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Found 7 results

  1. I have tried, (seemingly), every method to rid my computer of a browser redirect virus. Chrome's "clean-up" doesnt detect anything, and neither does the malwarebyte scanner. The virus doesnt appear to act like any other i've seen or read about. Google is still the default browser, and is only redirected when i click on a link provided by a google search. In which case, a new window is opened with the link, with the original window turning into a yahoo search result with the original search. Again, i have tried restoring windows, uninstalling chrome completely, scanning with both chrome tools and malwarebytes, but have come to no avail.
  2. Please help! I have an HP stream 11 and it suddenly had a message come up regarding malware?? I've tried everything I've read in forums for the last 24 and nothing had helped, it's just getting worse. I no longer I'm able to delete certain files because I don't have to permission. Malwarebytes keeps popping up with a message telling me that PUPs have blocked me from going to a site that I'm trying to go to to clean the virus. I have downloaded as many different malware removers as I can but my computer is becoming less and less usable. Please help!!! Also, every scanner/detector, comes back with a clean result as if nothing is wrong with it, but there's definitely something wrong!!!!
  3. Hello Malwarebytes forum, I have had the issue of a virus that symantec, the free version of malwarebytes, and Avast could not detect. I saw in other forums the first application always mentioned is the adwcleaner tool for cleanups of this severity. So i download and use adwcleaner, lo and behold it finds 10+ threats on my system. I click clean, restarts my system, and i rescan with adwcleaner which detects 0 threats this time. Im thinking of downloading Roguekiller to further my investigation, but after a day of dealing with the infection i thought I'd look for help from a professional. Also i started having serious virus systems after downloading a .swf file. Not a smart idea on my part. Anyways, let me know what else i can do to help! Ill post the adwcleaner log in the comments after this initial post. Thank you!
  4. Please help, whenever I open my browser a white box with ads in it apears on the right side of my screen and sometimes I get redirects to www.tribe.com or 123srv, Ive used numerous programs and its not in my extensions or plugins, I use windows 8.1 and it is making my computer hard to use, please help
  5. Please help, my computer has some sort of virus/malware and any program I try can't remove it, so far ive tried Mcafe, spybot, bitdefender, malwarebytes and a few more and none of them can detect my issue, it is a white box with links in it on the right hand side of my screen in any type of internet browser I use, its not a plugin, extension or addon or at least I cant find it using windows 8.1, also sometimes there will be redirects to www.tribe.com and a 123srv redirect but most importantly there is also ads at the top f my browser sometimes, it is slowing my internet speed and making my computer a unpleasently hard thing to use, please help me...
  6. Okay, so I have a weird virus in my flash drive, or possibly just an error, either way I need help. What it's done is make files and folders inaccessible, (It says "The file or directory is corrupted and unreadable) and created new folders and files with strange names and that have a size even bigger than is able to be fit into the drive. Nothing is able to be deleted or copied/cut and pasted. No virus scan or anything can detect any virus. I can provide more information if requested. Here's a screenshot of the files, and I can take more screenshots if requested: http://postimg.org/image/dguo61jah/ Luckily this is on my flash drive and not my C drive but I'll be checking there too just in case. My main goal is to make these folders accessable again, the folders and files are shown as empty but the space is still taken up so it must be there somewhere. Everything on my other drives is okay, just not the flash drive. These folders are important, and some have business work, I need help asap.
  7. I have removed this infection twice I think with combofix, but I must be wrong because it keeps reappearing. It does nothing to my desktop, and Spybot notifies me each time I start the computer up that it's trying to delete my CMD, taskMGR, drivers, and a few other components. I simply click deny and remember that decision. It is a redirect infection. I have conquered it and been without redirection for the rest of the day, but every time I restart the computer it seems to reinfect my machine. I have scanned multiple times with TDSSkiller, Malewarebytes, and Rougekiller, as well as Combofix only to come up empty handed. There is some pretty important data (pictures etc..) and I don't want to factory reset or have the computer enter a state of nonoperational meltdown during my attempted fixings so I am asking for help. ---------------------------------------------------------------Here is my Hijackthis log and hope someone will be available on the forums to assist me. Thank you.--------------------------------------------------------------------------------------------- Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 8:14:06 AM, on 1/12/2013 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16457) Boot mode: Normal Running processes: C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe C:\Users\computer\AppData\Local\Akamai\netsession_win.exe C:\Users\computer\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\computer\AppData\Local\Akamai\netsession_win.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe C:\Users\computer\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\computer\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\computer\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\computer\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\computer\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\computer\AppData\Local\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe C:\Windows\SysWOW64\DllHost.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1:9421;*.local;<local> R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\computer\AppData\Local\Akamai\netsession_win.exe" O4 - HKCU\..\Run: [ADA2A0E7261CB6A8553FA5425D18AE06C32E1021._service_run] "C:\Users\computer\AppData\Local\Google\Chrome\Application\chrome.exe" --type=service O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - (no file) O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - (no file) O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file) O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: AVG E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgemc.exe O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.10.1 (libusbd) - http://libusb-win32.sourceforge.net - C:\Windows\system32\libusbd-nt.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing) O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files (x86)\PDF Complete\pdfsvc.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 10201 bytes</local> I will be back around 11 to continue this forum* Thank you for the help and patience.
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