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Showing results for tags 'subscriptions'.
Hello, I recently purchased a 3 seat premium license to Malware bytes. I have now added (1) Windows and (2) MAC computers. On my account subscriptions page, I only see the one Windows computer listed. The two MAC computers are MIA. As far as I can tell, the MAC computers installed the application correctly and say full premium after my key was activated. Is this a glitch? Are my MAC clients actually working? (no indication that it isn't). Am I able to use my key on as many MAC's as I want seeing that none ever show up on my account? (I wouldn't, but this seems like a huge flaw)
I just purchased a 2-year license for 2 devices.The first time I purchased a license was last year (2 1-year licenses) and dealt with Cleverbridge. Now I have to deal with Avangate. Here are 2 screenshots which apparently contradict each other. So my account on the software shows auto renewal as not turned off, and my.malwarebytes account shows auto renewal as turned off. Does anyone know which is correct or how I can resolve this?
I have been frustrated by Home Support not responding to my issue, instead I get an automated response which is of no help. I also have a Business license, but have received good response for that installation. The following comment is about Home Support... The automated responses do not allow replies, so I have to start another ticket. I don't know if any tickets will ever get a response to my issue: My Account does not reflect the current licenses of all my PCs. I bought licenses for multiple PCs, but the My Account online access does not reflect all purchases. I have responded wit