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  1. I'm trying to fix my son's laptop which has a popup stating svchost.exe - System Error; The program can't start because Proxy.dll is missing from your computer. Try reinstalling the program to fix this problem. I've tried system restore three times to no avail. I've run the Malwarebytes mbam-setup-1.70.0.1100.exe which came up with nothing. I've run antivirus which found one issue that I was able to quarantine. But nothing will make this error go away. I don't really want to take the time to rebuild this system. I've run dds.com and below are the logs...DDS.txt = DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.16519 BrowserJavaVersion: 10.17.2 Run by owner at 20:19:39 on 2013-04-03 Microsoft Windows 8 6.2.9200.0.1252.1.1033.18.8086.6054 [GMT -5:00] . AV: COMODO Antivirus *Enabled/Updated* {458BB331-2324-0753-3D5F-1472EB102AC0} AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: COMODO Defense+ *Enabled/Updated* {FEEA52D5-051E-08DD-07EF-2F009097607D} FW: COMODO Firewall *Enabled* {7DB03214-694B-060B-1600-BD4715C36DBB} . ============== Running Processes =============== . C:\Windows\system32\svchost.exe -k DcomLaunch C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\dwm.exe C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Program Files\IDT\WDM\STacSV64.exe C:\Windows\system32\Hpservice.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Windows\system32\svchost.exe -k apphost C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe C:\Windows\system32\dashost.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe C:\Program Files\Intel\iCLS Client\HeciServer.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\SysWOW64\svchost.exe -k svcboot_iasgxfv C:\Programdata\Ralink Driver\RT2860 Wireless LAN Card\RT\RT28.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskhostex.exe C:\Windows\SysWOW64\svchost.exe C:\Program Files (x86)\HP SimplePass\TouchControl.exe C:\Windows\system32\svchost.exe -k WbioSvcGroup C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe\LiveComm.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files (x86)\HP SimplePass\IEWebSiteLogon.exe C:\Program Files\Common Files\AuthenTec\TrueService.exe C:\Program Files\Common Files\AuthenTec\TrueService.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\IDT\WDM\sttray64.exe C:\Program Files\COMODO\COMODO Internet Security\cfp.exe C:\Windows\System32\spool\drivers\x64\3\E_YATIHSA.EXE C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe C:\Windows\System32\RuntimeBroker.exe C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Windows\System32\Macromed\Flash\FlashUtil_ActiveX.exe C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com/ mWinlogon: Userinit = userinit.exe BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll uRun: [EPLTarget\P0000000000000000] C:\Windows\System32\spool\DRIVERS\x64\3\E_YATIHSA.EXE /EPT "EPLTarget\P0000000000000000" /M "WorkForce 845" mRun: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe" mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll TCP: NameServer = 192.168.1.254 TCP: Interfaces\{D90CBDB3-530B-4395-BE0F-0B5ABD53F0F7} : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{D90CBDB3-530B-4395-BE0F-0B5ABD53F0F7}\35945554D275946494 : DHCPNameServer = 146.163.252.7 146.163.252.6 TCP: Interfaces\{D90CBDB3-530B-4395-BE0F-0B5ABD53F0F7}\369736C656077727 : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{D90CBDB3-530B-4395-BE0F-0B5ABD53F0F7}\4496A7A797445776F65747 : DHCPNameServer = 192.168.169.1 TCP: Interfaces\{D90CBDB3-530B-4395-BE0F-0B5ABD53F0F7}\4516C6C6541676C656 : DHCPNameServer = 24.217.0.5 24.217.201.67 24.247.15.53 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch x64-Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL . ============= SERVICES / DRIVERS =============== . R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-7-31 645952] R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2012-11-8 