialogue after an inactivity timeout. After waiting to get the re-login dialogue box, it steals focus (again, unnecessary). Leave it in the background. After re-logging in, and after the console steals focus for the millionth time, the console pops up on the screen where the task bar is, instead of popping back up on the screen where it timed out (UNNECESSARY). For the LOVE OF GOD, why do you torture us with these unnecessary features of the MBAM console??? We are security professionals, so why is it necessary to cause the console to time out in the first place? None of the complaints above would exist if it wasn't designed to timeout on us. Your UX designers are either arrogant and sadistic, or their bosses are.
I'm so annoyed with this program now, it is really buggy since one of the recent updates. As numerous other threads report, there are major issues with this stupid 'database is out of date' popup. You click 'update' and it does nothing but minimise the popup only for it to immediately return, you have to click on it constantly to prevent the pop up from staying on your screen - which in turn, prevents you from accessing anything in the bottom right hand corner of your screen. Even loading the program up and clicking 'update' or 'fix now' does nothing. This app is seriously broken with major UX flaws. To simply go through the absolute hassle of the clean removal process and installing numerous other tools that produce various reports to post on here just shouldn't be necessary! This happens on multiple computers with different OS versions etc etc and on both free and paid installs so it is clearly the program that is broken rather than an issue on the computer. We're just not prepared to faff about doing a clean removal on all computers where this issue occurs - I have even read threads where this hasn't even resolved the problem anyway. As a result, we're uninstalling this on all systems and switching to another malware protection app as this is proving incredibly frustrating and annoying. It used to be really good until your software designers came along and screwed about with it all making it ten times worse.