Jump to content

Search the Community

Showing results for tags 'super'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes for Windows Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • Malwarebytes Privacy
    • Malwarebytes Browser Guard
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Endpoint Protection
    • Malwarebytes Incident Response (includes Breach Remediation)
    • Malwarebytes Endpoint Security
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start





Website URL






Found 1 result

  1. This is really bad. I've used a conversion program called Super in the past and needed to convert some video files. When I ran it from desktop, it said it would no longer run and stated I needed the free upgrade (with option to buy an ad-free version). I downloaded the free update, installed it, and life has been a pain ever since. CPU usage really high. Task manager shows offending process(es), but no name for it. Anonymizer also appears in the task list. Running Malwarebytes and quarantining, rebooting doesn't help because the problem reappears. Running Microsoft's Malicious Software Removal Tool doesn't get rid of it either. I downloaded FRST64 and that won't complete running! If I run it immediately after the Windows login screen it starts scanning but then disappears as said unknown process apparently loads and kills it. If I try to start it again (right click, run as administrator OR just double click), the FRST window flashes on the screen for a nanosecond and disappears. It seems the malware is killing it. Same happens for adwcleaner a window flashes on the screen for a moment (presumbably loading) and then nothing. FRST generated a FRST.txt file (no additions.txt file) - I'm attaching it as "FRSTdesktop.txt" I created a recovery drive on another Win 10 Pro computer, and copied frst64 to it. I then rebooted the infected computer into the recovery environment and ran frst64. It doesn't have the option box for Addition.txt. I'm attaching what it did produce as FRSTrecoverydrive.txt. I'm also attaching the Malwarebytes files. It shows, among other things, Adware.Vitruvian.PrxySvrRST, HKU\S-1-5-21-1831771387-2475998928-3974900432-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS|PROXYENABLE, Removal Failed, [12819], [-1],0.0.0 This infection is really bad. If you can fix this one, I think you should be entered into the Antivirus Hall of Fame! Thanks! Mark P.S. I also noticed some unwanted files were added to the desktop. Screen shot attached showing these files from 04-27-18 Malwarebytes summary.txt Malwarebytes.txt FRSTdesktop.txt FRSTrecoverydrive.txt AdwCleaner[S00].txt AdwCleaner[C00].txt Malwarebytes log after reboot.txt
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.