92536] R1 cmderd;COMODO Internet Security Eradication Driver;C:\Windows\System32\Drivers\cmderd.sys [2012-11-8 22736] R1 cmdGuard;COMODO Internet Security Sandbox Driver;C:\Windows\System32\Drivers\cmdGuard.sys [2012-11-8 585592] R1 cmdHlp;COMODO Internet Security Helper Driver;C:\Windows\System32\Drivers\cmdhlp.sys [2012-11-8 41240] R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe [2012-8-10 1641320] R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-8-10 85504] R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2012-8-10 29600] R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-7-9 35232] R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104] R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-11-8 165760] R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-4-3 398184] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-4-3 682344] R2 svcboot_iasgxfv;svcboot_iasgxfv;C:\Windows\System32\svchost.exe -k svcboot_iasgxfv [2013-1-31 29696] R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-11-8 364416] R2 WLAN ServiceC;WLAN ServiceC;C:\ProgramData\Ralink Driver\RT2860 Wireless LAN Card\RT\RT28.exe [2012-11-8 2232320] R3 ATSwpWDF;AuthenTec TruePrint WBF Driver;C:\Windows\System32\Drivers\ATSwpWDF.sys [2012-10-18 1111856] R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2012-6-19 342528] R3 MBAMProtector;MBAMProtector;C:\Windows\System32\Drivers\mbam.sys [2013-4-3 24176] R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\Drivers\netr28x.sys [2012-11-8 1958984] R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2012-11-8 683664] R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2012-11-8 43832] R3 TrueService;TrueAPI Service component;C:\Program Files\Common Files\AuthenTec\TrueService.exe [2012-7-16 401256] R3 WirelessButtonDriver;HP Wireless Button Driver Service;C:\Windows\System32\Drivers\WirelessButtonDriver64.sys [2012-8-3 20288] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536] S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\Windows\System32\Drivers\RtsP2Stor.sys [2012-11-8 266896] S3 SmbDrv;SmbDrv;C:\Windows\System32\Drivers\Smb_driver_AMDASF.sys [2012-11-8 41272] S3 WSDScan;WSD Scan Support;C:\Windows\System32\Drivers\WSDScan.sys [2013-1-31 23552] S3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656] . =============== Created Last 30 ================ . 2013-04-04 01:07:50 -------- d-----w- C:\Users\owner\AppData\Roaming\Malwarebytes 2013-04-04 01:07:41 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys 2013-04-04 01:07:41 -------- d-----w- C:\ProgramData\Malwarebytes 2013-04-04 01:07:40 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2013-04-04 01:06:03 -------- d-----w- C:\Users\owner\AppData\Local\Programs 2013-03-23 18:13:45 20992 ----a-w- C:\Windows\System32\drivers\usb8023.sys 2013-03-22 11:54:37 17536 ----a-w- C:\ProgramData\Microsoft\windowssampling\Sqm\Manifest\Sqm3.bin 2013-03-13 22:36:01 10115072 ----a-w- C:\Windows\System32\twinui.dll 2013-03-13 22:36:00 8856576 ----a-w- C:\Windows\SysWow64\twinui.dll 2013-03-13 22:36:00 2302464 ----a-w- C:\Windows\System32\authui.dll 2013-03-13 22:36:00 2033664 ----a-w- C:\Windows\SysWow64\authui.dll 2013-03-13 22:34:06 622080 ----a-w- C:\Windows\System32\drivers\srv2.sys 2013-03-13 22:34:06 370688 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys 2013-03-13 22:34:06 247808 ----a-w- C:\Windows\System32\drivers\srvnet.sys 2013-03-13 22:34:06 215552 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys 2013-03-13 22:34:05 1690624 ----a-w- C:\Windows\System32\GdiPlus.dll 2013-03-13 22:34:05 1437184 ----a-w- C:\Windows\SysWow64\GdiPlus.dll 2013-03-13 21:57:30 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll . ==================== Find3M ==================== . 