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Found 6 results

  1. My Windows 7 computer appears to be infected with a PUP called SweetPacks. I've tried removing it using Malwarebytes Pro, Windows Defender, and Hitman Pro. SweetPacks is not showing up as a program I can uninstall on the Control panel. What do I need to do to get rid of this infection permanently?
  2. Hello, my mother's laptop has been infected with sweetim and torcho.com has replaced the browser homepage. Of the browsers I've tried, Firefox and Chrome seem to be the only ones affected since I ran adwcleaner about a week ago. Internet explorer seems to be running fine. Every webpage also has ads by dEalsatera (Even after reinstalling). Thank you for your time. FRST: Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 06-10-2014 01 Ran by Aida (administrator) on OFFICE on 08-10-2014 09:52:39 Running from C:\Users\Aida\AppData\Local\Microsoft\Windows\Temporary Internet
  3. Today I removed SweetIm.A- a web browser hijacker according to the web community. After the removal The Active Directory User Account used lost all of its mapped drives, its favorites in chrome,firefox, and IE11, and removed the Outlook Account attached to the user. I have two questions- After a scan why would the AD User Account be corrupted? I don't understand this fully- But why would MalWarebytes active protection allow malware to be installed if it indeed was attached to a Flash Player update? (One method that SweetIm was accused of infecting a computer) Thanks in advance!
  4. Hello I have been working on removing some malware that I am unsure exactly how it got on my computer. I run malwarebytes and prevx/webroot, and neither program is able to remove the "IE Toolbar " program from my control panel installed programs list. I was following the post from this thread and decided to make a help thread before proceeding any more. https://forums.malwarebytes.org/index.php?showtopic=125930 I scanned full with an up to date malwarebytes, couldn't get security check to give a log, and moved on to adwcleaner. I have logs for malwarebytes and adwcleaner, but I am submitting
  5. To whom it may concern. My Name is Ellad Kushnir, Marketing manager at Perion. We've had issues of false positive markings in the past and it seems that our setup file is being marked by Malwarebytes, this is a False -Positive mark. SweetIM is a leading expressive content IM add-on, with over 170 million users. It has been acquired by *Perion Network Ltd* (NASDAQ:PERI www.perion.com<http://www.perion.com>), which develops consumer applications that make the everyday life of our simple, safe and enjoyable. Among our brands are Smilebox, the MyStart homepage and the popular IncrediMa
  6. Hello, I've run malwarebytes many times but to no avail. I'm still infected. I ran Junkware removal tool. It came out clear. I've run adware removal by xplode and it came out clear. I need help. Thank you much! Dee MBAM-log-2013-09-18 (21-18-12).txt hijackthis.log
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