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Found 14 results

  1. Greetings, Malwarebytes forums. For the past few weeks, my laptop has been running very slowly, with high temperature (the CPU even reaches 100C on some occasions, with the core voltage exceeding 20V per core). The fan would ran at max speed even when the whole system is in idle mode (I do open a few programs related to my work, but all of them are network-related stuffs and in idle mode). Curious, I checked the Task Manager and see one of my workplace apps consuming exactly 25% of CPU. Occasionally it would dip or raise above that level but it would revert back to utilizing 25% of the CP
  2. For some reason while malwarebytes is running, the cpu usage is constantly spiking to up to 30% while the computer is idle. I decided to record it: https://www.youtube.com/watch?v=W94otr2F_qs Can someone please explain to me what Malwarebytes is doing in the background and why it's causing "System" to have so much cpu usage rather than the actual MB service process?
  3. Hello everyone. First Post here for me. Not going to hound or whine for a fix, just looking for a way to deal with this drag on my PC's performance issue. So some details that others might provide are missing here. I've read a lot of posts on this issue, and it seems to be at least a year since a MB Representative said on this Forum that a fix was "in the works". Obviously MB is not interested in fixing this issue or they CAN'T fix it. Either way, if I can't find a workaround to at least deal with it, it will be time for me to find another scanner. I used to leave my PC turned on 24/7 &a
  4. Starting this morning the MB service is consuming between 15 and 20% of the CPU at all times. Also the real-time protection will not start. I've tried using the clean tool and re-installing while Windows defender was disabled and still no luck. Any thoughts on what else to try?
  5. Since I formatted my PC and reinstalled malwarebytes, I noticed the MBAMService.exe is using around 240.00K memory. I found some really old posts (2016 and 2012) about this issue, but nothing really solving it. How do I solve this issue and lower the memory usage? Thank you
  6. Hi, I'm unable to activate Malwarebytes 3 on a fresh installation of Windows 10 because, as I gathered from reading the forums, my licenses had not been previously deactivated when I uninstalled Malwarebytes 2 from my previous Windows installations. I wasn't aware I needed to do that every time I uninstalled Malwarebytes. I've opened ticket 2100261 with costumer support but haven't received any replies other than the auto-reply with instructions for activating MB3 the "normal" way. Obviously I've tried that already, as soon as I installed the installation of Windows 10 I'm using righ
  7. I noticed that My Malwarebytes 3.1.2 Services require more than 300 MB of memory, is this “Normal”? Would it slow down other processes ?
  8. Hello I am running Malwarebytes 3 v3.6.0 and when i run it on Windows 10 it uses a huge amount of memory like 1 gigabyte, I tried to find the option that appears in the usage guide to prevent this behaviour from happening because this is a machine of low resources but I didn't find any option on how scans affects my system. Even on safe mode, it stalls and when I try to open back Malwarebytes it says pagination file too little but it doesn't even run it and stalls. any help would be greatly appreciated. Thanks
  9. Hello Malwarebytes Forums, I am not sure if this issue has already been reported or known about, but I would like to report an issue regarding the high CPU usage and memory the process MBAMService.exe uses in the premium version of Malwarebytes 3.0. The issue is, everytime you use your web browser, whether it's the web browser loading web pages for example, MBAMService.exe would just hog the CPU usage until the the web browser is complete loading the web page you wanted. This is possibly due to the Web Protection feature in the Malwarebytes 3.0 program, maybe? Anyways, this kind of C
  10. Running Windows10 Pro x64, MBAM service is continually using excessive amounts of both RAM (1-2GB on average) and CPU (20-40% of cycles.) This has a large adverse effect on my system. Why and what can be done? Restart does not help, usage peaks again after a few minutes.
  11. @Perplexity While I don't have the memory issue, I too am unable to turn off self-protection. For service memory, a temp fix would be to go into services and "Restart" Malwarebytes Service. While that doesn't solve your issue, it may give some temporary relief.
  12. Hello, I have been letting off posting on the forum in hope of it being fixed in version 3.0.6 however I was disappointed to find out that my issue has been made better but not resolved. I have detected in my testing atleast that the MBAMService in some instances when running with a default configuration and the protection elements on as I am running Premium that the RAM Usage is getting very high. Now when I turn off my computer everyday the usage of the MBAMService is not getting much higher than around the 100MB which is fine and I accept that. However when I do not turn off my PC (I d
  13. I don't know if it is normal or not but I guess it is not. My Malwarebytes is Premium. The Malwarebytes of my desktop only consumes total of 70MB and I got this amount of usage on my laptop.
  14. Hi forum! Recently I've noticed huge performance drop on my pc while running games, fps drop below 60 to even 15fps and stay there. GPU usage goes up to 97-99% on idle few minutes after startup and temp around 65-70. I need help identifying the root of high GPU usage. My PC is: i5 4690k GTX 980Ti
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