2013-03-13 21:57:27 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll 2013-03-13 21:57:27 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll 2013-03-05 23:07:25 78168 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-03-05 23:07:25 692568 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2013-03-02 08:22:18 361984 ----a-w- C:\Windows\SysWow64\MFMediaEngine.dll 2013-03-02 02:44:30 468992 ----a-w- C:\Windows\System32\MFMediaEngine.dll 2013-02-22 13:47:14 83968 ----a-w- C:\Windows\System32\E_YD4BHSA.DLL 2013-02-22 13:47:14 120320 ----a-w- C:\Windows\System32\E_YLMHSA.DLL 2013-02-15 07:58:59 39936 ----a-w- C:\Windows\apppatch\apppatch64\acspecfc.dll 2013-02-15 06:35:40 444416 ----a-w- C:\Windows\apppatch\AcSpecfc.dll 2013-02-12 01:30:04 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll 2013-02-12 00:56:19 53760 ----a-w- C:\Windows\System32\UXInit.dll 2013-02-12 00:25:18 4041728 ----a-w- C:\Windows\System32\win32k.sys 2013-02-07 04:09:56 69864 ----a-w- C:\Windows\System32\drivers\pdc.sys 2013-02-07 03:33:42 2146816 ----a-w- C:\Windows\System32\actxprxy.dll 2013-02-07 01:33:01 754176 ----a-w- C:\Windows\SysWow64\actxprxy.dll 2013-02-05 04:58:01 1766912 ----a-w- C:\Windows\SysWow64\wininet.dll 2013-02-05 04:56:33 2877952 ----a-w- C:\Windows\SysWow64\jscript9.dll 2013-02-05 04:56:27 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll 2013-02-05 04:56:27 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll 2013-02-05 03:55:27 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2013-02-05 01:44:50 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll 2013-02-04 22:39:47 2246656 ----a-w- C:\Windows\System32\wininet.dll 2013-02-04 22:39:39 907776 ----a-w- C:\Windows\System32\uxtheme.dll 2013-02-04 22:38:55 3966464 ----a-w- C:\Windows\System32\jscript9.dll 2013-02-04 22:38:53 136704 ----a-w- C:\Windows\System32\iesysprep.dll 2013-02-02 11:19:44 496872 ----a-w- C:\Windows\System32\drivers\usbhub.sys 2013-02-02 11:19:44 446184 ----a-w- C:\Windows\System32\drivers\USBHUB3.SYS 2013-02-02 11:19:41 329960 ----a-w- C:\Windows\System32\drivers\storport.sys 2013-02-02 11:19:33 61672 ----a-w- C:\Windows\System32\drivers\crashdmp.sys 2013-02-02 10:54:54 1933544 ----a-w- C:\Windows\System32\drivers\ntfs.sys 2013-02-02 10:28:54 993512 ----a-w- C:\Windows\System32\drivers\ndis.sys 2013-02-02 10:28:54 2226408 ----a-w- C:\Windows\System32\drivers\tcpip.sys 2013-02-02 09:42:07 2207232 ----a-w- C:\Windows\SysWow64\PrintConfig.dll 2013-02-02 08:40:58 375808 ----a-w- C:\Windows\SysWow64\wbem\WmiPrvSE.exe 2013-02-02 08:40:55 80896 ----a-w- C:\Windows\SysWow64\tasklist.exe 2013-02-02 08:40:55 79360 ----a-w- C:\Windows\SysWow64\taskkill.exe 2013-02-02 08:40:36 155136 ----a-w- C:\Windows\SysWow64\XpsRasterService.dll 2013-02-02 08:40:35 370688 ----a-w- C:\Windows\SysWow64\WWanAPI.dll 2013-02-02 08:40:27 131072 ----a-w- C:\Windows\SysWow64\wbem\WmiDcPrv.dll 2013-02-02 08:40:26 410624 ----a-w- C:\Windows\SysWow64\wlroamextension.dll 2013-02-02 08:40:22 197632 ----a-w- C:\Windows\SysWow64\Windows.Networking.Connectivity.dll 2013-02-02 08:40:22 10792448 ----a-w- C:\Windows\SysWow64\Windows.UI.Xaml.dll 2013-02-02 08:40:01 356352 ----a-w- C:\Windows\SysWow64\SettingSync.dll 2013-02-02 08:39:59 325632 ----a-w- C:\Windows\SysWow64\schannel.dll 2013-02-02 08:39:47 18432 ----a-w- C:\Windows\SysWow64\npmproxy.dll 2013-02-02 08:39:34 55296 ----a-w- C:\Windows\SysWow64\nlaapi.dll 2013-02-02 08:39:34 15872 ----a-w- C:\Windows\SysWow64\nlmproxy.dll 2013-02-02 08:39:34 12288 ----a-w- C:\Windows\SysWow64\nlmsprep.dll 2013-02-02 08:39:33 115712 ----a-w- C:\Windows\SysWow64\netprofm.dll 2013-02-02 08:39:28 5090816 ----a-w- C:\Windows\SysWow64\mstscax.dll 2013-02-02 08:39:15 157696 ----a-w- C:\Windows\SysWow64\mbsmsapi.dll 2013-02-02 08:38:54 567808 ----a-w- C:\Windows\SysWow64\duser.dll 2013-02-02 08:24:19 107520 ----a-w- C:\Windows\System32\taskkill.exe 2013-02-02 08:24:19 102400 ----a-w- C:\Windows\System32\tasklist.exe 2013-02-02 08:23:44 228352 ----a-w- C:\Windows\System32\XpsRasterService.dll 2013-02-02 08:23:43 475136 ----a-w- C:\Windows\System32\WWanAPI.dll 