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Showing results for tags 'urgent help'.
Found 4 results
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HELP!!!!! I need a way to disable the "Malware.AI" category of detections and/or quarantines. I can get up to a dozen false-positive "Malware.AI" detections/quarantines that I have to go (a) Unquarantine; and (b) Create an exclusion for. (Side note: Please, when I am un-quarantining something, can you PLEASE ask me if I want to create an exclusion at the same time????) These "Malware.AI" detections are catching things, that in many cases, are fairly well-known Microsoft or Windows components (see below or attached for an AI quarantine of a Microsoft Silverlight component). Or they are just simply quarantining things because they don't recognize it, which is unacceptable. We are a software testing house, among other things, and we use A LOT of programs that are "rare" and that keep getting captured by "Malware.AI" simply because they are not recognized as safe. I am getting so tired of this multi-step process to unquarantine and exclude things that should have never been "detected" in the first place. I have to stay on top of this CONSTANTLY or it could wind up crippling a key component of our business. So I repeat: HELP!!!! How can I disable "Malware.AI" quarantines? Can't I configure it to just WARN on "Malware.AI" detections but never quarantine? Something -- please give me something, it's driving me crazy! Thanks, Ralph
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I am using windows 7, and almost minute by minute, a notification in my lower right corner appeares from Malwarebytes saying Website blocked due to trojan. the website is 76236osm1.ru and the file is C:\Windows\SysWOW64\msiexec.exe this is a msiexec trojan but i cannot remove it. malwarebytes doesnt detect it. the ip of the website didnt change yet i am seeing the same one verytime. Help me please with issue...
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Basic Repair completely bricked my laptop
Toontricks posted a topic in Resolved Malware Removal Logs
I ran the basic repair tool without thinking (I was fairly tired) and upon restarting, literally nothing works. I can log in alright but programs won’t run, either doing nothing or giving me error messages. I can’t even see any available networks never mind connect to them. I’ve gotten errors for the Microsoft Notification Center, windows firewall, windows update settings, and once there was even a log telling me that the video hardware itself was damaged, which never came back after a second reset. A system restore ends up failing as well, saying it can’t access a file. Please help me ASAP. -
my lenovo g70 turn black screen and cursor after removing malware with malwarebyte and rebooting
