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Found 10 results

  1. I'm getting an "Unable to Connect to Server" error from Malwarebytes after a clean Win10 boot. I've attached diagnostic files as recommended. Jeff mb-check-results.zip
  2. Hi, whenever I want to open Malwarebytes, it gives me the "Unable to connect to service" error. Already tried un- and reinstalling the program, but I'm still getting the same error. I've even used the mb-cleanup program and it didn't work either. I downloaded and ran the mb-check program which created a zip-file, which I'll attach in this post. Hoping to get this issue resolved Sincerely Lambda EDIT: added FRST and Addition.txt files mb-check-results.zip mb-clean-results.txt Addition_22-02-2018 13.49.55.txt FRST_22-02-2018 13.49.55.txt
  3. Staf Malwarebytes, I just bought the license, however when assigning the key I get the following message: "the identification of the installation is not found" / "can not contact the license server" I will appreciate your help, mb-check-results.zip
  4. Tried all the fixes in this thread and still no result. Help. Haven't had functioning sofware for months. Attched required files. Thanks for any help FRST.txt Addition.txt mb-check-results.txt
  5. Hi! When I try to open the program displays the message: "Unable to connect to service" Attach file. I run FSRT and then MB-Check. How fix my problem? Thank you. mb-check-results.zip
  6. I ran mb clean,i nstalled a bew copy and I still get the same results! Attached are the recommended files. Thank you! Chris mb-clean-results.txt mb-check-results.zip
  7. Same problem but following above steps unsuccessful. But uninstalling and reinstalling worked OK. This problem may be connected with end of trial for premium which I did not take up. So unable to connect to service after end of trial.
  8. My Malwarebytes was working great. It showed a message this morning stating there was a new version and would I like to install it. I put yes. Then it put a new shortcut on my computer. It will not open and just shows a little box with 'Unable to Start' and a red X next to 'Unable to Connect to Service'. I tried restarting and rebooting the computer and it did not help. I put Run as Administrator and that made no difference either. I sent in ticket 2017525 and so far have gotten no resolution. I had already paid for a 2 year subscription for premium that does not expire until Oct 2018. How do I get what I had before back or get this new version to work?
  9. HI Win 10, Intel I3 PC, has issue. Internet is very slow, if connects at all, most programs running slow, if running at all. Tried to run MBAM, got error 'Malwarebytes unable to connect to service'. Opened Windows services, MBAM shows stopped, tried to restart the service got error, 'could not start the MBAM service on local computer'. Uninstalled MBAM and reinstalled, same message. Any help is appreciated. Let me know if I can provide any other info. Thanks Matt
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