2013-02-02 08:23:37 611840 ----a-w- C:\Windows\System32\wpd_ci.dll 2013-02-02 08:23:37 105472 ----a-w- C:\Windows\System32\wpdbusenum.dll 2013-02-02 08:23:30 830464 ----a-w- C:\Windows\System32\wbem\WmiPrvSD.dll 2013-02-02 08:23:28 543232 ----a-w- C:\Windows\System32\wlroamextension.dll 2013-02-02 08:23:21 13643264 ----a-w- C:\Windows\System32\Windows.UI.Xaml.dll 2013-02-02 08:23:19 293376 ----a-w- C:\Windows\System32\Windows.Networking.Connectivity.dll 2013-02-02 08:23:18 731648 ----a-w- C:\Windows\System32\win32spl.dll 2013-02-02 08:23:16 87552 ----a-w- C:\Windows\System32\wersvc.dll 2013-02-02 08:22:28 448512 ----a-w- C:\Windows\System32\SettingSync.dll 2013-02-02 08:22:22 416256 ----a-w- C:\Windows\System32\schannel.dll 2013-02-02 08:21:45 467456 ----a-w- C:\Windows\System32\netprofmsvc.dll 2013-02-02 08:21:44 385024 ----a-w- C:\Windows\System32\ncsi.dll 2013-02-02 08:21:38 5977600 ----a-w- C:\Windows\System32\mstscax.dll 2013-02-02 08:21:10 225280 ----a-w- C:\Windows\System32\mbsmsapi.dll 2013-02-02 08:20:47 260096 ----a-w- C:\Windows\System32\hotspotauth.dll 2013-02-02 08:20:31 729600 ----a-w- C:\Windows\System32\duser.dll 2013-02-02 07:30:05 2706432 ----a-w- C:\Windows\System32\mshtml.tlb 2013-02-02 07:25:52 297984 ----a-w- C:\Windows\System32\drivers\ks.sys 2013-02-02 07:25:26 82944 ----a-w- C:\Windows\System32\drivers\hidclass.sys 2013-02-02 07:25:23 37632 ----a-w- C:\Windows\System32\drivers\BthAvrcpTg.sys 2013-01-29 01:57:05 35232 ----a-w- C:\Windows\System32\drivers\WdBoot.sys 2013-01-28 23:08:22 230904 ----a-w- C:\Windows\System32\drivers\WdFilter.sys 2013-01-14 03:56:14 6967016 ----a-w- C:\Windows\System32\ntoskrnl.exe 2013-01-12 01:02:34 64624 ----a-w- C:\Windows\System32\drivers\HECIx64.sys 2013-01-10 01:53:32 28904 ----a-w- C:\Windows\System32\drivers\msgpiowin32.sys 2013-01-10 01:40:39 1448168 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys 2013-01-10 01:40:38 303848 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys 2013-01-10 01:39:29 194280 ----a-w- C:\Windows\System32\drivers\sdbus.sys 2013-01-10 01:39:22 124648 ----a-w- C:\Windows\System32\drivers\dumpsd.sys 2013-01-10 01:29:56 91880 ----a-w- C:\Windows\System32\drivers\partmgr.sys 2013-01-10 01:29:21 785504 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys 2013-01-09 23:26:53 83968 ----a-w- C:\Windows\SysWow64\wiaacmgr.exe 2013-01-09 23:26:46 1611776 ----a-w- C:\Windows\SysWow64\mmc.exe 2013-01-09 23:26:35 410624 ----a-w- C:\Windows\SysWow64\Windows.Networking.dll 2013-01-09 23:26:35 261120 ----a-w- C:\Windows\SysWow64\Windows.Media.dll 2013-01-09 23:26:23 1752064 ----a-w- C:\Windows\SysWow64\setupapi.dll 2013-01-09 23:26:20 67584 ----a-w- C:\Windows\SysWow64\samlib.dll 2013-01-09 23:26:04 890880 ----a-w- C:\Windows\SysWow64\msctf.dll 2013-01-09 23:26:03 436736 ----a-w- C:\Windows\SysWow64\MP4SDECD.DLL 2013-01-09 23:23:32 95232 ----a-w- C:\Windows\System32\wiaacmgr.exe 2013-01-09 23:23:25 2094592 ----a-w- C:\Windows\System32\mmc.exe 2013-01-09 23:23:18 256000 ----a-w- C:\Windows\System32\WSDMon.dll 2013-01-09 23:23:16 1964544 ----a-w- C:\Windows\System32\wlidsvc.dll . ============= FINISH: 20:20:00.27 =============== Attach.txt = . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 8 Boot Device: \Device\HarddiskVolume2 Install Date: 12/25/2012 1:45:31 PM System Uptime: 4/3/2013 7:49:11 PM (1 hours ago) . Motherboard: Hewlett-Packard | | 18EE Processor: Intel® Core i7-3632QM CPU @ 2.20GHz | U3E1 | 2201/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 905 GiB total, 797.069 GiB free. D: is FIXED (NTFS) - 26 GiB total, 3.1 GiB free. E: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP12: 3/13/2013 4:56:48 PM - Installed Java 7 Update 17 RP14: 3/23/2013 2:33:52 PM - Windows Update RP15: 3/26/2013 6:37:09 PM - Windows Update RP16: 4/3/2013 5:25:10 PM - Restore Operation . ==== Installed Programs ====================== . 