Jump to content

Search the Community

Showing results for tags 'troubleshooting'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes for Windows Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • Malwarebytes Privacy
    • Malwarebytes Browser Guard
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Endpoint Protection
    • Malwarebytes Incident Response (includes Breach Remediation)
    • Malwarebytes Endpoint Security
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start





Website URL






Found 4 results

  1. Hi, So Malwarebytes won't open. I'm worried that it got corrupted or something. I tried reinstalling, it just stopped midway so I had to force close. So then I installed the Malwarebytes Support Tool, and I did a LOG check. I hope there aren't any problems. I just want to open Malwarebytes to see if my computer is fine. I'm scared. mbst-grab-results.zip
  2. I'm having the same problem a lot of other people are having with my web protection being turned off and not being able to restart it. I have already attached the results from mb-check. I'm running Windows 10 64bit. mb-check-results.zip
  3. I'm not impressed with what has been happening to my computer every day since I installed the update. Every day at no particular time of day, the computer freezes, and if I'm not at the computer it stays frozen. When I come back even the time is stuck on the time it froze. All I can do is manually turn the computer off and on. If I had known this was going to happen I would have kept the old version with the Anti Exploit separate - I never had anything like this happen previous to this update. I hope you have a fix for this! Joanne
  4. I acquired Malwarebytes Antimalware Pro at 2014 and in the last year I upgraded to version 3.0. About a month ago I installed your Antiransomware beta and then lately I started having issues upon MBAM program launch at startup. I am getting a pop up window with title "Unable to start" and containing the text "Unable to connect the service". I tried uninstalling MBAM but it has not been possible. I also tried with the uninstall utility you provide, but no luck. I would appreciate of you could provide indications that would help me solve the issue. I attach logs from Farbar Recovery Sc
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.