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Found 4 results

  1. All: I have been asked by a member of the DisplayLink support team, a tech solutions provider for (among things) USB-dock based graphics display, hot desking and other peripheral support, to share information with Malwarebytes, its users and, specifically, the Malwarebytes support team, regarding issues/conflicts that I experienced between the latest Malwarebytes for Windows software and the latest DisplayLink for Windows drivers and software; as well as to share the solution/steps that I came up with and discovered to solve my issue. I note that I am currently (i) a Malwarebytes premium subscriber (running Malwarebytes for Windows 4.0.4.49), and (ii) a DisplayLink software user (specifically, "DisplayLink USB Graphics Software for Windows 9.3 M0 drivers") with a USB 3.0 "Plugable UD-3900 Dual Display Universal Docking Station". The specific request from DisplayLink appears in its forums (in a response to my own "How To"-type posting) here (and/or at the top of page 2): https://displaylink.org/forum/showthread.php?t=64896&goto=newpost; and, as evidenced by the posting itself, a member of DisplayLink's tech support team (named Alban) would like to work together with Malwarebytes' team on fixing the below-described issue. The material substance of both my issue and the posting that I left in the DisplayLink forums is cut and paste hereinbelow (here’s the original link, with my post at the bottom of “page 1”: https://displaylink.org/forum/showthread.php?t=64896) ADDITION TO THE ABOVE: (18) Reinstall Malwarebytes. As an added measure, and whether or not this is superfluous or necessary is totally up to you: leave the "enable self-protection module early start" option (in advanced security settings) unchecked, as enabling this setting specifically "...changes the order of services and drivers associated with your computer's startup" (see the MB for Windows User Guide here: https://support.malwarebytes.com/docs/DOC-3564), and you want (or, at least I want) the DisplayLink "dlcdcncm" ethernet adapter driver for the USB dock loaded early on in the PC's startup process so that the internet (using ethernet, not WiFi) works right away at the Windows login screen (and during your boot process).
  2. Does Malwarebytes have the ability to scan a USB key (aka pen drive) on insertion. I have a clean laptop, but, my USB Key, so I found out, has 200 Malware on it, that I was not aware of. I only use this from site-to-site and will have picked these up from clients. For the future, I wondered whether a quick scan on insertion was possible?
  3. I have a suspicious file named gbhvexig.exe that keeps coming back after a restart or two. I suspect it to be causing multiple instances of iexplore.exe (reaches up to 4 instances when my normal number of instances is only 2) upon startup and these instances are detected as malicious ads. I also think it is responsible for breaking the .dll files of two games in my PC. Another concern is, all USB sticks I insert in my PC gets infected with the RECYCLER folder and "shortcut virus". I have ran several scans already using Malwarebytes but still my USBs are getting infected. I have attempted to run some scans using FRST and ADWCleaner as I have seen in other threads with similar problems as mine but I always seem to get lost in the way. Please do help me because I have grown tired of reinstalling my affected programs again and again.
  4. Hello, Im new to this forum and I would be extremely grateful if anyone here could give me some advice on how to remove encrypted syswow64, (possibly zero access rootkit), from several usbs that I got that have been infected when they where inserted in windows computers that I got that were attacked by hackers. The hackers installed a system administration server on my network and attacked my computers with some kind of synzcronization worm/virus that synced and even infected offline devices, (that contained Bluetooth and smartcard etc), like Television, digital TV box, dvd, printer and phones. Programs that I detected on my computers that they were using were among others, syswow64, bluetoothshare, various installation hooks, svchost, microsoft synchronization feeds, keyloggers, infrared, remote Control programs, malicious code and code changer programs etc. When I scan the usbs with regular virus Scans like Kaspersky or Norton they all comes out Clean and no names shows up during the scan but when I scan the usbs with microsoft forefront scanner it also comes out as Clean but during the scan all the rootkit names show up though. The names that comes up includes for example syswow64, catroot, system root: nearby devices, hkmmodule installation hook, netframework installation hook, microsoft feeds synchronization, subsystem spooler system, mobilesynch.exe, tablet/pcsynch.exe, rundll.32.exe and many more. I have run the scan on all photos separately that is stored on the usbs and the same rootkit names shows up during the scan on every single photo and also, when I did a test and removed all files from one usb, so that it was empty, all the names still showed up when I scanned it and I could also see that the rootkit, (although I cant see it as it is encrypted), took up 0,8 gb of space on the usb since there was only 7,2 gb left for me to use although the size of the usb is 8 gb so if the usb were really empty there should be 8 gb space left for me to use, not 7.2 gb. What I would like to know is if anyone here knows if theese types of encrypted rootkits is possible to remove at all fro usbs so that I can get my photos, and if so how? Is there any antivirus website where I can upload the photos that can Clean the rootkit completely out of the usb and photos or should I go visit some computer specialist store instead, or is it enough if I just burn the photos over to a dvd and then the rootkit will dissapear byitself, or is there nothing that can be done at all? Anyone that knows the answer to theese questions please feel free to send me messages either in this thread or you can send me private messages to my profile here on this forum aswell if you like. All answers are extremely appreciated
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