4 Elements II Adobe Reader XI Adobe Shockwave Player 11.6 Anime Studio Debut 8.0 AuthenTec TrueAPI 64-bit AuthenTec WinBio FingerPrint Software 64-bit Bejeweled 3 Bonjour Build-a-lot 4 - Power Source Chuzzle Deluxe COMODO Internet Security Cradle Of Egypt Collector's Edition Cradle of Rome 2 CutePDF Writer 3.0 CyberLink LabelPrint CyberLink Media Suite 10 CyberLink PhotoDirector CyberLink Power2Go 8 CyberLink PowerDirector 10 CyberLink PowerDVD CyberLink YouCam D3DX10 Energy Star EPSON Scan EPSON WorkForce 845 Series Printer Uninstall Farm Frenzy FATE: The Cursed King Final Drive Fury FlatOut 2 Governor of Poker 2 Premium Edition Hewlett-Packard ACLM.NET v1.2.0.0 Hoyle Card Games HP 3D DriveGuard HP Connected Backup HP Connected Music (Meridian - installer) HP CoolSense HP Customer Experience Enhancements HP Documentation HP Games HP MyRoom HP Postscript Converter HP Quick Launch HP Recovery Manager HP Registration Service HP SimplePass HP Software Framework HP Support Assistant HP Utility Center HP Wireless Button Driver IDT Audio Intel® Management Engine Components Intel® Processor Graphics Intel® SDK for OpenCL - CPU Only Runtime Package Intel® Trusted Connect Service Client Java 7 Update 17 Java Auto Updater Jewel Match 3 John Deere Drive Green Luxor Evolved Mahjongg Dimensions Deluxe: Tiles in Time Malwarebytes Anti-Malware version 1.70.0.1100 Microsoft Application Error Reporting Microsoft Office Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office Office 64-bit Components 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared 64-bit MUI (English) 2010 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Mortimer Beckett and the Crimson Thief Premium Edition MSVCRT Mystery P.I. - Curious Case of Counterfeit Cove Peggle Nights Penguins! Polar Bowler Polar Golfer Ralink RT5390R 802.11bgn Wi-Fi Adapter Realtek Ethernet Controller Driver Realtek PCIE Card Reader Roads of Rome 3 Skype™ 6.1 Star Wars: The Old Republic swMSM Synaptics Pointing Device Driver Tales of Lagoona Update Installer for WildTangent Games App Vacation Quest™ - Australia WildTangent Games WildTangent Games App Windows Live Communications Platform Windows Live Essentials Windows Live Installer Windows Live Language Selector Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources World of Warcraft Zuma's Revenge . ==== Event Viewer Messages From Past Week ======== . 4/3/2013 7:49:54 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0xc0000018 (0xfffff8a00002d690, 0xfffff8a00010d540, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 040313-32390-01. 4/3/2013 7:27:44 PM, Error: Service Control Manager [7023] - The Server service terminated with the following error: A system shutdown is in progress. 4/3/2013 7:27:44 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: A system shutdown is in progress. 4/3/2013 7:27:42 PM, Error: Service Control Manager [7023] - The IPsec Policy Agent service terminated with the following error: The authentication service is unknown. 4/3/2013 5:22:40 PM, Error: Service Control Manager [7038] - The NcdAutoSetup service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC). 4/3/2013 5:22:40 PM, Error: Service Control Manager [7038] - The HomeGroupProvider service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC). 4/3/2013 5:22:40 PM, Error: Service Control Manager [7000] - The Network Connected Devices Auto-Setup service failed to start due to the following error: The service did not start due to a logon failure. 4/3/2013 5:22:40 PM, Error: Service Control Manager [7000] - The HomeGroup Provider service failed to start due to the following error: The service did not start due to a logon failure. 4/2/2013 3:52:18 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0xc0000018 (0xfffff8a0000cbf90, 0xfffff8a00010baa0, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 040213-16421-01. . ==== End Of File =========================== Any assistance would be greatly appreciated.
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