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Found 6 results

  1. I have not logged-in for a long time, so I had to create a new account. I used JRT yesterday, but it will not open today. There is supposed to be another two weeks before EOL. JRT removes Temp. files that are left by my other cleaners. I would appreciate having this ability added to one of your remaining products. I used JRT long before your company acquired it, and will miss its capabilities. I purchased MBAM years ago and I have downloaded AdwCleaner, either would be acceptable for this addition. Thank you.
  2. Heya, Not a huge thing, but I have seen this a lot now while the program is scanning. Is this an easy fix tho? Regards,
  3. Could we ever expect to see a VPN service from MalwareBytes as an included or seperate service? Yes, there are hundreds of VPN services out there already but a lot of those are by companies that a lot of us may have never heard of. When someone wants to use a VPN, they're expecting to use it for their privacy and the companies that run a lot of VPNs, as I already said, pretty much aren't reputable. I'm sure their users wonder if the service provider is stealing or logging their information without their knowledge and possibly making a profit by selling that information. I'd think seeing a VPN service from Malwarebytes, one of the most recognizable names in computer protection, would yield great results from both sides. If the service was built into MBAM, we also wouldn't need an extra program taking up space on our HDs and would be pretty convenient for current users that do use VPN services. Just an idea, not sure if someone made a thread on this topic already but I checked 2 pages back and found nothing. Also did a broad search on the forums but only found threads where their VPN was having issues working correctly with MBAM running. Edit: I just noticed I may have posted this in the wrong place. I saw the "Malwarebytes Tools Comments and Suggestions" and "Malwarebytes Business Products Comments and Suggestions" forum pages after posting this.
  4. I've noticed that whenever I click on the Malwarebytes icon in the hidden icon menu, that after you right-click it, the mouse is dangerously close to the "quit Malwarebytes" button. I've accidentally clicked it before when I wanted to check for updates but clicked twice by accident. The suggestion I would like to make is to maybe switch the "open Malwarebytes" and "quit Malwarebytes" buttons, so someone doesn't accidentally click it. (tried to recreate the cursor in the screenshot)
  5. Hi all, I too got hit by the high memory issue with MBAM3. I finally figured out that it was a mbam issue after many program and pc crashes and freezes... Kudos for mbam staff getting a fix. Here is a suggestion: some sort of alerts for paid users? It could be via email (opt in), or even better, is it difficult to implement an alert notification system from within mbam3 itself? At the moment, I only get notifications regarding protection settings, or if malware is detected or blocked. Why not have a built in alert system, with actual popups on-screen, for critical issues like the memory issue we had today? The issue without notifications like this is what happened to me: I had the issue, and even with mbam3 updating itself automatically to a fixed version didn't fix it. I needed to disable stuff and then restart, but how was I to know to do all this? I only found out as I was about to put in a bug report here, only then to read about the issue and how to fix it. An inbuilt notification popup, such as "there is a critical issue with malwarebytes. Please upgrade to version XX.XX then turn off web protection, disable mbam in services.msc, then reboot". That way I could have saved a day of me thinking my computer or software had major issues. Good idea? Anyway, thanks for the fix. Cheers - Justin.
  6. When I am in Malwarebytes (v 3.3.1.2183) Settings Tab ->Exclusions, currently when I Remove an Exclusion (while checked) the exclusion does not disappear from my exclusions tab. This leads me to believe the exclusion has not actually been removed. I still am not sure which is true. Windows 10 Professional x64 Malwarebytes version: 3.3.1.2183 Component package version: 1.0.262 Update package version: 1.0.3545 Current DT: 12/22/2017 CST (Partially obscured "Exclusions" tab: when I remove an exclusion it should disappear from the exclusions tab if it is indeed being removed from malwarebytes "Exclusions".) Thank you!
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