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Showing results for tags 'subscription'.
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Can I purchase a 1-year premium subscription for 2 devices and use one key to install Malwarebyes on my NEW computer now... BUT WAIT until my OLD computer's subscription expires in 20 months to install the 2nd key?
I'm trying to install MB3 onto a 4th PC but it's saying "The usage level has exceeded the maximum installations allowed". When I check I can see "0 of 4" Available Devices but when I list them it is only showing three devices.
Hi All, This could be a simple answer to my question. I use to run Malwarebytes on 2 devices and now I have replaced my laptop device running Windows 10 and I went to deactivate my old laptop. This caused an error, what I have noticed however is that after adding my new laptop it says I have "Available devices - 3 of 6", when it should say I have "2 of 6". I appear to have lost the use of one license because I may have done the deactivation wrong. How can this please be fixed? Thanks and Regards, Rob
Hi My current subscription expires in two days. I do not wish to automatically renew it as I'm going to be buying a new computer soon (current one is five years old and too frustrating to use). How do I do this? i couldn't see anything after clicking on My Account. I tried to log in to Support but can't get in - the username and password for this forum don't work, and nor does the password for my account. It asks for a username, but I've never had one for that and my real name and email addresses don't work either. The yearly charge is not much, but I don't want to pay it twice. Thanks.