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Found 3 results

  1. The following file is being flagged as "Generic.Malware/Suspicious" SYSTEM MECHANIC INSTALLER 20200809 SM_DM.EXE This is a valid, purchased file/software, so please stop flagging this. Thank you!
  2. I’ve had the paid version of MWB and System Mechanic for years. Yesterday for the first time ever MWB found 179 PUP files seemingly related to System Mechanic. Not knowing what had happened, I deleted all the PUP files which essentially uninstalled System Mechanic. Then it dawned on me the MWB had a new update that marked System Mechanic files as PUPs. Most of the 179 files mentioned System Mechanic, but many only referenced a registry value. I reinstalled System Mechanic, ran MWB again and marked all PUP files to be ignored. This doesn’t help me know which files MWB found are related to System Mechanic when just a registry value is listed. MWB SHOULD ISSUE AN UPDATE TO CORRECT THIS ERROR. File showing 179 entries as PUPs. mwb.doc
  3. Similar problem to Nancydnv in another post. Perhaps Maurice you can help me as well? I have Windows Vista, 64-bit. I've been trying to perform 12 Windows updates for about two weeks now, but they consistenetly fail. Tried in a "clean boot" state, as well as with limited services running as a few websites suggested but with no luck. I started to notice many users who had a similar problem with Windows update were also using SM, so I uninstalled it completely. System restore will not go back further than 5 days, even though that box is checked. I tried doing the updates in 2 groups of 6 as well without any success. Error codes are 80070641 and 641. I've tried Microsoft Fixit with no success. I've also tried Windows Installer 4.5 (KB942288-v2-x86.msu, KB942288-v2-x64.msu, KB942288-v2-ia64.msu), but none would work as all three said they were not for my version of Windows. Another site suggested I go to services.msc, however, when I do, Windows Installer is NOT listed. I tried the "merge" with the Windows Reg Editor 5.0 and reboot, but that did not work either. Up until now I have had no problems with SM and just renewed it earlier this month. Needless to say I will be asking for a refund! At the cmd promp I have entered: net stop wuauserv [enter] Next I am browsing the C drive for: Windows\Software Distribution\Download I have 68 items in that folder going back to Sep. 2010. Is the next step to delete all of these? I assume no adverse affect if these files are deleted? Once that is done I understand I should go back to the cmd prompt and enter: net start wuauserv [enter] ~~~ logoff and reboot How exactly do I do a custom scan selection and will ANY updates work if I do not see Windows Installer listed in my "Services" (local) folder? If I am to proceed, only Office updates at first, correct? Post back here if even those fail? Detailed step-by-step assistance would be greatly appreciated. Please let me know if I inadvertently left out any pertinent information for troubleshooting. Thanks!
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