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Found 6 results

  1. Greetings, Malwarebytes forums. For the past few weeks, my laptop has been running very slowly, with high temperature (the CPU even reaches 100C on some occasions, with the core voltage exceeding 20V per core). The fan would ran at max speed even when the whole system is in idle mode (I do open a few programs related to my work, but all of them are network-related stuffs and in idle mode). Curious, I checked the Task Manager and see one of my workplace apps consuming exactly 25% of CPU. Occasionally it would dip or raise above that level but it would revert back to utilizing 25% of the CPU (an i5-2520M@2.5). Even more curious is the fact that if I force close the application in question, the 25% CPU utilization would be transfer to another apps previously in idle mode (with 0% CPU usage), even as far as transfering that utilization to explorer.exe and jusched.exe, which is entirely unrelated and would never consumes that huge amount of computing power. Thus, I suspect that my laptop is infected with some kind of crypto miner designed to run at 25% of system resources. Even more curious still is the fact that if I turn off everything, or restarting the system, the CPU utilization would return to a normal level. So what is wrong with my system and how should I proceed to remove this threat? I'm worried that if this continues, my laptop would turn into a pile of plastic and steel garbage pretty soon. P/s: My colleague has an identical laptop with an identical set of work-related apps, and his experienced no problem so far.
  2. For some reason while malwarebytes is running, the cpu usage is constantly spiking to up to 30% while the computer is idle. I decided to record it: https://www.youtube.com/watch?v=W94otr2F_qs Can someone please explain to me what Malwarebytes is doing in the background and why it's causing "System" to have so much cpu usage rather than the actual MB service process?
  3. Hello everyone. First Post here for me. Not going to hound or whine for a fix, just looking for a way to deal with this drag on my PC's performance issue. So some details that others might provide are missing here. I've read a lot of posts on this issue, and it seems to be at least a year since a MB Representative said on this Forum that a fix was "in the works". Obviously MB is not interested in fixing this issue or they CAN'T fix it. Either way, if I can't find a workaround to at least deal with it, it will be time for me to find another scanner. I used to leave my PC turned on 24/7 & just locked the screen when finished for the day. Things like system wide malware scans were never a problem as I just scheduled them when I knew I would be away, usually late at night. I no longer leave the PC on. Problem now is that as soon as I turn it on for the day, Malware Bytes (among others) jump immediately into action and gobble up huge portions of my PC’s resources, causing very noticeable and bothersome lags in performance for the things I want to use the PC for. This in spite of a 4.0 GHz, 6-Core CPU, 16GB of RAM and a SSD System drive. A task as simple as just loading a program can take as long as 2-3 minutes where it normally takes only 7-10 SECONDS! My question is this: Is there a FIX for this? If not, is there a way to setup MB to either limit its use of resources (preferred) OR, if that is not possible, set MB to turn off the PC after I *MANUALLY* initiate a scan? Appreciate whatever help anyone can provide, -Gary MB Premium Version: 3.3.1.2183 Component package version: 1.0.262 Update package version: 1.0.4306 Now it
  4. Starting this morning the MB service is consuming between 15 and 20% of the CPU at all times. Also the real-time protection will not start. I've tried using the clean tool and re-installing while Windows defender was disabled and still no luck. Any thoughts on what else to try?
  5. Since I formatted my PC and reinstalled malwarebytes, I noticed the MBAMService.exe is using around 240.00K memory. I found some really old posts (2016 and 2012) about this issue, but nothing really solving it. How do I solve this issue and lower the memory usage? Thank you
  6. Hi, I'm unable to activate Malwarebytes 3 on a fresh installation of Windows 10 because, as I gathered from reading the forums, my licenses had not been previously deactivated when I uninstalled Malwarebytes 2 from my previous Windows installations. I wasn't aware I needed to do that every time I uninstalled Malwarebytes. I've opened ticket 2100261 with costumer support but haven't received any replies other than the auto-reply with instructions for activating MB3 the "normal" way. Obviously I've tried that already, as soon as I installed the installation of Windows 10 I'm using right now, otherwise I wouldn't have contacted technical support in the first place. So TL;DR: I need to activate Malwarebytes 3 on a fresh installation of Windows 10, I don't have MB installed anywhere else but get the "usage limit" error when attempting to install it. I still have the license purchase email and the receipt in PDF form should they be required. License number #21278938 date: 29/03/2011 for reference. Thank you for your assistance.
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