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Showing results for tags 'upgrade'.
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This came from a support ticket -- they recommended I submit it as a suggestion. I opened the ticket all upset because I was prompted for an upgrade, I installed it with no clue that a reboot would be required. It was, and I was very upset. Here's the details: I generally considered your application important enough that I accepted upgrades whenever they popped up. I often have a lot of open windows and basically never reboot. I will reboot if I have to, but only at a time of my choosing (barring crashes). Since you cannot alert me that a reboot will be needed until it’s too late, it doesn’t matter that a reboot is rarely needed; I have to assume any upgrade might require that. I was very annoyed when I got the reboot requirement that initiated this ticket, because it was a very unpleasant surprise. I don’t even recall if I was given no choice, that it would reboot in 5 minutes if I didn’t choose it sooner. I think I closed everything and allowed the reboot because I was afraid that it was already stopped so I would be running unprotected if I didn’t reboot. Now if you had told me that a reboot would be required BEFORE I accepted the update, I would have scheduled that for a time that the reboot would be more convenient (well let’s say less inconvenient). Would I have forgotten? Good chance, so either a periodic reminder or a “don’t ask again for ___ hours” window would be a good idea. Between open windows, and not wanting to basically lose my PC for 5 minutes, I do not appreciate surprise reboots. You have just made me defer most upgrade alerts; thanks for nothing. Until I find out that this is fixed, I will assume all upgrades may reboot, and will defer them and hopefully remember to manually initiate it.
Hi, I just upgraded my license to 2 devices but never received a code. The existing code for my current device does not work when used on my second device (an android phone). If this does not work on android (which is weird since its included in the description) i want my money back.